Senior Operations Specialist | Melbourne, AU

Vor 3 Tagen

Melbourne, Österreich eFinancialCareers Ltd. Vollzeit

Job Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members.

Your new role

The Senior Operations Specialist is responsible for supporting the Operations & Transitions Manager in ensuring the consistent delivery of AustralianSuper's Products and Services for Members and Employers.

The Senior Operations Specialist will provide expert operational guidance and decision making for the Fund's administrative teams and vendors, manage complex queries, ensure service providers are meeting the requirements under the administration contract and support changes to Products and Services.

What you'll be doing

  • Support the Operations & Transitions Manager
  • Collaborate with other teams and vendors to ensure the consistent delivery of existing Products and Services
  • Drive resolution of operational issues pertaining to existing Products and Services
  • Make recommendations to update existing Product and Service business rules to improve efficiency
  • Provide expert operational guidance and decision making for other teams and vendors in relation to how the Fund's existing Products and Services are delivered.
  • Act as subject matter expert and deliver tasks relating to legislative change.
  • Act as subject matter expert and deliver tasks relating to business wide projects.
  • Assist in review of communications to ensure accuracy and compatibility with business rules/systems/policies - standards letters, online content, Product Disclosures Statements and forms.
  • Draft and/or review changes to business rules.
  • Review of reporting provided by administrators.
  • Assist in the oversight of service provided by administrators.
  • Manage and respond to Operational queries.
  • Report and or manage operational incidents to resolution.
  • Assist the Quality and Audit processes

What you'll need
  • At least five years' experience in administration and operations
  • At least five years' experience within the Superannuation industry
  • Effective and succinct communication skills
  • An ability to comprehend and translate technical and complex documents & policies
  • Collaborates to achieve better outcomes but is comfortable to work autonomously when needed
  • Enjoys interacting with a diverse workforce across multiple organisations

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What's next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Australian or New Zealand citizenship or Australian permanent residency status is required.

Progress powered by purpose.

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

#J-18808-Ljbffr

  • Senior Operations Specialist | Melbourne, AU

    Vor 3 Tagen

    Melbourne, Österreich eFinancialCareers Ltd. Vollzeit

    Job DescriptionAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for...

  • AU - AU Senior Client Director - MetrixLab

    vor 4 Wochen

    Melbourne, Österreich MetrixLab Vollzeit

    AU - AU Senior Client Director - MetrixLabJob detailsHere’s how the job details align with yourprofile .Job typePermanentFull-timeLocationFull job descriptionAbout UsMetrixLab provides consumer insights that drive smarter business decisions. As a truly digital global research agency, we pioneer new technologies and integrate multiple data sources to push...

  • Au Pair job in Melbourne, Victoria

    Vor 7 Tagen

    Melbourne, Österreich AuPair Vollzeit

    hi we are James and Laurina and Bastian we are a young family both James and I own our own businesses. James works in construction and Laurina works in water company. We have a one and a half year-old baby boy and we have a little girl due in January 2025. we are seeking an open to live in our lovely big home in Strathmore in Melbourne Australia.We are...

  • AU - AU Senior Client Director - MetrixLab

    vor 4 Wochen

    Melbourne, Österreich MetrixLab Vollzeit

    AU - AU Senior Client Director - MetrixLab Job details Here’s how the job details align with yourprofile . Job type Permanent Full-time   Location   Full job descriptionAbout UsMetrixLab provides consumer insights that drive smarter business decisions. As a truly digital global research agency, we pioneer new technologies and integrate...

  • Au Pair in Melbourne Wanted

    vor 4 Wochen

    Melbourne, Österreich Care.com Vollzeit

    I am looking for an au pair who is interested in living and working in Melbourne where you will care for our child. If you're interested, please send me a message and I can tell you more about my family and what the role will involve. Please send me a message to discuss this job further.

  • Customer Operations Specialist

    Vor 3 Tagen

    Melbourne, Österreich hatch.team Vollzeit

    This is a Customer Operations Specialist role with Amber Electric based in Melbourne, Australia Amber Electric --Role Seniority - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.More about the Customer Operations Specialist role at Amber ElectricAs a Customer Operations...

  • AU - AU Senior Client Director - MetrixLab

    vor 3 Wochen

    Melbourne, Österreich MetrixLab Vollzeit

    MetrixLab AU Senior Client DirectorAbout UsMetrixLab provides consumer insights that drive smarter business decisions. As a truly digital global research agency, we pioneer new technologies and integrate multiple data sources to push the boundaries of research. This enables our experts to provide high quality insights at scale, at speed and for an...

  • AU - AU Senior Client Director - MetrixLab

    vor 3 Wochen

    Melbourne, Österreich MetrixLab Vollzeit

    MetrixLab AU Senior Client Director About Us MetrixLab provides consumer insights that drive smarter business decisions. As a truly digital global research agency, we pioneer new technologies and integrate multiple data sources to push the boundaries of research. This enables our experts to provide high quality insights at scale, at speed and for an...

  • Senior Business Operations Manager

    vor 2 Monaten

    Melbourne, Österreich Roman Health Pharmacy LLC Vollzeit

    Senior Business Operations Manager - Product & Technology (Science & AI) Melbourne, AU Are you a seasoned Senior Business Operations Manager who can bridge Product and Technology and has experience with Science & AI? If so, we would love to hear from you. This is an exciting opportunity to join a high performing business operations team and work closely...

  • Senior Business Operations Manager

    vor 4 Wochen

    Melbourne, Österreich Roman Health Pharmacy LLC Vollzeit

    Senior Business Operations Manager - Product & Technology (Science & AI) Melbourne, AU Are you a seasoned Senior Business Operations Manager who can bridge Product and Technology and has experience with Science & AI? If so, we would love to hear from you. This is an exciting opportunity to join a high performing business operations team and work closely...

  • Reliability Specialist

    vor 4 Wochen

    Melbourne, Österreich Melbourne Water Corporation Vollzeit

    Job Number: 978822 Work type: Permanent Full Time Location: Preston Reservoir Office, Melbourne - Northern Region Categories: Engineering, Operations and Maintenance Who we areIn Melbourne, water is essential to our way of life.As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its...

  • Senior Operations Specialist

    Vor 5 Tagen

    Melbourne, Österreich AustralianSuper Vollzeit

    Add expected salary to your profile for insightsAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and...

  • Senior Event Manager

    vor 1 Monat

    Melbourne, Österreich Melbourne Royal ® Vollzeit

    Posted: 03/05/2024 Closing Date: 05/07/2024 Job Type: Permanent - Full Time Location: Melbourne Job Category: Other About the organisation: Melbourne Royal is a member-based, not-for-profit organisation that was formed in 1848 and the purpose is to celebrate agriculture, cultivate events and strengthen communities. ...

  • Senior Event Manager

    vor 4 Wochen

    Melbourne, Österreich Melbourne Royal ® Vollzeit

    Posted: 03/05/2024 Closing Date: 05/07/2024 Job Type: Permanent - Full Time Location: Melbourne Job Category: Other About the organisation: Melbourne Royal is a member-based, not-for-profit organisation that was formed in 1848 and the purpose is to celebrate agriculture, cultivate events and strengthen communities. ...

  • Senior Claims Specialist, Property

    vor 1 Monat

    Melbourne, Österreich XL CATLIN Vollzeit

    Job Description - Senior Claims Specialist, Property (13003223D20240415) Job Description Senior Claims Specialist, Property ( Job Number: 13003223D20240415 ) DISCOVER your opportunity Senior Claims Specialist, Property Melbourne, VIC / Sydney, NSW This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime. ...

  • Senior Claims Specialist, Property

    vor 4 Wochen

    Melbourne, Österreich XL CATLIN Vollzeit

    Job Description - Senior Claims Specialist, Property (13003223D20240415) Job Description Senior Claims Specialist, Property ( Job Number: 13003223D20240415 ) DISCOVER your opportunity Senior Claims Specialist, Property Melbourne, VIC / Sydney, NSW This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime. ...

  • Senior Identity

    vor 4 Wochen

    Melbourne, Österreich LimePoint Vollzeit

    LimePoint is a progressive and experienced company who provide high quality consulting services to many Australian organisations and companies.We are dynamic and flexible and with very little hierarchy so that you have the freedom to work on complex projects and different technologies, taking responsibility for your work and being part of an impressive...

  • Council Jobs Melbourne

    vor 4 Wochen

    Melbourne, Österreich City of Melbourne Vollzeit

    Job Description: As a member of the Risk Management Team, the Audit and Compliance Specialist is a strategic and highly cross-functional role allowing interaction with all aspects of the organisation. You will contribute to the corporate risk management program and be an advocate for risk management across the organisation. You will assist with the alignment...

  • Council Jobs Melbourne

    vor 3 Monaten

    Melbourne, Österreich City of Melbourne Vollzeit

    Job Description: As a member of the Risk Management Team, the Audit and Compliance Specialist is a strategic and highly cross-functional role allowing interaction with all aspects of the organisation. You will contribute to the corporate risk management program and be an advocate for risk management across the organisation. You will assist with the alignment...

  • Senior Operations Specialist

    Vor 5 Tagen

    Melbourne, Österreich AustralianSuper Vollzeit

    Add expected salary to your profile for insights At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow,...