Case Manager

Housing & Homelessness Services (Community Services & Development)

Contract/Temp

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Anglicare North Queensland Limited (Anglicare NQ) operates many programs across North Queensland with activities extending south through Airlie Beach, to Townsville, and north to Cairns. Together, as one team, our purpose is to support our community to have empowered, full and active lives, with equity for all. Everything we do is underpinned by our core values (Compassion, Integrity, Respect, Inclusion and Courage).

Anglicare NQ is a proud employer of and service provider to First Nations People. We acknowledge Aboriginal & Torres Strait Islander people as the traditional custodians of the lands across North Queensland where we deliver our services. We commit to working respectfully to honour First Nations continuing cultural and spiritual connections to lands, sea and waters and pay our respect to elders past and present.

Program Overview

Join our courageous and compassionate team at St Johns Young Men's Shelter (St Johns). As Specialist Youth Homelessness Program, Anglicare NQ provides Temporary Supported Accommodation and supports to young men who are homeless or at risk of homelessness to work towards stability in their living arrangements, provide an environment of inclusion and respect, work towards addressing specific needs identified utilising a case management framework. Specific target groups are young men aged 16 to 25 years, who are homeless or at risk of becoming homeless, providing an immediate response to homelessness. The shelter supports young people to meet their immediate personal needs and work towards obtaining stable, long-term accommodation as soon as possible.

To Be Successful You Will Need

• Proven case management experience using a holistic and client centered approach to managing your case load.
• Extensive experience working in government funded programs with strict budgetary and contractual requirements of service. 
• Ability to build and maintain relationships with stakeholders, including government bodies, community organisations, and other service providers to provide efficient and effective services to clients. 
• Knowledge of organisational programs, policies and operations. 
• Industry relevant qualifications or relevant industry experience. 
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded

Compliance

• A current QLD Drivers Licence 'Class C' or interstate equivalent. 
• Blue Card (Working with children card)
• A current national police check (within the last 3 months)
• Current First Aid & CPR certificate

What We Can Offer You

• Competitive hourly rate
• Salary packaging available 
• Access to a comprehensive Employee Assistance Program (EAP)
• Access to a large variety of discounts through our HRIS benefits

Diversity and inclusivity are important to Anglicare NQ and we are committed to ensuring our workplace and services reflect this. Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Ready to Take the Next Step? 

Click the Apply button and submit a cover letter along with your CV. Applications close Wednesday 10th July, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. 

This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email hr@anglicare.net . 

Your application will include the following questions:

Are you over the age of eighteen (18 or over)?

Are you legally entitled to work in Australia?

If you are not a citizen or permanent resident please provide details of your visa type, expiry date, and working hours restrictions if any.If you are a citizen / permanent resident simply indicate NA

Do you have a Blue Card?

LCS2

Do you have a National Police Check?

Have you been vaccinated against COVID 19?

Do you have a current driver's licence?

Please select the relevant qualifications that you hold

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company’s own website.

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company’s own website.

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