Dental Treatment Coordinator/Customer Relations Specialist
vor 2 Wochen
We're seeking an experienced Dental Treatment Coordinator and Customer Relations Specialist to join our team in Mermaid Beach. We're looking for an enthusiastic and customer-oriented professional to enhance the patient experience and contribute to the success of our practice.
*Exceptional candidates without experience in dental will be considered.
About Vogue Dental Studios
We are a brand new state-of-the-art dental surgery in the heart of Mermaid Beach, finished to the highest standard with the latest cutting-edge dental technology. We are dedicated to providing high-end cosmetic and reconstructive dentistry services to enhance the smiles and lives of our patients through innovative dental solutions and personalised care.
Responsibilities
Patient Relations:
- Welcome and greet patients warmly, creating a friendly and welcoming atmosphere.
- Effectively communicate with patients to understand their dental needs and concerns.
- Answer patient inquiries regarding treatments, procedures, and appointment scheduling.
- Address patient questions and concerns with empathy and professionalism.
- Provide exceptional customer service and ensure the comfort and satisfaction of all patients.
Treatment Coordination:
- Assist patients in understanding their treatment options, costs, and payment options.
- Collaborate with dentists to create personalised treatment plans for patients.
- Present treatment plans clearly and concisely, addressing any questions or concerns.
- Guide patients through the treatment acceptance process and schedule appointments.
- Follow up with patients to ensure treatment adherence and overall satisfaction.
Customer Relations:
- Establish and maintain positive relationships with patients, ensuring a high level of trust.
- Manage patient feedback and complaints, resolving issues in a professional manner.
- Implement strategies to improve patient retention and referrals.
- Foster a supportive and friendly environment that reflects our commitment to excellence.
- Organise and participate in patient appreciation events to strengthen patient relationships.
Qualifications
- Previous experience as a Dental Treatment Coordinator or in a customer-facing role within the dental or medical field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with patients.
- Strong knowledge of cosmetic and reconstructive dentistry procedures and terminology.
- Proficient in using dental practice management software and technology.
- High attention to detail and ability to multitask in a fast-paced environment.
- Empathetic, compassionate, and patient-focused mindset.
- Above industry average salary commensurate with experience and skill level.
- Opportunities for professional growth and continuing education in the dental field.
- Work in a modern, luxurious dental facility with cutting-edge technology.
- Join a supportive and collaborative team dedicated to excellence in patient care.
- Work in a dream location 250m from the beach.
Join our team and be part of an exciting world of cosmetic dental care. If you are a proactive, customer-oriented individual with a passion for delivering exceptional patient experiences, we would love to hear from you
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Report this job advertDon’t provide your bank or credit card details when applying for jobs.
Choose from thousands of courses delivered by leaders in education.
#J-18808-Ljbffr-
Treatment Coordinator
vor 4 Wochen
Brisbane City, Österreich Smiles Only Pty VollzeitWe’re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, w e strive to provide...
-
Dentist
vor 2 Wochen
Brisbane City, Österreich Anzac Avenue Dental VollzeitLarge family owned and operated general practice with modern facilities, and the latest technology and busy books.About the roleHelp - our books are full and we need an experienced Dentist to join to our growing team. We are ideally looking for full time and while the days are negotiable, the hours are generally between 8:30am and 5:30pm Monday to Friday....
-
Orthodontist
vor 4 Wochen
Brisbane City, Österreich ClearCompany VollzeitOrthodontist Jobs in Brisbane, Queensland, Australia. Specialist orthodontic clinic in central Brisbane, state-of-the-art equipment, busy books. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit a General Orthodontist. Orthodontist Brisbane, Queensland Centrally located in Brisbane...
-
Dentist
vor 2 Wochen
City of Monash, Österreich Victoria Crescent Medical& Dental Centre VollzeitJob details Here’s how the job details align with yourprofile . Job type Part-time Shift and schedule 8 hour shift Location Pulled from the full job description Full job descriptionVictoria Crescent Medical & Dental Centre Mount Waverley is a multi-disciplinary practice which combines modern medicine with good old-fashioned...
-
Stock Coordinator
Vor 7 Tagen
Gold Coast City, Österreich Buck Mason VollzeitOrderly organization aficionados! Buck Mason is on the lookout for a Stock Coordinator to join our vibrant team. If you're a master of tidiness, have a knack for keeping things in order, and thrive in a fast-paced retail environment, we want you on our squad. Responsibilities:Dive into the daily operations of our shop, ensuring it's always looking its best...
-
Dispatch Coordinator
Vor 3 Tagen
City of Knox, Österreich https:arcstaff.com.ausitemap.xml VollzeitExciting Opportunity: Dispatch Coordinator Wanted Our client, based in Bayswater, is on the lookout for a proactive Dispatch Coordinator to join their dynamic team. About the Role: As a Dispatch Coordinator, you’ll play a pivotal role in the day-to-day operations of a bustling warehouse environment. Your responsibilities will include: Handling the...
-
Dentist
Vor 2 Tagen
City Of Bayswater, Österreich ADAPT ASSOCIATES PTY LTD VollzeitAbout Client Discover our client Beyond Smiles Dental Pty Ltd, based in Perth, where excellence is infused with empathy in every aspect of patient care. Known for their unwavering dedication to innovation and compassionate service, Beyond Smiles offers a wide spectrum of treatments, spanning from Cosmetic Dentistry to advanced Oral Surgery.Job Description:...
-
Care Coordinator
vor 4 Wochen
Gold Coast City, Österreich Right at Home VollzeitRight at Home Gold Coast provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.Right at Home is very well...
-
Home Care Client Coordinator, Gold Coast
vor 4 Wochen
Gold Coast City, Österreich Right at Home VollzeitHome Care Client Coordinator, Gold CoastJoin Right at Home Gold Coast, an organisation dedicated to providing a diverse range of care services for individuals aiming to maintain their independence at home. We are committed to ensuring client satisfaction through genuine care and a profound passion for our services.We are currently seeking an experienced Home...
-
Customer Experience Specialist
vor 2 Wochen
Brisbane City, Österreich Bopple VollzeitAs a Customer Experience Specialist at Bopple, your role will drive the exciting next chapter of customer-led growth as you lead onboarding, training, configuration, and launch support for our valued customers. Your mission is to ensure their needs are not only met but exceeded, acting as a product expert and trusted guide from the very start. You'll gather...
-
Head of Marketing – Dental Education Solutions
vor 3 Wochen
Brisbane City, Österreich RIPEGLOBAL VollzeitHead of Marketing – Dental Education SolutionsRevolutionise Dental Education with Your ExpertiseRipeGlobal, a leader in innovative dental education technology, is committed to revolutionising dental education. With a mission to strategically expand our market reach, influence, and success in the dental education sector, we are seeking a passionate and...
-
Senior Risk Governance Specialist
vor 2 Wochen
Brisbane City, Österreich BOQ Specialist Group VollzeitHere at BOQ Group we have been busy working behind the scenes building out our Purpose, our Values, and our Strategic Pillars to help us achieve an exciting future-state through the transformation of digital banking. We are strengthening, simplifying, optimising, and digitising, whilst ensuring our foundations are in place. With foundation comes strength,...
-
Industrial Relations Specialist
Vor 7 Tagen
Council of the City of Ryde, Österreich New Horizons VollzeitIndustrial & Employee Relations (Human Resources & Recruitment) At New Horizons, our purpose is to enhance wellbeing. By putting wellbeing at the heart of everything we do, we move towards our vision of happy, inclusive communities that create opportunities. The OpportunityYou will:Manage moderate to highly complex industrial relations and employee...
-
Power Generation Specialist
vor 2 Wochen
City of Salisbury, Österreich Hoban Recruitment VollzeitThe Power Generation Specialist, based in Adelaide and part of the Asset Performance team within the Innovation and Business Improvement business unit, is responsible for ensuring the effective and compliant provision of planned and corrective/reactive maintenance services for all Power Generation and related assets, including treatment facilities and...
-
Experienced Digital Agency Sales Specialist
vor 4 Wochen
Gold Coast City, Österreich Hubstaff VollzeitExperienced Digital Agency Sales Specialist full time Ubique Digital Solutions is a leading provider of comprehensive digital marketing services. We specialize in SEO, Google Ads, Social Media Management, and Web Design and Development, delivering innovative solutions to help businesses enhance their online presence and achieve sustainable growth. We are...
-
P&C Coordinator- HPP
vor 3 Wochen
Brisbane City, Österreich UGL Pty Limited VollzeitJob Description - P&C Coordinator- HPP (258772) UGL’S Utilities team designs, constructs and maintains critical infrastructure across the water and power sectors. Ranging from wastewater treatment plants to power stations. We design and construct the following assets; power generation, transmission lines, substations, electrical distribution networks,...
-
Account Coordinator
vor 3 Wochen
Wollongong City Council, Österreich V-Daq Pty Ltd. VollzeitDescriptionWe are Australia's fastest-growing provider of regulatory telematics and technology solutions for heavy vehicles. Our extensive clientele ranges from small businesses to large, multinational corporations in the transport and logistics sector. We design, develop, and implement innovative technology solutions that not only ensure regulatory...
-
Remote Travel Coordinator
vor 1 Woche
Central Coast Council, Österreich Discover You Travel VollzeitAs a Remote Travel Coordinator, you will play a crucial role in providing expert advice and solutions to our clients.This role allows you to combine your love for helping people with the freedom of working remotely.As a Remote Travel Consultant, you'll be part of the thriving tourism industry. You'll have the chance to:- Plan and customize travel...
-
Director - Industrial Relations (Reform)
vor 2 Wochen
Brisbane City, Österreich The State of Queensland VollzeitDirector - Industrial Relations (Reform)The Industrial Relations (IR) branch will provide advice, representation and advocacy on behalf of QFES and performs traditional industrial relations functions such as negotiations and consultation with unions, advocacy before industrial tribunals, and negotiation, administration and implementation of industrial...
-
Customer Specialist
vor 1 Woche
Coffs Harbour City Council, Österreich Regional Australia Bank Ltd VollzeitScams take many shapes and forms. If you are making a payment today because someone called, emailed, or sent you an SMS asking you to do it – even if it was us – please pause and verify before you act. Learn more about protecting yourself from scams in our 24/7 Fraud Monitoring Services article or call us on 132 067 .Play a vital role in helping...