Digital Client Success Working Student

vor 1 Woche

Wien, Wien, Österreich emarsys eMarketing Systems Vollzeit

As a working student at Emarsys you will dive into the world of Marketing Automation You will be a permanent part of our DCSM team and have the chance to further develop your know-how from your studies in practice.


In this role, you will actively support our Digital Client Success Team, which is responsible for building long-term and sustainable customer relationships as well as expanding a portfolio of existing customers.

You will take on small projects independently, with your teammates always on hand to offer advice and support.

YOUR TASKS

  • Take responsibility for the performance of the whole postsale journey of Digital Segment Clients as determined by customer outcomes and milestone accomplishment
  • Serve as primary point of contact for all their commercial requests
  • Creation of PowerPoint presentations for customer meetings and internal purposes
  • Effectively manage outbound communication on Product Development and engage in outreach activities to digital segment clients
  • Deliver Operational Excellency by optimizing processes through automations, and following systems and document
  • Provides analytical support and expertise by analyzing account data, and building reports to communicate insights and recommendation to stakeholders
  • Conducting business analytics to identify opportunities for growth, efficiency, and optimization
  • Work closely and efficiently with crossfunctional teams

YOUR PROFILE

  • Ongoing studies, ideally in the field of business administration or marketing.
  • Interest in digital marketing topics and customer experience
  • Independent and structured way of working, handson mentality, enjoys change, high degree of proactivity
  • Sense for numbers and correlations (analytical affinity)
  • Experienced use of Excel (data preparation, pivot tables)
  • Experienced use of reporting tool (Power BI, Tableau, Qlik Sense)
  • Experienced in working with clients
  • Very good knowledge of English and German is a plus
  • Able to committ to 20 hours a week during school term
    WHAT WE OFFER
  • An environment with good opportunity for selfdevelopment, ability to work independently and grow by learning
  • A continuously growing company with an international presence, highly innovative product and a leading market position
  • A very dynamic and appreciative corporate culture: positive and open cooperation, ambitious working atmosphere, room for personal initiative
  • The opportunity to work closely with our highly motivated and global team to gain practical experience, during vacations also with an increased number of hours. A continuously growing company with an international presence, a highly innovative product and a leading market position
A new state-of-the-art office in Vienna


The collectively agreed minimum gross salary is EUR 1, h/week), to be paid pro-rata for the actual hours (eg 20 hours a week).


  • At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality._

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