Assistant Manager | Full-time Permanent
Vor 5 Tagen
Details: Does regulation excite you? Can you balance great customer service whilst upholding regulatory protections? At Access Canberra everything we do is to support a safe and liveable city. We put people first, value our partnerships, ensure access for all in the services we provide, uphold regulatory protections, are risk based, data led and accountable for our decisions.
We are looking for an Assistant Manager to lead and support the Community, Industry and Trader Licensing Team.
The Community, Industry and Trader Licensing Team is responsible for management of licensing and registration functions for motor vehicle dealers, real estate agents, associations, controlled sports, security and many more. This broad range of functions demands well developed time management skills in order to meet operational requirements with a strong focus on efficiency, standardised procedures and quality assurance.
The successful person will support the management of day-to-day operations and provide sound advice, innovative thinking and leadership in the Licensing and Registration Branch. This means working closely with your team and managers to provide stability, guidance, mentoring and development opportunities while also looking for opportunities for improvement and remaining adaptive in a changing regulatory environment.
About you
The ideal candidate would be a highly motivated team player and leader who demonstrates superior customer service skills and is comfortable working in a high-pressure regulatory environment with tight deadlines, with the ability to contribute to a positive and inclusive working environment.
In this role you will need to be creative, agile, and anticipatory to meet competing demands. t. Your strong people and communication skills will help you manage key relationships and adeptly navigate sensitive, time critical and complex matters.
The decisions that you and your teams make have a direct impact on the safety and liveability of our city.
Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.
Notes: A merit pool will be established from this selection process and may be used to fill similar vacancies across the Branch over the next 12 months.
How to Apply: Please submit a pitch no more than two-pages providing examples demonstrating your suitability against the professional Skills, Knowledge and Behavioural requirements for this role outlined in the Position Description. Please provide a current curriculum vitae.
Applications should be submitted via the Apply Now button below.
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