Credit Controller

About Us 
Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations. 

Today, over 1,400 ASX listed and unlisted clients trust Automic’s 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50%of IPOs and 70% of listed companies who have switched registries. 

Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.

The Role

We are seeking a highly skilled and motivated individual to join our internal Finance team as a Credit Control and Accounts Receivable Manager. In this role, you will be responsible for leading and managing the Credit Control, Accounts Receivable, and Debtor Management processes. Your primary duties will include daily receipting and bank reconciliation, collection of outstanding balances, monitoring and clearing accounts mailbox, follow-up on overdue accounts, and proactively identifying bad debts.

You will also work closely with internal stakeholders to address customer/debtor queries, liaise with clients for payment status, and collaborate with senior management on bad debt analysis and provisions. Additionally, you will be responsible for raising credit notes and providing support in the billing processes.

The ideal candidate will have strong analytical and communication skills, a proven track record in credit control and accounts receivable management, and the ability to work effectively in a fast-paced environment. If you are looking for a challenging and rewarding opportunity to contribute to the financial success of our organisation, we encourage you to apply for this position

Responsibilities

• Manage and lead Credit Control, Accounts Receivable, and Debtor Management for the Internal Finance team.
• Complete daily receipting and reconcile bank transactions including intercompany transactions.
• Collection/reconciliation of outstanding balances on the aged trial balance including preparation and distribution of weekly Debtors report to the business.
• Monitor and efficiently clear accounts mailbox for customer/debtor related queries from internal and external stakeholders.
• Follow up overdue accounts and liaising with clients directly for payment status, and work with internal stakeholders on queries and escalations.
• Proactively identify and analyse bad debts and/or provisions for doubtful debts for review and approval from Senior management.
• Manage and complete relevant forms, and deal with administrators for collection of bad debts.
• Raise credit notes and write backs as required for approved adjustments.
• Provide support and assistance in the billing processes to reconcile, prepare and issue invoices.

Demonstrated Capabilities

• 3+ years of experience in credit control and accounts receivable management.
• Strong knowledge and experience in direct receipting, bank reconciliation, revenue recognition, billing, and AR.
• Proven experience in dealing with problematic and overdue debtors, with a track record of successful collection outcomes.
• Excellent communication skills, with the ability to effectively communicate with internal and external stakeholders and various departments involved in billing and AR functions.
• Strong analytical skills to proactively identify bad debts, make recommendations for provisions, and find solutions to complex billing and AR issues.
• Ability to work efficiently in a fast-paced environment, prioritise tasks effectively, and contribute to process improvement initiatives.
• Experience in raising credit notes, providing support in billing processes, and proficiency in MS Office products, especially Excel. Experience with NetSuite ERP system is advantageous.
• A positive and collaborative work culture
• Employee recognition and rewards initiatives 
• Comprehensive training and ongoing development programs
• Career advancement opportunities within the organisation
• An impressive list of employee benefits including discounts on retail, bills, wellbeing, and entertainment
   

Diversity
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. When you apply, please note the pronouns you use and any workplace adjustments you may need to enable you to put your best foot forward during the interview process.

Acknowledgement of Land
In the spirit of reconciliation, Automic Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Only applicants with work rights in Australia can be considered for this position. Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check.