Night Auditor

Hotel Brand: InterContinental
Location: Australia, New South Wales, Sydney

Hotel: Sydney Double Bay (SYDIC), 33 Cross Street, Double Bay, 2028

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. As one of Sydney's most iconic hotels InterContinental Sydney Double Bay is a leader in the luxury accommodation space.

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

YOUR DAY-TO-DAY
•The reconciliation of the day's trading for the hotel
•The preparation of daily reports and balancing of all credit cards and room charges
•You will also be available to attend to guest needs and requests during your shift.
•Requirements
•Conduct the Night Audit process as per Night Manager’s checklist
•Ensure all Credit Card Terminals have balanced
•Complete and distribute appropriate reports to the relevant departments as per Night Audit checklist
•To ensure the security of all cash handling within the hotel ensuring procedures are followed and all documentation is completed with all transactions
•Identify and correct any discrepancies in charges posted to guest folios
•Provide a variety of guest services including but not restricted to - Kitchen, Room Service, Housekeeping, Maintenance, Reception and Reservations.
•Complete cash balancing and banking documents daily

WHAT WE NEED FROM YOU
•Excellent customer service and communication skills
•Be a team player, be self-motivated, Take ownership
•Relevant experience in a Hotel Reception or Front Office
•The ability to work professionally under pressure
•Reporting and analytical skills are essential to ensure the accuracy and timely preparation of all night audit paperwork
•Knowledge of Opera is an advantage
•RSA & Food Safety Certificate is a must
•The passion for providing every guest with a positive experience
•Consistent pride in your grooming and presentation

WHAT YOU CAN EXPECT FROM US
We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:

•Complimentary membership to our hotel Gym: Fit Collective
•Paid birthday leave and proactive health days
•Free duty meal on shift & Dry Cleaning
•Popular hotel perks and discounts on our IHG Hotels for accommodation, food and beverage
•Be part of a supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.
•Provision of laundering uniform, commitment to staff development, internal promotions, and the chance to work with a great team of people.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.