Customer Quality Manager

vor 2 Wochen

Ybbs an der Donau, Niederösterreich, Österreich Knorr-Bremse Vollzeit

LOCATION:

Kematen / Austria |

BRAND:
IFE |

REQUISITION ID:

5261 |

ON-SITE/REMOTE:
Hybrid

IFE is the worldwide leading manufacturer of automatic entrance systems for railway vehicles. Wouldn't it be great to play an active part in shaping the future of mobility?

Technically sound statements and customer-oriented processing are considered the foundation for this task.

The results of successful troubleshooting and elimination form the basis for continuous improvement of our products and processes.

YOUR TASKS

  • RECORDING... as well as analysis and content evaluation of complaint cases
  • MODERATION... and handling of complaint cases using common Qmethods (8D)
  • COORDINATION... as well as monitoring and documentation in direct coordination with customers
  • OPTIMIZATION... of the complaint process at the respective customer interface
  • PREPARATION... and evaluation of data for internal and external customers
  • COORDINATION... of necessary measures with the internal departments
  • DOCUMENTATION... of the complaint processing by means of SAP
  • SHAPING.. the mobility of the future

YOUR PROFILE
- completed technical education and/or professional experience in technical complaint processing (motivated career changers are also welcome)
- good knowledge of Microsoft Office, SAP knowledge is an advantage
- good knowledge of German and English
- motivation to get to the bottom of things
- enjoys contact with international customers, suppliers and internal company departments
- solution orientation

  • RELIABILITY
- ability to communicate and work in a team, hands-on mentality
- accurate way of working

WHAT WE OFFER


Continuous innovation pushes the technological progress of our automatic entrance systems, which are geared towards quality, safety and reliability, and distinguishes us as an internationally reliable partner.


We offer you an exciting and varied job in an international environment as well as an attractive set of benefits.

These range from flexible working time models (up to 50% homeoffice) through professional and personal development opportunities to sports and health care programmes.


The collective agreement minimum salary for this position is EUR 2.956,43 gross monthly or more depending on qualifications and experience.

**ARE YOU INTERESTED?

  • Customer Quality Manager

    vor 1 Woche

    Ybbs an der Donau, Niederösterreich, Österreich Knorr-Bremse Vollzeit

    **ARBEITSORT**:**Kematen** / Österreich | **UNTERNEHMEN**: IFE | **ID DER AUSSCHREIBUNG***:**5261**Wie LÄSSIG ist es eigentlich, wenn mehr als eine Million IFE Einstiegssysteme für Schienenfahrzeuge täglich weltweit ZUVERLÄSSIG im Einsatz sind?Ein effektives, lösungsorientiertes Reklamationsmanagement zeichnet IFE als zuverlässigen Partner aus. Wir...

  • Site Quality Head

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high-quality, reliable supply to customers and patients on time, every...

  • Specialist Supply Chain Management Customer Service

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high-quality, reliable supply to customers and patients on time, every...

  • Quality Project Specialist

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Das erklärte Ziel unseres Unternehmensbereichs Produktion & Lieferung ist es, als weltweit zuverlässigster Hersteller und Lieferant von Biopharmazeutika zu agieren. Unsere Produktionsstätten bilden gemeinsam mit unseren externen Auftragnehmern, Zulieferern und Partnern ein eng verflochtenes globales Produktionsnetzwerk, das es sich zur Aufgabe gemacht...

  • Sales Professional

    vor 2 Wochen

    Ybbs an der Donau, Niederösterreich, Österreich Knorr-Bremse Vollzeit

    **ARBEITSORT**:Kematen** / Österreich | **UNTERNEHMEN**: IFE | **ID DER AUSSCHREIBUNG**:6405**Wie LÄSSIG ist es eigentlich, wenn der Kunde mit Ihnen einen ZUVERLÄSSIGEN Partner für die Zukunft hat?**IHRE AUFGABEN**- VERANTWORTUNG. Als Vetriebs Professional / Customer Manager (m/w/d) übernehmen Sie eigenverantwortlich die Betreuung unserer Kunden in...

  • Produktionsleitung Hobelwerk Und Leimbinderwerk

    vor 1 Woche

    Ybbs an der Donau, Niederösterreich, Österreich Stora Enso Vollzeit

    Zu Verstärkung unseres Managementteams suchen wir ab sofort eine Abteilungsleitung (Vollzeit) für den Bereich Hobelwerk und Leimbinderwerk (m/w/d). Ihr Arbeitsort wird Ybbs an der Donau sein und Sie sind Teil der Wood Products Division. Sie berichten zu unserem Mill Director.Stora Enso zählt zu den weltweit führenden Anbietern von nachhaltigen Lösungen...

  • Key Account Manager

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich Bauertech Vollzeit

    **Key Account Manager (w/m/d)**:Wir suchen aktuell i**m Raum 3500 Krems** engagierte Mitarbeiter, die ihr technisches Know-How sowie ihre praktische Erfahrung** **einbringen.**AUFGABENBEREICHE**:- Betreuung und strategische Entwicklung von Bestandskunden- Ausbau bzw. Neukundenakquise anhand der Produkt- und Kundenstrategie- Verantwortung für den Anfrage-...

  • Spezialist für Qualitätsprojekte

    vor 1 Monat

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job DescriptionThe main goal of our Production & Delivery department is to act as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We operate a global production network in close collaboration with our internal production facilities, external contractors, suppliers, and partners to deliver high-quality products to customers and...

  • Spezialist für Qualitätsprojekte

    vor 4 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job DescriptionThe main goal of our Production & Delivery department is to act as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We operate a global production network in close collaboration with our internal production facilities, external contractors, suppliers, and partners to deliver high-quality products to customers and...

  • Spezialist für Qualitätsprojekte

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job DescriptionThe main goal of our Production & Delivery department is to act as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We operate a global production network in close collaboration with our internal production facilities, external contractors, suppliers, and partners to deliver high-quality products to customers and...

  • Project Management Specialist

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high-quality, reliable supply to customers and patients on time, every time.Our...

  • Project Management Specialist

    vor 1 Woche

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high-quality, reliable supply to customers and patients on time, every time.Our...

  • Spezialisten (m/w/d) im Produktionsbereich (Pharma)

    vor 1 Monat

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:The primary goal of our Production & Delivery department is to operate as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. Our production facilities, together with our external contractors, suppliers, and partners, form a closely-knit global production network dedicated to consistently and punctually delivering...

  • Spezialisten (m/w/d) im Produktionsbereich (Pharma)

    vor 4 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:The primary goal of our Production & Delivery department is to operate as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. Our production facilities, together with our external contractors, suppliers, and partners, form a closely-knit global production network dedicated to consistently and punctually delivering...

  • Spezialisten (m/w/d) im Produktionsbereich (Pharma)

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:The primary goal of our Production & Delivery department is to operate as the most reliable manufacturer and supplier of biopharmaceuticals worldwide. Our production facilities, together with our external contractors, suppliers, and partners, form a closely-knit global production network dedicated to consistently and punctually delivering...

  • Qc Lead Site Krems

    vor 1 Woche

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description:Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high-quality, reliable supply to customers and patients on time, every...

  • Experte für Projektmanagement und Prozessoptimierung

    vor 1 Monat

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description Our goal in the Production & Delivery department is to be the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We have a global production network that includes our production facilities, external contractors, suppliers, and partners, all working together to deliver high-quality products to customers and patients...

  • Experte für Projektmanagement und Prozessoptimierung

    vor 4 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description Our goal in the Production & Delivery department is to be the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We have a global production network that includes our production facilities, external contractors, suppliers, and partners, all working together to deliver high-quality products to customers and patients...

  • Experte für Projektmanagement und Prozessoptimierung

    vor 2 Wochen

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Job Description Our goal in the Production & Delivery department is to be the most reliable manufacturer and supplier of biopharmaceuticals worldwide. We have a global production network that includes our production facilities, external contractors, suppliers, and partners, all working together to deliver high-quality products to customers and patients...

  • Continuous Improvement and Projects Specialist

    vor 1 Woche

    Krems an der Donau, Niederösterreich, Österreich MSD Vollzeit

    Das erklärte Ziel unseres Unternehmensbereichs Produktion & Lieferung ist es, als weltweit zuverlässigster Hersteller und Lieferant von Biopharmazeutika zu agieren. Unsere Produktionsstätten bilden gemeinsam mit unseren externen Auftragnehmern, Zulieferern und Partnern ein eng verflochtenes globales Produktionsnetzwerk, das es sich zur Aufgabe gemacht...