![Square Inc.](https://media.trabajo.org/img/noimg.jpg)
Cash Customer Operations Program Manager, Commerce
vor 2 Wochen
- Full-time
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
We are seeking an experienced and dynamic Program Manager to join our team. The ideal candidate will have a strong background in product and customer operations, and a proven ability to apply industry standard methodologies to achieve specific business objectives. In this role you will be responsible for managing and overseeing a group of interconnected initiatives within the Commerce team supporting Cash App, Afterpay, and Clearpay. You will provide guidance and strategic direction to a diverse group of teams and stakeholders while ensuring strong program performance and alignment with organizational goals.
You Will:
Understand the products, business strategy and roadmap for the abstraction(s) you support
Work with teams within the program(s) you support to assess new products, enhancements or initiatives
Develop and implement strategies for the program(s) you oversee that are aligned with organizational goals
Create and oversee project documentation, including timelines, milestones, and resource allocation
Identify potential risks to program success, communicate to relevant stakeholders, and develop mitigation plans
Develop utilization and success metrics for initiatives within the program(s) you support and collaborate with data teams to design and implement
Collaborate with Content, L&D, Business Systems, Legal, Compliance, and Operations teams across projects to identify and deliver operational requirements to launch new features and workflows
Understand high level dependencies on teams within the Cash App and Afterpay organizations
QualificationsMust have:
5+ years of experience in a program management or similar role
Experience documenting cross-functional business and technical requirements (e.g. Product Requirements Docs, Business Requirement Docs)
Experience working with product and technical teams to build and deliver end-to-end programs with knowledge of the underlying lifecycles, platforms and technologies
Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations
Ability to indirectly lead, influence and motivate cross-functional teams and business owners to achieve program timelines and deliverables
Ability to frame and distill complex information appropriately and are comfortable regularly presenting to different audiences
Analytical mindset with the ability to identify and solve problems efficiently
Demonstrated success in problem solving; comfortable getting in the weeds if necessary to understand, explain, and solve a problem
Ability to work a flexible schedule with stakeholders in US time zones approximately 40-50% of the time.
Nice to have:
Certification in project, program, or change management (e.g., PMP, PgMP, LSS, CCMP)
Familiarity with regulatory compliance and information security
Technologies we use:
Google Suite, Slack, Looker, Jira, Salesforce, Notion, Asana, Airtable, Snowflake, LucidChart
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page .
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
#J-18808-Ljbffr-
Business Development Manager
vor 3 Wochen
Melbourne, Österreich Cash VollzeitBusiness Development Manager - PartnershipsFull-timeSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building...
-
E-Commerce Manager
vor 4 Wochen
Melbourne, Österreich E Ngineers VollzeitOur vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!At HUGO BOSS, you have the...
-
Senior Software Engineer
vor 1 Woche
Melbourne, Österreich Cash VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Senior Financial Operations Officer
vor 4 Wochen
Melbourne, Österreich EcoPlanet Green Operations GmbH VollzeitSenior Financial Operations Officer (Vpsg4) Department of Education - Melbourne, VICAccounting Source: uWorkin JOB DESCRIPTION This is a full time, two-year fixed term opportunity ending 30/06/2026. Senior Financial Operations Officer| VPS4| Full Time| Fixed Term (till 30/6/2026) About the DepartmentThe role of the Department of Education is to support...
-
Software Engineer
vor 1 Monat
Melbourne, Österreich Cash App VollzeitCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Software Engineer
vor 1 Monat
Melbourne, Österreich Cash App VollzeitCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Software Engineer
vor 1 Woche
Melbourne, Österreich Cash App VollzeitCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
GUCCI In Store Operations Manager
vor 1 Woche
Melbourne, Österreich EcoPlanet Green Operations GmbH VollzeitGUCCI In Store Operations Manager page is loaded GUCCI In Store Operations Manager Apply locations Melbourne time type Full time posted on Posted 30+ Days Ago job requisition id R119515 SummaryAbout usIf you are a Dream-maker, this is the place for you.Together, we’ll create the real fabric of Gucci.A community of people...
-
Operations Manager, Community Programs
Vor 4 Tagen
Melbourne, Österreich Victorian Government VollzeitAbout us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by...
-
Square Compliance QC Analyst
vor 1 Monat
Melbourne, Österreich Cash VollzeitSquare Compliance Quality Control AnalystFull-timeBlock is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level....
-
Operations Manager, Community Programs
Vor 5 Tagen
Melbourne, Österreich Department of Premier & Cabinet VIC VollzeitGovernment - State (Government & Defence) The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing...
-
Senior Software Engineer
vor 4 Wochen
Melbourne, Österreich Cash VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Operations Program Manager
Vor 2 Tagen
Melbourne, Österreich Securitas VollzeitWould you like to help us make our world a safer place?Right now somewhere around the world, someone’s most important assets are being monitored and protected by our Securitas Team. From maintaining a safe environment in supermarkets or monitoring alarms, through to protecting small business and construction projects, our Security Officers play an integral...
-
Melbourne, Österreich Sidecar Doughnuts VollzeitPayment Partnerships And Operations Manager, Australia Afterpay - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION Company DescriptionSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and...
-
Program Manager
Vor 5 Tagen
Melbourne, Österreich Australian Bureau of Meteorology VollzeitThe Aviation, Land, and Maritime Transport (ALMT) is conducting a program of continuous improvement to enhance the Bureau's aviation-related systems to deliver a more flexible, responsive, and cost-effective service meeting the growing needs of the aviation industry.The Program Manager will be responsible for taking ownership of all the project management...
-
Solutions Architect
vor 1 Monat
Melbourne, Österreich eWave Commerce VollzeitGlobant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.As an award-winning partner of enterprise-class...
-
Program Manager
Vor 4 Tagen
Melbourne, Österreich Programmed VollzeitProgram Manager Division: Programmed Facility Management – Melbourne Water Contract Reports to: Minor Capital Delivery Manager Position Type : Full Time - Permanent Position Purpose This position is part of Minor Capital Delivery team on Melbourne Water contract. The team delivers projects up to value of $5M on Melbourne Water facilities and assets,...
-
Melbourne, Österreich Square VollzeitJob Description The Industry Relations & Operations (IRO) team manages all the partnerships and operations involved in the payments supply chain for our global footprint. From developing strategy and infrastructure to working with external partners, you will find the best ways to move money across different networks and countries in a way that is...
-
Program Manager
vor 4 Wochen
Melbourne, Österreich Programmed VollzeitManagement (Community Services & Development) Division: Programmed Facility Management – Melbourne Water ContractReports to: Minor Capital Delivery ManagerPosition Type: Full Time - PermanentPosition PurposeThis position is part of Minor Capital Delivery team on Melbourne Water contract. The team delivers projects up to value of $5M on Melbourne Water...
-
Operations Manager
vor 1 Woche
Melbourne, Österreich SalesHQ VollzeitAged & Disability Support (Community Services & Development) Full time 125-150K + Super, car allowance + bonus structure Imagine this. You are working in an incredibly rewarding industry, doing what you love and you get to be a part of something new within a business who has proven to continue shining as a reputable brand within the NDIS space with...