Technical Pre-sales Specialist

vor 1 Woche

Wien, Wien, Österreich Paysafe Vollzeit
Paysafe is an equal opportunity employer.

We value
diversity and are committed to providing a work environment of
mutual respect to everyone regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.


Please note:
this is a Vienna based job Working permit for Austria is required in advance.

What would be your major responsibilities
?

  • Quickly becoming an SME in Paysafe products & APIs
  • Engages with prospective customers throughout the sales process: understands the customer's business model & objectives
  • Ensures that prospective customers' needs are correctly understood: proposes appropriate product and technical integration solutions for onboarding, processing, funding, reporting etc.
  • Identifies special requirements by prospective customers: initiates internal discussion around special requirements & collaborates with product and tech teams to evaluate our ability to meet these requirements.
  • Collaborates with Sales team to correctly position Paysafe in the sales conversation
  • Documents solutions to be used for future reference: Technical & nontechnical business process and user flows
  • Collaborating with crossfunctional teams to support product rollouts & provide input on future feature sets and capabilities
  • Tracking all Presales projects in Salesforce
  • Escalating issues and proposing improvements to the Deal Management, Development, Product, and/or Operations teams
  • Providing training to other teams as required

Is this you?

  • Academic degree in
    Computer Science, engineering or Mathematics or equivalent education
  • 3+ years relevant working experience in a similar clientfacing role
  • Relevant experience within
    online payment industry is an advantage
  • Technical Product/Software certifications are an asset
  • Has previous experience in a traditional software development or Technical Pre-Sales or B2B Integration role
  • Has strong analytical & debugging skills
  • Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
  • Excels in a collaborative & crossfunctional environment
  • Experience working with payment gateways a major plus including eCommerce, Retail
  • Excellent time management, organization, and planning skills are essential
  • Demonstrate ability to articulate complex technical terms or processes into business language
  • Able to set priorities, influence others, and manage customer and partner expectations
  • Demonstrated success in customer & partner relationship management
  • You are motivated, think outside of the box, and understand the purpose of process & procedures
  • Experience with continuous integration and testdriven development methodologies (asset)
  • Experienced in selling technical software solutions is a major plus
  • Experienced with Salesforce is a plus
  • Working knowledge of XML, JAVA, REST, SOAP
  • Basic knowledge of SQL, including ability to author adhoc database queries
  • Has experience integrating APIs (major asset)
  • Experienced with Github
-
Full proficiency in English, additional language skills advantageous (i.e. Spanish, German)

Why should you work for us?

  • A promise to ourselves to live the values
    :Pioneering, Courageous, Open & Focused. Our four values are the heart of everything we do & inspires how we work together.
  • A global
    community of pioneers who want to impact the payment industry globally
  • An international, diverse & inclusive working environment onboarding
    people like you
  • Modern & wellequipped office with excellent public transportation connections in the South of Vienna
-
Flex-time & hybrid working model combining
remote-work & office-days within Austria

  • A lot of initiatives such as
    Summerhours, wellbeing afternoons & nointernal meeting days to focus on what is really important for you
-
Paysafe Days to celebrate achievements together during a festive global event

  • An oneday volunteering allowance
    to support a cause you care about in your community
  • Flexible meal allowance system combining grocery shops & restaurants in Austria up to € 8;
- per day

  • International development &
    career opportunities if you are ready & open for that
-
Competitive annual gross salary starting from € 50.000;
- up to € 55.000;
- of course
adjustable to your level of experiences & qualifications for the role.
-
A performance driven bonus system is on top of this gross salary

**Please note: this is a Vienna based job Working permit for Austria is required in advance.

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