Network Operations Center Engineer
vor 4 Wochen
Network Operations, NOC Analyst - Infrastructure monitoring and support to global customers - Night Shift
- 12 months + contract - night shift
- network operations (NOC)
- On-site Parking, close to Public Transport
Our client is a global financial institution and a highly recognised and respected brand.
This role is part of their global Network Operations Control Centre in Sydney.
They are now looking for a Network Operations Analyst/Engineer (NOC) to be part of their Network Operations team and be part of a true Global Infrastructure Monitoring and Support Operations function.
Substantial training will be provided to the selected individual and the role is to start asap
The Operations Control Centre is 24/7/365, hence the NOC Analyst will be assigned to night shifts (6pm to 6am), including weekends. Parking will be available. The 12 hour shift consist of 3 nights one week and 4 nights the following.
You will be expected to have a few years of commercial experience in a similar role, being a NOC Operator or Network Analyst supporting external customers, in a 24/7/365 environment.
Needless to say, apart from the technical skills required and listed below, you will be a natural communicator, with an outstanding phone manner and strong customer focus.
Summary of the Role
- Provide 24x7x365 technical operations support for global infrastructure;
- 3+ years commercial experience monitoring mission critical infrastructure and Incident and Change Management processes.
- Regularly perform data analysis to determine performance and identify areas of improvement.
Responsibilities will include:
- Incident, Change, and Problem Management
- Vendor management to ensure forward-progress managed Incidents and escalation
- Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected or escalate
- Perform quarterly Releases and patch rollout and routing of central site and customer traffic
Requirements (please ensure you address the below in your ad response):
- Relevant IT Degree and or equivalent work experience in a similar environment
- Intermediate knowledge of routing, switching, tunneling and MPLS
- Strong experience in performing post event/incident analysis
- Strong experience with Networks, MPLS, OSPF, OSI, file transfer , Single or Dual messages, etc
- Minimum of CCNP certification
- Strong problem and troubleshooting skills.
- Just as important : Passion for learning and thriving in a fast paced environment and effective organisational skills. You will be expected to be a Team Player, resilient and able to work autonomously.
Sounds like you?
Please email your CV to Silvia at Balance Recruitment
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