![Hostplus Pty](https://media.trabajo.org/img/noimg.jpg)
Digital Experience and UX Lead
vor 1 Monat
How will you make an impact?
Are you passionate about making a positive impact on our members' dignified retirement?
As the Digital Experience and UX Lead, your mission is to revolutionize our digital landscape, ensuring our members and prospective members receive exceptional experiences tailored to their needs.
The Opportunity
Join our team and drive excellence by enhancing our digital channels. You'll collaborate across the organisation, providing strategic guidance on digital initiatives to ensure consistency and effectiveness. Reporting directly to the Executive Manager, Business Transformation, you'll champion member experience and lead the charge in transforming our digital presence.
About You
As a Digital and User Experience Lead, you'll thrive in a dynamic environment where creativity meets strategy.Here's what we're looking for:
- Lead the use of design research techniques to uncover customer needs and pain points
- Understand, analyse, and map complex journeys and processes to optimize user experiences
- Develop data-driven digital solutions to enhance member engagement and retention
- Formalise our digital design process, from research to prototyping, testing, and realisation
- Analyse data and insights to better understand customer behaviour and guide our actions
- Work closely with peers to develop digital experience strategies aligned with member needs
- Champion human-centered design principles to deliver optimal member outcomes
- Ensure digital products are designed with the customer in mind
- Evaluate digital channel activity and use insights to improve member service
- Enhance and manage the user experience of our digital channels
- Collaborate with digital marketing, operational, and product development teams
- Drive our organisation's digital transformation efforts
- Degree or equivalent experience in Digital, eCommerce, Finance, Anthropology, Psychology, or related fields
- Minimum of 5 years' experience providing digital experience leadership in a corporate environment
- Sound knowledge of superannuation products and markets.
Join us in shaping the future of digital experiences for our members and prospective members. Apply now to be part of our team
What can we offer you?
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:
- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid “flex leave”, so that you can take time out when you need it
- 18 weeks paid parental leave
- 3 days community service leave
- 4 weeks paid gender affirmation leave
- Access to long service leave at 5 years
- Access to subsidised financial advice
- Dedicated per person development budget to support your growth
Just to name a few
About us
At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.
Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?
Our commitment to diversity and inclusion
We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.
We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background. If a reasonable adjustment is required to assist you during the recruitment process, please reach out to us via email at talent@hostplus.com.au
How do I apply?
If you are interested in this opportunity, please follow the prompts to make an application.
We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.
#J-18808-Ljbffr-
Digital Experience and UX Lead
vor 9 Stunden
Melbourne, Österreich eFinancialCareers Ltd. VollzeitHow will you make an impact?Are you passionate about making a positive impact on our members' dignified retirement?As the Digital Experience and UX Lead, your mission is to revolutionize our digital landscape, ensuring our members and prospective members receive exceptional experiences tailored to their needs.The OpportunityJoin our team and drive...
-
Senior Experience Designer
Vor 2 Tagen
Melbourne, Österreich Australia and New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Senior Experience Designer (UX/UI)Department:Transformation Management OfficeDivision:Australia CommercialLocation:MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. We...
-
Manager, Digital Experience
Vor 7 Tagen
Melbourne, Österreich State Government of Victoria, Australia VollzeitOrganisation: Department of Transport and Planning Occupation: Communications, Marketing and Media Reference: 4395 About the RoleDTP is seeking a Manager, Digital Experience to join our Customer Communications Branch within the Communications and Customer Experience Division. As a key member of the leadership team, you will be responsible for...
-
Manager, Digital Experience
vor 1 Woche
Melbourne, Österreich Department of Transport VIC VollzeitOther (Marketing & Communications)Government - State (Government & Defence) Full time Communications & Customer Experience is a Division within Office of the Secretary Group within the Department of Transport and Planning, and is responsible for informing, consulting and engaging our customers, industry partners, employees and the broader community...
-
Manager, Digital Experience
vor 1 Woche
City of Melbourne, Österreich State Government of Victoria, Australia VollzeitOrganisation: Department of Transport and Planning Occupation: Communications, Marketing and Media Reference: 4395 About the RoleDTP is seeking a Manager, Digital Experience to join our Customer Communications Branch within the Communications and Customer Experience Division. As a key member of the leadership team, you will be responsible for...
-
Experience Design Lead
vor 2 Monaten
Melbourne, Österreich Digitalent Internal VollzeitCountry: AustraliaLocation: MelbourneContract: PermanentThe role will be working with a leading Strategic Design Agency on a long term project within a number of different industries.We seek an individual with a proven ability to articulate design concepts, reasoning, and solutions convincingly, garnering support from cross-functional teams both within the...
-
Experience Design Lead
vor 3 Wochen
Melbourne, Österreich Digitalent Recruitment Limited VollzeitCountry: AustraliaLocation: MelbourneContract: PermanentThe role will be working with a leading Strategic Design Agency on a long term project within a number of different industries.We seek an individual with a proven ability to articulate design concepts, reasoning, and solutions convincingly, garnering support from cross-functional teams both within the...
-
Experience Design Lead
vor 10 Stunden
Melbourne, Österreich ISTITUTO MARANGONI VollzeitDesign the digital and physical experiences for Australian Open fans Flexible work practices, ensuring a positive work-life balance Great perks including event tickets, onsite car parking and gym! Tennis Australia (TA) is one of the largest rights-holder, sport’s governing body and media production houses in Asia-Pacific and each year we deliver...
-
Melbourne, Österreich Australia and New Zealand Banking Group Limited VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Senior / Lead Experience Designer (Strategic & Service Design)Senior / Lead Experience Designer (Strategic & Service Design)Department:Transformation Management OfficeDivision:Australia CommercialLocation:MelbourneAbout UsAt...
-
Digital Designer
vor 2 Wochen
Melbourne, Österreich Digital At M VollzeitJOB DESCRIPTION As a Digital Designer within the Easygo Visual Design Team, you will play a crucial role in creating and executing web Ul/UX design, games design and animation, games and sound creation and marketing departments to help with company objectives in the Online Gaming industry.Your responsibilities will include the end-to-end rollout for website...
-
UX Analyst X2
Vor 7 Tagen
Melbourne, Österreich Vocus Communications VollzeitWednesday, 19 June 2024 Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and...
-
Experience Designer
Vor 2 Tagen
Melbourne, Österreich The Learning Experience #393 VollzeitReporting to the Program Director, the Usability and Accessibility Analyst will be responsible for providing input into and delivering on the execution of the Program's User Testing strategy.This role works closely with the Program Team, and IT technical specialists both within the Department and external vendors to ensure that usability and accessibility is...
-
User Experience Researcher
vor 1 Woche
Melbourne, Österreich Method Recruitment Group VollzeitI am looking for an experienced UX researcher to join my client in the higher educational space for a 6 month contract on a completely greenfield project.As the sole UX researcher within the team you should be able to collaborate and communicate with multiple stakeholders and project managers. Confident when talking about best practices have experience...
-
Digital Producer
vor 3 Wochen
Melbourne, Österreich Now Digital VollzeitNOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client’s organisational needs and delivering what we promise. The Opportunity As a Digital Producer, you will work closely with the...
-
Systems UX Engineer
Vor 5 Tagen
Melbourne, Österreich Thales Group VollzeitAt Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and...
-
Melbourne, Österreich Kolar Design, Inc. VollzeitSenior / Lead Experience Designer (Strategic & Service Design)ANZ- Melbourne, VICJOB DESCRIPTIONAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. We believe that design can help us get there by delivering differentiated...
-
Senior UX Designer
Vor 2 Tagen
Melbourne, Österreich ISTITUTO MARANGONI VollzeitRACV Head Office | Melbourne CBD locationPermanent Part Time (.6) | Hybrid workingCompetitive Salary | Discounts on selected RACV productsGreat things start hereJoin our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business...
-
Senior UX/UI Designer
vor 3 Stunden
Melbourne, Österreich IBISWorld, Inc. VollzeitWork With Us on an Innovative Product Used by the World’s Biggest BusinessesJoin a dynamic and growing digital transformation team to help raise the standards of our user experience across our entire digital portfolio. Enjoy a collaborative and fun workplace where you’ll help solve big business problems. Have the flexibility to manage your own...
-
Systems UX Engineer
Vor 7 Tagen
Melbourne, Österreich Thales Group VollzeitAt Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and...
-
Senior UX Designer
vor 2 Monaten
Melbourne, Österreich Launch Potato VollzeitYOUR ROLEUtilizing your outstanding design skills grounded in data, you will craft designs that seamlessly merge functionality with visual appeal, addressing the requirements of our partners, internal stakeholders, and SEO initiatives. This is integral to our ongoing company expansion. You will be responsible for creating user experiences that are intuitive,...