Services Engagement Associate
vor 1 Woche
We help the world run better
Purpose and Objectives
SAP Digital Business Services is recognized for its world-class service and support offerings.
We continuously strive to further improve our service portfolio and engagement programs with the goals of optimizing our customer's solutions and safeguarding their operations.
SAP Support premium engagements (SAP MaxAttention, SAP Active Embedded) are tailored solutions for the innovation, implementation, operation, and upgrade of SAP solutions.
This program is the leading edge of the SAP support offerings for midsize and large customers. It is unique in the IT-market.
For the execution of our premium engagements we are looking for Services Engagement Associates or Associate "Technical Quality Managers" (TQM) working onsite at our customer's premises and remote.
You will be involved in the customer's SAP projects as a supervisor from SAP's point of view, thus proactively safeguarding implementations, operations, and upgrades.
It will be your responsibility to create and maintain a trustful and cooperative relationship between the customer and SAP Support on project level.
As an Associate TQM you will work together with a Lead TQM in larger engagements and starting sole responsibility in smaller engagements.
Within our team, we practice a trust-based working model.If you need to work flexibly from another location or at another time you can do so given your manager's agreement.
What you will do
- Understand the customer's solution landscape, business processes and initiatives
- Provide transparency about your customers status overall and maintain the project status information for the customer where you are working on
- Identify areas of risk or for improvement overall
- Create detailed engagement and service plans and drive their execution
- Being able to communicate with the development and Mission Control Center
- Prequalification of issues & problems and raise issues
- Support customer after going live
- Defines content and schedule of quality gates in cooperation with the project manager
- Responsible for quality assurance in the quality gates
- Ensures overall completeness of migration approach, (all work areas are reflected in the project plan)
- Coordinate involvement of SAP Support resources onsite and in the back office
- Identify top issues, define according action plan and drive the resolution process
- Acquire the role of a trusted SAP advisor inside the customer organization
- Report to management and executive level
- Be always aligned and updated with the SAP Strategy
- Be always curious and updated with new SAP solutions
What you bring
- Bachelor's in Computer Science, Sciences, Mathematics, Engineering or similar field
- Excellent presentation and communication skills
- General Understanding of IT architectures and IT innovations like AI
- Feel comfortable to work with customers
- Preferred: SAP business process & technology skills
- Preferred: Project management experience
- Mandatory: fluent in German and English language
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID:
|
Work Area:
Consulting and Professional Services |
Expected Travel: 0 - 10% |
Career Status:
Graduate |
Employment Type:
Regular Full Time #LI-Hybrid.
-
HR Associate, Service Centre
vor 1 Monat
Wien, Wien, Österreich International Atomic Energy Agency VollzeitJob DescriptionDescription –>Main PurposeReporting to the Unit Head, HR Service Centre, the HR Associate administers the employment life-cycle of staff members, including but not limited to contracts, benefits and entitlements, pension and insurance, compensation, on-boarding and separation. The incumbent also handles employment life-cycle of non-staff...
-
HR Associate, Service Centre
vor 1 Woche
Wien, Wien, Österreich International Atomic Energy Agency VollzeitJob DescriptionDescription –>Main PurposeReporting to the Unit Head, HR Service Centre, the HR Associate administers the employment life-cycle of staff members, including but not limited to contracts, benefits and entitlements, pension and insurance, compensation, on-boarding and separation. The incumbent also handles employment life-cycle of non-staff...
-
HR Associate, Service Centre
vor 3 Wochen
Wien, Wien, Österreich International Atomic Energy Agency VollzeitJob DescriptionDescription –>Main PurposeReporting to the Unit Head, HR Service Centre, the HR Associate administers the employment life-cycle of staff members, including but not limited to contracts, benefits and entitlements, pension and insurance, compensation, on-boarding and separation. The incumbent also handles employment life-cycle of non-staff...
-
After Sales Associate
vor 1 Woche
Wien, Wien, Österreich Cartier VollzeitReferenzcode: 93403**After Sales Associate (m/w/d) Wien**:- Wien, 9, AT- PermanentDie Geschichte von Cartier basiert auf Mut und Leidenschaft. Seit über 170 Jahren leben wir den kühnen Pioniergeist, der Teams aus allen Berufsfeldern in den Boutiquen, Werkstätten und Geschäftsstellen inspiriert. Mehr als 9000 Kollegen mit 105 Nationalitäten sind vereint...
-
HR Associate, Service Centre(G6)
vor 1 Woche
Wien, Wien, Österreich International Atomic Energy Agency VollzeitHR Associate, Service Centre(G / Organization: MTHR-HR ServicesPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 4:08:50 AMClosing Date: , 4:59:00 PMDuration in Months: 12Contract Type: Temporary Assistance - RegularProbation Period: 1 YearFull Competitive Recruitment: NoOrganizational SettingThe Division of Human Resources (MTHR),...
-
IT Service Associate
vor 1 Woche
Wien, Wien, Österreich AstraZeneca VollzeitIT Service Associate What you'll do Coordination and responsibility for the daily local IT service (2nd level support) according to the global IT service management standards Active support of employees in digital meetings such as Zoom, Teams Responsibility for local IT requests as well as for Veeva, asset and access Execution responsibility of...
-
Sales Associate
vor 1 Woche
Wien, Wien, Österreich Wolt VollzeitAre you a service-minded professional looking for your next challenge? Does being a part of one of Europes fastest growing companies interest you? If so, then we'd love to chat Role background As we are growing rapidly, we need Merchant Services Sales Associates to support the onboarding and training of new restaurant partners and ensure the best...
-
Associate Tax
vor 1 Woche
Wien, Wien, Österreich BDO Austria GmbH VollzeitJOB FACTS: STANDORT: Wien BEGINN: Ab sofort ARBEITSZEIT: Ab 20 Std./Woche (Gleitzeit) GEHALT: Associate ab EUR Fixum VZ Basis exkl. ÜStd.) Senior Associate ab EUR Fixum VZ Basis exkl. ÜStd.)(Senior) Associate Tax - Global Mobility (m/w/d) Für unsere nationalen & internationalen Kund:innen. Mehr über diesen Bereich findest du hier. GREAT, WENN...
-
Senior Associate, Financial Services
vor 3 Wochen
Wien, Wien, Österreich Alvarez and Marsal VollzeitDescription The practice:This role sits within the Financial Services Advisory practice at Alvarez & Marsal Vienna, Austria. We serve clients across the EMEA Financial Services spectrum and focus on banks, insurers, reinsurers, wealth and asset managers, payments businesses, regulatory authorities and other specialized Financial Services firms.A&Ms...
-
Senior Associate, Financial Services
vor 3 Wochen
Wien, Wien, Österreich Alvarez and Marsal VollzeitDescription The practice:This role sits within the Financial Services Advisory practice at Alvarez & Marsal Vienna, Austria. We serve clients across the EMEA Financial Services spectrum and focus on banks, insurers, reinsurers, wealth and asset managers, payments businesses, regulatory authorities and other specialized Financial Services firms.A&M's...
-
Senior Associate, Financial Services
vor 1 Monat
Wien, Wien, Österreich Alvarez and Marsal VollzeitDescription The practice:This role sits within the Financial Services Advisory practice at Alvarez & Marsal Vienna, Austria. We serve clients across the EMEA Financial Services spectrum and focus on banks, insurers, reinsurers, wealth and asset managers, payments businesses, regulatory authorities and other specialized Financial Services firms.A&M's...
-
Senior Associate, Financial Services
vor 1 Monat
Wien, Wien, Österreich Alvarez and Marsal VollzeitDescription The practice:This role sits within the Financial Services Advisory practice at Alvarez & Marsal Vienna, Austria. We serve clients across the EMEA Financial Services spectrum and focus on banks, insurers, reinsurers, wealth and asset managers, payments businesses, regulatory authorities and other specialized Financial Services firms.A&Ms...
-
Associate/operations Officer
vor 1 Woche
Wien, Wien, Österreich World Bank Group VollzeitJob #:- req26657Organization: IFCSector: OperationsGrade: GFTerm Duration: 3 years 0 monthsRecruitment Type: Local RecruitmentLocation: Vienna,AustriaRequired Language(s): EnglishPreferred Language(s):Closing Date: 3/29/2024 (MM/DD/YYYY) at 11:59pm UTCDescriptionIFC has embarked on an ambitious new growth strategy (IFC 3.0) to stimulate more investment...
-
Nike - Athlete (Sales Associate)
vor 1 Woche
Wien, Wien, Österreich Retailors VollzeitAre you Ready?As an Athlete, your mission will be to deliver a premium consumer experience by navigating through individual customer needs and providing a complete solution through Nike products and services. You will also be responsible to monitor & manage the back of house & specific sales area to drive commercial success.ESSENTIAL DUTIES AND...
-
Associate Procurement Officer
vor 1 Woche
Wien, Wien, Österreich The United Nations Industrial Development Organization (UNIDO) VollzeitRequisition ID:4031Grade:L2Country:AustriaDuty Station:ViennaCategory:Project-funded Professional and higherType of Job Posting:Internal and ExternalEmployment Type:Staff-Full-timeAppointment Type:Fixed Term - 200 seriesIndicative Minimum Net Annual Salary:79,545 USDApplication Deadline:25-Jun-2024, 11:59 PM (CEST)**Vacancy AnnouncementTHE APPOINTMENT IS...
-
Sales Associate
vor 1 Woche
Wien, Wien, Österreich Van Cleef & Arpels VollzeitReferenzcode: 100899**Sales Associate (m/w/d) Van Cleef & Arpels Boutique Wien**:- Wien, 9, AT- Permanent**Wer sind wir?**Als renommierte Maison der Haute Joaillerie mit einem reichen Erbe, fördert Van Cleef & Arpels herausragendes Know-how in einem inspirierenden und kreativen Arbeitsumfeld.Wir sind auf der Suche nach Talenten, die mit großer Sorgfalt und...
-
Sales Associate
vor 1 Woche
Wien, Wien, Österreich Van Cleef & Arpels VollzeitReferenzcode: 89618**Sales Associate (m/w/d) Van Cleef & Arpels Boutique Wien**:- Wien, 9, AT- Permanent**WHO ARE WE?**A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environmentOur Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care...
-
BALENCIAGA Associate Store Manager
Vor 7 Tagen
Wien, Wien, Österreich BALENCIAGA AUSTRIA GmbH VollzeitDescription BALENCIAGA Associate Store Manager, Vienna m/f/d We are currently seeking an Associate Store Manager who will report to the Store Manager for our store in Vienna. Your opportunity Associate Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines....
-
Sales Associate
vor 2 Monaten
Wien, Wien, Österreich Richemont VollzeitFür unsere neue Boutique in Wien suchen wir Unterstützung in Form einer/eines Sales Associate (m/w/d) in Vollzeit - Ihre Aufgaben: Als Sales Associate sind Sie Repräsentant:innen der Marke und beraten unseren anspruchsvollen, internationalen Kund:innenkreis. Mit Ihrem freundlichen Auftreten begeistern Sie unsere Kunden:innen. Dabei stellen Sie einen...
-
Sales Associate
vor 3 Wochen
Wien, Wien, Österreich Richemont VollzeitFür unsere neue Boutique in Wien suchen wir Unterstützung in Form einer/eines Sales Associate (m/w/d) in Vollzeit - Ihre Aufgaben: Als Sales Associate sind Sie Repräsentant:innen der Marke und beraten unseren anspruchsvollen, internationalen Kund:innenkreis. Mit Ihrem freundlichen Auftreten begeistern Sie unsere Kunden:innen. Dabei stellen Sie einen...