Technical Customer

vor 2 Wochen


Wien, Wien, Österreich ImageBiopsy Lab GmbH Vollzeit

Become a part of our team:

Our goal is to introduce a new method of medical imaging intelligence for the early detection and thus objective follow ups of bone diseases.


In the process, our customers are mainly physicians, research organizations and eventually pharmaceutical companies in the field of musculoskeletal diseases.

We are looking for new team members. Join us on this exciting journey to build a new standard for assessing bone diseases

Who will you work with:


ImageBiopsy Lab's team is consisting of strong professionals with backgrounds in physics, biology, biological engineering, mathematics, machine learning, et al.

We are proud to keep the highest standard in hiring and training new talents. And welcoming professionals with no regard to race and gender.

The Tasks:

As part of our Operations team, you will be the main point of contact for customers.

Your tasks will include consulting and supporting customer IT before and duringIBLab software deployment, as well as supporting customers for both technical as well as product specific issues.

Also, you will be an integral part of optimizing our internal processes in order to fulfil our personal quality standards as well as medical regulations.



Responsibilities:

  • Being an interface between our company and our customers.
  • Communicate requirements, responsibilities and services to our customers and internal departments.
  • Create and maintain IBLab installations and installation projects.
  • Contribute to our installation and maintenance processes.
  • Manage the helpdesk and take phone support responsibilities.
  • Participate in data gathering and analysis for Post-Market Surveillance activities

Qualifications:

  • Missiondriven and passionate about improving healthcare outcomes
  • Professional education in the IT domain, preferably with medical background
  • Good understanding of the DICOM Standard beneficial
  • Experience with computer networking
  • Experience with virtualization (Docker, VmWare), agile development (Jira), version control (Git/Mercurial) beneficial
The official company language is English, therefore, a working knowledge of English is required.

What we offer:

  • Exciting and open work environment in an internationally growing Health-AI startup
  • Fulltime employment at our Vienna HQ
  • Challenging tasks with personal responsibility of projects and tasks
  • Possibility to participate in internal and external education programs
  • Possibility to learn about DICOM and medical imaging in professional practice

ADDRESS

  • IB Lab GmbH
  • Zehetnergasse 6/2/ 1140 Vienna, Austria


  • Wien, Wien, Österreich A1 Digital Vollzeit

    A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...

  • Technical Lead

    vor 2 Wochen


    Wien, Wien, Österreich RevTec-Systems AG Vollzeit

    Revolutionary Technology Systems AG (RevTec) is a global provider of optical detection systems for automated data acquisition at gaming tables in casinos. With the optical real-time detection and classification of chips, cards and games, we provide our customers with the basis for greater efficiency and productivity. RevTec, headquartered in Lugano (CH), is...


  • Wien, Wien, Österreich Walls Vollzeit

    - Social Media Content Aggregation made easy.At , we build software that empowers brands to achieve their goals with enriched user-generated content. Our vision is to be the marketing solution that helps brands communicate authentically and humanly by leveraging user-generated content.We're a multinational team and thrive on diversity. For over eight years,...


  • Wien, Wien, Österreich Splunk Inc Vollzeit

    The Technical Success Engineer at Splunk is a critical team member responsible for the technical health of our customers. You will bring your deep product knowledge to advise customers on their platform health, providing guidance on Splunk Enterprise and Splunk Cloud architectures and technical best practices to ensure customers remain successful and realize...

  • Technical Pre-Sales

    vor 2 Wochen


    Wien, Wien, Österreich epunkt Vollzeit

    Your Future Role Understanding customer requirements and technical needs based on a previous audit Developing and presenting concepts and solution proposals that excite customers Close collaboration with the sales team and technicians Supporting the customer with technical questions throughout the project, contributing to long-lasting customer...


  • Wien, Wien, Österreich Microsoft Vollzeit

    We are looking for an Account Manager, based in Vienna area, with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements.As an Account Manager for Customer Success you develop, maintain, and build upon foundational...


  • Wien, Wien, Österreich Dimetor GmbH Vollzeit

    Dimetor bridges the mobile communications and aviation industries and enables safe and reliable data connectivity for low-altitude aviation. Our product is specialized software for high-performance LTE/5G simulation and air-traffic-management integration.We have business with very large customers in the USA, Europe and Australia. We are involved in global...


  • Wien, Wien, Österreich OneSpan Vollzeit

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...


  • Wien, Wien, Österreich Dynatrace Vollzeit

    Company DescriptionAre you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. We want to talk to youDynatrace ONE is Dynatrace's name for our...


  • Wien, Wien, Österreich Dynatrace Vollzeit

    Responsibilities and Duties Directly manage a team of Technical Product Specialists, including but not limited to hiring, managing performance, communicating expectations, developing individual and team goals, and problem resolution to ensure high employee retention and satisfaction. Coach and mentor your team of Technical Product Specialists through...


  • Wien, Wien, Österreich IMS Nanofabrication Vollzeit

    You work with our electron multi-beam technology together with our customers who are the most advanced companies in the semiconductor industry.You are the direct responsible contact for the technical teams at the customer and work with them on issues with our mask writer.You are using your technical knowledge to coordinate solution finding together with...


  • Wien, Wien, Österreich Dynatrace Vollzeit

    Company DescriptionDynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities).- Provide customers "micro consulting" engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligence platform in order to...


  • Wien, Wien, Österreich Adverity Vollzeit

    We are in search of a Technical Support Representative, who will serve as the expert for international clients utilizing our SaaS platform, effectively resolving their technical issues to ensure a smooth experience. Your knowledge will play a vital role in upholding our customer satisfaction.This role is on a full-time basis and allows you to work at our...


  • Wien, Wien, Österreich Eaton Corporation Vollzeit

    Project Leader - Engineering (M/F/d)General responsibility for successfully managing small to medium size projects, including cross-divisional initiatives. Responsible for meeting the project objectives in terms of schedule, scope and budget. Leads project teams and executes a phase-gate process acc. the PROLaunch system to drive customer satisfaction,...


  • Wien, Wien, Österreich MacroArray Diagnostics GmbH Vollzeit

    We have revolutionized allergy diagnostics and have been operating successfully in more than 70 countries for over 5 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step - for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their...


  • Wien, Wien, Österreich Johnson Controls Vollzeit

    Job DetailsEMEA Regional Technical Program Engineer, Global Strategic AccountsPosition Summary:This position will be a key role in a team supporting a key global strategic customer. You will be responsible for the commissioning support and management of multiple moderately complex projects. The projects include high-spec locations in majority of major cities...


  • Wien, Wien, Österreich Prewave GmbH Vollzeit

    Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management?At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional and social media in...


  • Wien, Wien, Österreich KompiTech IT Services Vollzeit

    KompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe.In Vienna, Austria. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service.Key responsibilities...


  • Wien, Wien, Österreich MacroArray Diagnostics Vollzeit

    We have revolutionized allergy diagnostics and have been operating successfully in more than 70 countries for over 5 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step - for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their...


  • Wien, Wien, Österreich Prewave GmbH Vollzeit

    About PrewaveDo you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management?At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional and...