Senior Personalisation Business Analyst
vor 3 Wochen
- Are you passionate about crafting exceptional, personalised experiences that leave a lasting impact on customers?
- Become an integral part of our dynamic Personalisation & Experimentation team in this 6-month opportunity
- Flexible location - Brisbane, Sydney or Melbourne
- Are you passionate about crafting exceptional, personalised experiences that leave a lasting impact on customers?
- Become an integral part of our dynamic Personalisation & Experimentation team in this 6-month opportunity
- Flexible location - Brisbane, Sydney or Melbourne
Are you obsessed with driving valuable and personalised customer experiences? Does being data driven excite you? We're looking for someone to help drive our personalisation strategy into the future.
The role operates as a part of a Digital Bank Personalisation & Experimentation team within a cross functional group of passionate data driven teams. We are collectively responsible for uplifting and leading the delivery of the Bank's customer personalisation strategy to create highly relevant digital experiences for existing and new customers.
This is a 6 month contract opportunity.
What you'll do:
- Develop and implement personalised Next-Best-Conversation (NBC) messaging to align with stakeholder objectives, ensuring tailored customer interactions that drive meaningful outcomes.
- Lead the build, testing, deployment, and management of NBCs, overseeing the entire process to guarantee seamless execution and optimal performance.
- Manage the quality assurance testing and business deployment pipeline for Next Best Conversations, employing best practices to maintain high standards of reliability and effectiveness.
- Advocate for test-driven design and data-driven personalization, fostering a culture of continuous learning and innovation to accelerate the delivery of customer value and achieve hyper-personalization.
- Maintain robust security governance and risk management processes to safeguard customer data and uphold industry standards, ensuring the integrity and confidentiality of personalized interactions.
What you'll bring:
- Tertiary qualification in Business, Engineering, Maths, Information Technology or related field
- Demonstrated experience in Digital segments/Audience management
- At least 12 months of hands-on experience in Digital Optimisation and A/B testing
- A minimum of 12 months with Adobe Campaign Management, underscoring expertise in leveraging this platform for effective marketing campaigns.
- Familiarity with the Financial Service Industry, along with experience in dynamic work environments such as consulting or agencies, demonstrating adaptability and versatility.
- Strong communication, stakeholder management, and project management skills, essential for effective collaboration and successful project delivery.
- Proven Business Analytics skills, encompassing project requirements gathering, business user stories development, and adeptness in driving business projects to fruition.
- Proficiency in digital marketing/optimization audience/segment creation, and a keen understanding of business objectives, performance metrics, and risk management principles.
What we can offer
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
Chase the Sun, apply online today
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.
Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.
By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.
- Competitive salary and a broad range of employee benefits
- Competitive salary and a broad range of employee benefits
- Competitive salary and a broad range of employee benefits
- Competitive salary and a broad range of employee benefits
-
Senior Personalisation Business Analyst
vor 4 Wochen
Melbourne, Österreich eFinancialCareers Ltd. VollzeitAre you passionate about crafting exceptional, personalised experiences that leave a lasting impact on customers?Become an integral part of our dynamic Personalisation & Experimentation team in this 6-month opportunityFlexible location - Brisbane, Sydney or MelbourneAre you passionate about crafting exceptional, personalised experiences that leave a lasting...
-
Senior Personalisation Business Analyst
vor 3 Wochen
Melbourne, Österreich Suncorp Group VollzeitAre you passionate about crafting exceptional, personalised experiences that leave a lasting impact on customers?Become an integral part of our dynamic Personalisation & Experimentation team in this 6-month opportunityFlexible location - Brisbane, Sydney or MelbourneAre you passionate about crafting exceptional, personalised experiences that leave a lasting...
-
Senior Personalisation Business Analyst
vor 4 Wochen
Melbourne, Österreich eFinancialCareers Ltd. VollzeitAre you passionate about crafting exceptional, personalised experiences that leave a lasting impact on customers?Become an integral part of our dynamic Personalisation & Experimentation team in this 6-month opportunityFlexible location - Brisbane, Sydney or Melbourne Are you passionate about crafting exceptional, personalised experiences that leave a lasting...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich HOVER SENIOR LIVING COMMUNITY VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Data Migration and API experience highly desirableFixed-Term Opportunity Available | Hybrid Work ArrangementsGreat things start hereRACV Business Analyst Practice is accelerating evolution of best-in-class digital tools to support more than 2 million Members and 3000+...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich HOVER SENIOR LIVING COMMUNITY VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Data Migration and API experience highly desirable Fixed-Term Opportunity Available | Hybrid Work Arrangements Great things start here RACV Business Analyst Practice is accelerating evolution of best-in-class digital...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich Re Coded VollzeitSenior Business Analyst - Digital This is a great opportunity for an experienced Senior Digital Business Analyst to join a market leader and well known Australian Brand for a long term project based in Melbourne on an initial 6-month contract. You will be responsible for understanding and capturing the requirements of this large digital program of work and...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich Victoria's Big Build VollzeitAbout North East LinkThe Spark Consortium has been selected to deliver the Central Package of the North East Link Project - Victoria's biggest road project.The Spark Consortiums Design and Construction Contractor - which comprises Webuild, CPB Contractors, GS Engineering and Construction and China Construction Oceania - will deliver the twin three-lane...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich Victoria's Big Build VollzeitAbout North East Link The Spark Consortium has been selected to deliver the Central Package of the North East Link Project - Victoria's biggest road project. The Spark Consortiums Design and Construction Contractor - which comprises Webuild, CPB Contractors, GS Engineering and Construction and China Construction Oceania - will deliver the twin three-lane...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich Suncorp Group VollzeitJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of innovative projects, leveraging your skills and expertiseHybrid working model, supportive and collaborative cultureBrisbane (preference), OR Melbourne OR SydneyJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of...
-
Business Analyst
vor 3 Wochen
Melbourne, Österreich Business English Academy VollzeitWe are looking for an experienced Business Analyst to join our client's team in the sporting industry, on a daily rate contract in Melbourne. You will be part of a wider digital transformation program and working on an identity management project involving Okta software. Key Deliverables: Collaborate with stakeholders to understand business needs and...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich eFinancialCareers Ltd. VollzeitJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of innovative projects, leveraging your skills and expertiseHybrid working model, supportive and collaborative cultureBrisbane (preference), OR Melbourne OR SydneyJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich Suncorp Group VollzeitJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of innovative projects, leveraging your skills and expertiseHybrid working model, supportive and collaborative culture Brisbane (preference), OR Melbourne OR SydneyJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of...
-
Senior Business Analyst
vor 4 Wochen
Melbourne, Österreich AIA VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsThe Opportunity:As a key member of the Delivery Capability team, the Senior Business Analyst is responsible for leading and delivering business and systems analysis services associated with tactical and Enterprise projects within the...
-
Senior Business Analyst
vor 3 Wochen
Melbourne, Österreich Transurban Vollzeittime typeFull timeposted onPosted Yesterdayjob requisition idR010812Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich eFinancialCareers Ltd. VollzeitJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of innovative projects, leveraging your skills and expertiseHybrid working model, supportive and collaborative culture Brisbane (preference), OR Melbourne OR SydneyJoin a large Business Analyst community where ideas and best practice are sharedWork on a number of...
-
Senior Business Analyst
vor 4 Wochen
Melbourne, Österreich AIA VollzeitBusiness/Systems Analysts (Information & Communication Technology) Full time Add expected salary to your profile for insights The Opportunity:As a key member of the Delivery Capability team, the Senior Business Analyst is responsible for leading and delivering business and systems analysis services associated with tactical and Enterprise projects...
-
Senior Business Analyst
vor 4 Wochen
Melbourne, Österreich Australia Post VollzeitPress space or enter keys to toggle section visibility Name Senior Business Analyst Site / Location Ref # 12358543 Entity Australia Post Opening Date 04-Jun-2024 Suburb Melbourne Work Type Permanent Full Time Description & RequirementsPress space or enter keys to toggle section visibility We’re looking for a Senior Business Analyst to join our...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich Odessatechnologies VollzeitPrimary role: As a Senior Business Analyst, youʼll be using your background in software implementation and finance to act as a subject matter expert on The Odessa Platform, our Equipment Leasing and Finance software. Youʼll be engaging with customers on software implementations while using your expertise in SDLC/Implementations to guide them on making the...
-
Senior ICT Business Analyst
vor 1 Monat
Melbourne, Österreich Acciona S.A VollzeitSenior ICT Business Analyst page is loaded Senior ICT Business Analyst Apply locations Melbourne posted on Posted 5 Days Ago job requisition id 20064794 ACCIONA Energía is the biggest 100% renewable energy company with no fossil legacy in the world. With more than 30 years of experience and operations in 20 countries on five...
-
Senior Business Analyst Remediation
vor 3 Wochen
Melbourne, Österreich AIA Hong Kong and Macau VollzeitSenior Business Analyst Remediation page is loadedSenior Business Analyst RemediationApplylocationsMelbourne, AU-AIA AustraliaSydney, AU-AIA Australiatime typeFull timeposted onPosted 4 Days Agojob requisition idJR-49235BE THE DIFFERENCEAt AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far...
