HR Associate, Service Centre(G6)

vor 1 Woche

Wien, Wien, Österreich International Atomic Energy Agency Vollzeit
HR Associate, Service Centre(G /

Organization:
MTHR-HR Services

Primary Location:
Austria-Vienna-Vienna-IAEA Headquarters

Job Posting:
, 4:08:50 AM

Closing Date:
, 4:59:00 PM

Duration in Months: 12

Contract Type:
Temporary Assistance - Regular

Probation Period: 1 Year

Full Competitive Recruitment:
No

Organizational Setting


The Division of Human Resources (MTHR), within the Department of Management, plans, acquires and manages human resources to effectively implement the IAEA programmes.

It thus delivers the full spectrum of human resource services, including HR organizational development and planning, talent acquisition and development, performance management, and administration of compensation and benefits.

The Division serves a multicultural workforce of approximately 2300 people from diverse scientific, technical, managerial and professional disciplines.

The HR Service Section (HSS) provides the Agency's staff and personnel with HR services and advice in the areas of administration of benefits and entitlements, administration of contracts and contract extensions, and on-boarding/off-boarding of staff.

Main Purpose


Reporting to the Unit Head, HR Service Centre, the HR Associate administers the employment life-cycle of staff members, including but not limited to contracts, benefits and entitlements, pension and insurance, compensation, on-boarding and separation.

The incumbent also handles employment life-cycle of non-staff personnel as well as relevant queries of former staff.

Functions / Key Results Expected

  • Administer, in accordance with the Staff Regulations and Rules, the full range of contracts and benefits and entitlements in the assigned group of clients.

These include but are not limited to:
offers, on-boarding, contracts, compensation, social security, all types of leave, separation benefits, including pension and insurance options, etc. liaise in this connection with external and internal providers/stakeholders as necessary.

  • Perform any necessary related inputs and/or corrections in the ERP system, ensuring timely action and accurate processing of entitlements.
  • Analyse complex situations to recommend actions to the Unit Head, HR Service Centre, and answer questions regarding compensation, benefits and entitlements in accordance with Staff Regulations and Rules and under the applicable terms of employment/engagement.
  • Provide briefing, upon recruitment and separation, to staff members and explain the salary and compensation package, including insurance and pension options that are applicable, according to the category of staff member and contract.
  • Identify areas for improving processes and transactional services in order to maximize effectiveness and simplify procedures to gain optimal efficiency in processing and administering contracts, benefits and entitlements.
  • Maintain up to date records of complex matters being addressed and contribute to the creation of standard operating procedures.
  • Perform any other tasks, as required.
Competencies and Expertise

Core Competencies(Competency Framework)

Name

Definition

  • Communication
  • Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
  • Achieving Results
  • Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division's programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
  • Teamwork
  • Actively contributes to achieving team results. Supports team decisions.
  • Planning and Organizing
  • Plans and organizes his/her own work in support of achieving the team or Section's priorities. Takes into account potential changes and proposes contingency plans.
    Functional Competencies

Name

Definition

  • Analytical thinking
  • Analyses information to identify cause and effect relationships and correlations. Identifies critical elements and assesses consequences of different courses of action and proposes solutions.
  • Client orientation
  • Helps clients to analyse their needs. Seeks to understand service needs from the client's perspective and ensure that the client's standards are met.
  • Resilience
  • Maintains a high level of performance when facing pressure and uncertainty. Able to remain calm and selfcontrolled, and to respond logically and decisively in difficult situations.
    Required Expertise

Function

Name

Expertise Description

  • Human Resources
  • Benefits and Entitlements Administration
  • Knowledge of UN/IAEA benefits and entitlements, Staff rules and HR practices in a UN Organization.
  • Administrative Support
  • Discretion and Respect for Confidentiality
  • Application of a high degree of tact, diplomacy and discretion, and proven ability to maintain confidentiality.
  • Information Technology
  • IT Training
  • Knowledge and experi

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