Strata Insurance Manager
vor 4 Wochen
Civium is on the lookout for a dynamic individual to join our expanding Insurance Strata team , we have offices in Canberra, Sydney, Brisbane and Melbourne.
As a vital member of our team, you will play a pivotal role in insurance renewals, nurturing relationships with our partnering broker, policy management, claims processing, general administration, and top-notch client service. Your communication skills will shine as you interact with internal staff, insurance providers, and clients alike.
Operating within a collaborative team environment, we expect you to embody commitment, loyalty, and a proactive team spirit while adhering to our office routines and procedures, all while keeping our overarching business objectives in mind.
Key Responsibilities:
- Delivering comprehensive reports to Executive Committee members regarding insurance renewals
- Engaging with property owners to clarify insurance policy details
- Proficiently interpreting relevant legislation
- Liaising with Owners Corporations as necessary
- Maintaining accurate property information records
- Providing claims assistance to our partnering broker
- Overseeing claims progress until resolution
- Managing insurance documentation filing systems and procedures, including policies and invoices
Experience:
- Highly regarded: 1-2 years' experience in the strata insurance industry
- Demonstrated understanding and working knowledge of strata-specific legislation in the assigned state/territory
- Exceptional customer service and interpersonal skills
- Strong written and verbal communication abilities
- Excellent organizational skills and keen attention to detail
- Ability to promptly respond to emergencies and adapt to changes as needed
- Attendance at our 2-day company conference
- Competitive salary package
- Vibrant culture with regular companywide social events
- Access to our Employee Assistance Program
- Participation in our Rewards and Recognition Program
- Education support for career advancement opportunities
If you're ready to be part of a dynamic team and make a significant impact in the insurance strata realm, apply now to join Civium
At Civium, we committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive to promote a professional and inclusive environment where all staff are respected, valued and empowered to thrive.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Insurance Officer?
How many years' experience do you have in the insurance industry?
Do you have customer service experience?
Have you worked in a role which requires a sound understanding of claims management processes?
What's your expected annual base salary?
Do you have a current Police Check (National Police Certificate) for employment?
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