IT Support Specialist

vor 4 Wochen

Sydney, Österreich zeroG - AI in Aviation Vollzeit

Paydock is a dynamic fintech scaleup, dedicated to delivering industry leading orchestration solutions to financial institutions, major household brand retailers and non-profit organizations worldwide. Our teams are located internationally, with a global presence spanning 11 countries. We embody a culture of collaboration, innovation and high-performance, relentlessly pushing the boundaries of fintech innovation to make a meaningful impact on a global scale.

Paydock is seeking an IT Support Specialist to join our global team.As a valued member of the team, you'll report directly to the Tech Lead, to provide IT Support across the organization and help automate and secure our processes and tooling. Capable of owning the onboarding / offboarding process, and also troubleshooting software / hardware-related issues with company devices if needed.

Don't miss out on this incredible opportunity to take your career to new heights with Paydock

How you will make an impact:
  • Fully owning the onboarding and offboarding process, effectively enrolling new devices on to the company's security controls.
  • Ideally experienced with the following: Miradore (MDM), Netskope (DLP) & Malwarebytes (EDR).
  • Create dedicated IT Wiki pages containing How-to-guides, SOPs and policies, along with automated reports using JQL. This implies documenting processes and performing diagnostic tests whenever necessary. Documentation is your best friend.
  • Monitoring and Evolving: Monitoring hardware, software, and system performance metrics. This naturally leads into keeping the company's IT Asset Management (Snipe IT) up to date.
  • Enhance the onboarding process flow by leveraging OKTA SCIM user provisioning where applicable.
  • Managing the company's Atlassian site (Jira, Confluence, Jira Service Management), creating custom request types and complex workflows for other teams, facilitate user access & permissions.
  • Working with VPN products such as Wireguard, Open VPN, and Pritunl.
  • Implement other solution systems (SMS alert, routings, etc).
  • Providing IT assistance to staff and customers while being compliant with SLAs, resolving logged errors promptly.
  • Training end-users on hardware functionality and software programs.
  • Updating computer software. as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Keeping track of technological advancements and trends in IT support.
How you will add value:
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software, such as Freshservice and SysAid.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.

What is it like to work at Paydock?

At the heart of our success is our people-driven ethos, and we take pride in putting our employees first. We offer a wide range of exciting incentives that are designed to enhance your work-life balance, including flexible working arrangements, an attractive annual leave package, and various well-being initiatives. But that's not all - we also care about your financial future, which is why we offer competitive pension contributions and other insurance benefits.

We believe that investing in our employees' well-being is the key to driving long-term success and growth.

If you're looking for a dynamic and rewarding work environment that values your personal and professional growth, then look no further. If you want to join the Paydock family - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

Paydock is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Help us solve Payments for good.

#J-18808-Ljbffr

  • Senior IT Support Specialist

    vor 2 Wochen

    Sydney, Österreich eFinancialCareers Ltd. Vollzeit

    Senior IT Support Specialist Susquehanna International Group, LLP Sydney, Australia Senior IT Support Specialist Susquehanna International Group, LLP Sydney, Australia Posted 3 days ago Contract Competitive Senior IT Support Specialist OverviewSIG is looking for a Senior IT Infrastructure Support Specialist. In this role, you will use...

  • IT Support Specialist 1

    vor 1 Monat

    Sydney, Österreich Atlas Copco Airpower N.V. Vollzeit

    Company name: Atlas Copco Australia Pty Ltd Date of Posting: April 4, 2024 Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We´re everywhere! Working with us means working with the latest...

  • Senior IT Support Specialist

    vor 4 Stunden

    Sydney, Österreich ISTITUTO MARANGONI Vollzeit

    Overview SIG is looking for a Senior IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with your colleagues both local and international to deliver projects and solutions within the APAC region.In this...

  • Senior IT Support Specialist

    vor 2 Wochen

    Sydney, Österreich California Efficiency Group Inc Vollzeit

    JOB DESCRIPTION Overview SIG is looking for a Senior IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with your colleagues both local and international to deliver projects and solutions within the...

  • Senior IT Support Specialist

    vor 3 Wochen

    Sydney, Österreich Susquehanna International Group, LLP (SIG) Vollzeit

    Overview SIG is looking for a Senior IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with your colleagues both local and international to deliver projects and solutions within the APAC region.In this...

  • IT Specialist

    vor 4 Stunden

    Sydney, Österreich https:www.bebee.comjoin Vollzeit

    No further applications will be accepted for this offer, we have other related job offers that you can find below. IT Specialist - Sydney, Australia - Dyson DescriptionSummary:Salary:CompetitiveTeam:Information TechnologyLocation:Australia - Sydney Barangaroo OfficeAbout Us:At Dyson, we demand the highest standard of performance from the technologies we...

  • IT Specialist

    vor 1 Monat

    Sydney, Österreich https:www.bebee.comjoin Vollzeit

    IT Specialist - Sydney, Australia - W Hotels DescriptionJob Description:Job NumberJob Category Information TechnologyLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAuthentically YouExplore an exciting new career path at W Hotels where your...

  • IT Specialist

    vor 4 Wochen

    Sydney, Österreich https:www.bebee.comjoin Vollzeit

    IT Specialist - Sydney, Australia - W Hotels DescriptionJob Description:Job NumberJob Category Information TechnologyLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAuthentically YouExplore an exciting new career path at W Hotels where your...

  • Production Support Specialist

    vor 4 Wochen

    Sydney, Österreich Ambition Group Vollzeit

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBDStart Date: ImmediateGlobal business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. Responsibilities:As an experienced Production Support Specialist, you will be responsible for the following:Level 3 support...

  • Production Support Specialist

    vor 4 Wochen

    Sydney, Österreich Ambition Group Vollzeit

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBDStart Date: ImmediateGlobal business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. Responsibilities:As an experienced Production Support Specialist, you will be responsible for the following:Level 3 support...

  • Talent Support Specialist

    vor 1 Monat

    Sydney, Österreich DFS Group Ltd Vollzeit

    Select how often (in days) to receive an alert: DFS is seeking an energetic and collaborative Talent Support Specialist to join the team at Sydney Galleria.As a Talent Support Specialist, you will join the team on a permanent, full-time basis and provide HR and store operational administrative support for Sydney Galleria store. The successful Talent...

  • Regulatory Support Specialist

    vor 1 Monat

    Sydney, Österreich hatch.team Vollzeit

    This is a Regulatory Support Specialist - Uber role with Uber based in Sydney, Australia Uber --Role Seniority - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.More about the Regulatory Support Specialist - Uber role at Uber**About the Role**Regulatory Support is a critical...

  • Regulatory Support Specialist

    vor 4 Wochen

    Sydney, Österreich hatch.team Vollzeit

    This is a Regulatory Support Specialist - Uber role with Uber based in Sydney, Australia Uber --Role Seniority - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.More about the Regulatory Support Specialist - Uber role at Uber**About the Role**Regulatory Support is a critical...

  • Lending Specialist Support

    vor 1 Monat

    North Sydney Council, Österreich Pepper Group Limited Vollzeit

    Since 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward. So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success. Job...

  • Talent Support Specialist

    vor 3 Wochen

    Sydney, Österreich DFS Group Ltd Vollzeit

    Select how often (in days) to receive an alert: DFS is seeking an energetic and collaborative Talent Support Specialist to join the team at Sydney Galleria.As a Talent Support Specialist, you will join the team on a permanent, full-time basis and provide HR and store operational administrative support for Sydney Galleria store. The successful Talent...

  • IT Portfolio Assurance and Control Specialist

    vor 4 Wochen

    Sydney, Österreich eFinancialCareers Ltd. Vollzeit

    IT Portfolio Assurance and Control Specialist IT Portfolio Assurance and Control Specialist Reserve Bank of Australia Sydney, Australia IT Portfolio Assurance and Control Specialist Reserve Bank of Australia Sydney, Australia Posted 1 day ago Permanent Competitive IT Portfolio Assurance and Control Specialist More flexibility, less...

  • Technical Support Specialist

    vor 3 Wochen

    Sydney, Österreich JACOBS DOUWE EGBERTS Vollzeit

    Operations Professional Sydney Full-time Australia Job DescriptionThe Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists. In this role,...

  • IT Support Intern

    vor 1 Monat

    Sydney, Österreich Acetalent Vollzeit

    Ace Talent RecruitmentIT Support InternSydney, NSW, Australia - InternshipAbout Us: Ace Talent Recruitment was established with the intention of becoming the go-to provider for customers, staff members, and contingent labor. We are currently one of Australia's fastest-growing businesses and are recognized by Staffing Industry Analysts and Australian...

  • IT Support Intern

    vor 4 Wochen

    Sydney, Österreich Acetalent Vollzeit

    Ace Talent RecruitmentIT Support InternSydney, NSW, Australia - InternshipAbout Us: Ace Talent Recruitment was established with the intention of becoming the go-to provider for customers, staff members, and contingent labor. We are currently one of Australia's fastest-growing businesses and are recognized by Staffing Industry Analysts and Australian...

  • IT Services Excellence Specialist

    vor 3 Wochen

    North Sydney Council, Österreich Zurich 56 Company Ltd Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT Services Excellence Specialist 111844 How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter...