Fault Management Analyst

Testing & Quality Assurance (Information & Communication Technology)

Full time

At Powerlink, every possibility starts with you

We believe life's about possibilities. And so is the future. That's why we need you.

We're working at the heart of Queensland's energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen.

As the Fault Management Analyst, you'll help us connect a more sustainable energy future for more than five million Queenslanders and 253,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible.

• Free undercover secure parking, with access to onsite charging stations for electric vehicles
• Onsite cafeteria offering quality food at subsidised prices & Access to onsite gym facility
• Additional leave purchasing
• 14 weeks paid parental leave - at full or half pay
• Powerlink offers robust leadership development through integrated programs, fostering growth across all levels.

As a Fault Management Analyst within the Network Performance Team at Powerlink, your role is pivotal in ensuring the operational integrity and efficiency of High Voltage Transmission, Communications, and Operational Networks. You will be responsible for managing network incidents, conducting investigations, performing condition monitoring, and reporting on network performance. This position requires a proactive approach to incident management, ensuring rapid response and effective resolution to minimise disruptions and ensure network stability.

Key Duties:

• Management of Network Incidents: Identify, analyse, prioritise, and manage network incidents to mitigate risks and restore network functionality efficiently.
• Major Incident Coordination: Coordinate responses to major incidents such as plant failures and post-natural disaster rectifications to restore normal operations promptly.
• Incident Investigation and Risk Management: Conduct thorough incident investigations, assess risks agilely, and manage network issues considering safety, security, financial, and customer implications.
• Remote Maintenance and Fault Rectification: Perform remote maintenance checks, rectify faults, and implement operational changes to maximise equipment effectiveness and operational efficiency.
• Network Preparedness: Collaborate with internal and external stakeholders to enhance network preparedness for contingencies and minimise potential impacts.
• Data Gathering and Analysis: Collect data from Intelligent Electronic Devices (IEDs) for analysis, monitoring trends, and investigating issues to ensure optimal network operation.
• Performance Reporting: Assist with the preparation and delivery of network performance reports to internal and external stakeholders, complying with regulatory and business requirements.

This role demands strong analytical skills, technical proficiency in network operations, and the ability to collaborate effectively with diverse stakeholders. As a Fault Management Analyst, you play a crucial role in maintaining the reliability and resilience of Powerlink's critical infrastructure networks.

Based in our Brisbane, Virginia office, this role joins a collaborative team of Fault Management Analysts, Network Incident Management specialists, Network Performance Analysts, and Development Engineers. After completion of training, you will participate in after hours on-call rotations every four weeks, alternating between primary and backup roles to ensure continuous network effectiveness.

• Degree qualifications in Electrical Engineering, or
• Advanced/Associate Diploma in Electrical Engineering coupled with significant experience
• ‘C' class drivers licence

The successful candidate demonstrates advanced cognitive analysis skills, effectively achieving business outcomes within specified timelines. Their proficiency includes analysing data, identifying critical issues, and synthesising information to make objective comparisons. Additionally, they have a solid understanding of commercial aspects, legal liabilities, and regulatory obligations pertinent to Powerlink. They bring expertise in the electricity supply industry, with a focus on substation maintenance, operations, and the operation of electricity transmission and operational technology networks. They possess a strong working knowledge of electricity transmission network plant and associated equipment maintenance, along with expertise in high voltage plant, secondary systems, and communications equipment.

We'd also love you to have:

You will ideally have extensive knowledge of operational risk and incident management in electricity transmission and operational technology networks. They have a strong track record of collaborative work within technical teams to deliver efficient services to customers. Proficient in SAP, EMS systems, and other asset management tools, they effectively meet performance goals and responsibilities within team settings. They excel in persuading others to accept ideas and concepts and consistently perform well under pressure to meet deadlines and commitments. Their problem-solving skills and analytical abilities enable them to make sound decisions and resolve complex operational issues effectively.

To kick start your career at Powerlink, apply by clicking the button above, attaching your resume and cover letter on our careers page before midnight on 8th July, 2024. Kindly be aware that the Recruitment team will commence the review process during this period.

There's lots to love about a career with Powerlink. But our people say there's three things that really stand out:

• A career that matters and lasts: You'll shape a progressive career connecting more than five million Queenslanders to a world-class, clean energy future.
• Unique work and the chance to grow: You'll help find smart solutions to interesting problems as you develop your skills and impact every day.
• People who love to support and share: You'll build relationships with experienced, down-to-earth people who you'll be proud to work with.

For all enquiries, contact our recruitment team at recruitment@powerlink.com.au .

At Powerlink, we champion inclusion and belonging by supporting every candidate during the recruitment journey. Please inform us of any needs or adjustments for a more inclusive process, including sharing your preferred pronouns. As a Veteran-Friendly Employer, we value the skills Veterans bring and ensure equal opportunities. Let us know if you're a Veteran for tailored support.
Successful applicants will undergo necessary pre-employment checks. As advocates of the Circle Back initiative, we pledge to respond to all applications promptly.

Powerlink Queensland (Powerlink) is a leading Australian provider of high voltage electricity transmission network services, combining innovation with insight to deliver safe, cost-effective and reliable solutions.

We are a Government Owned Corporation (GOC) that owns, develops, operates and maintains the high voltage electricity transmission network in Queensland.

Our network extends 1,700 kilometres (km) from Cairns to the New South Wales (NSW) border, and comprises 15,358 circuit km of transmission lines and 147 substations.

Our purpose is to connect Queenslanders to a world-class energy future, providing electricity to more than five million Queenslanders and 253,000 businesses.

Powerlink Queensland (Powerlink) is a leading Australian provider of high voltage electricity transmission network services, combining innovation with insight to deliver safe, cost-effective and reliable solutions.

We are a Government Owned Corporation (GOC) that owns, develops, operates and maintains the high voltage electricity transmission network in Queensland.

Our network extends 1,700 kilometres (km) from Cairns to the New South Wales (NSW) border, and comprises 15,358 circuit km of transmission lines and 147 substations.

Our purpose is to connect Queenslanders to a world-class energy future, providing electricity to more than five million Queenslanders and 253,000 businesses.

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Perks and benefits

Genuine Flexible & Hybrid Working Arrangements

Work a 9 – Day Fortnight

Swap a Public Holiday

Multiple Leave Options

Parents & Carers

Professional Reimbursement Costs

Secure Parking & Electric Charging Stations

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