Technical Manager

vor 1 Monat

Adelaide, Österreich AIM Insurance Services Vollzeit

AIM Insurance Services continues to set the standard for loss adjusting and this has now led to the need for a Technical Manager based either in Adelaide or Sydney.

The company’s growth has been significant over the last 9 years due to its focus on the best policyholder experience and a continued commitment to delivering a personalised service founded on fairness, integrity and traditional values.

If you are looking to make your mark in the industry, become part of the tight-knit AIM family and most importantly, value helping others, this could be the role for you.

You will need substantial loss adjusting experience, along with excellent technical knowledge. In return, an attractive and above-average remuneration package is provided.

The Technical Manager is an integral member of our senior management team to help ensure the ongoing success of the business and development of staff. 

The position includes the following key responsibilities:

  • Manage technical claim referrals from Adjusters. 
  • Undertake file audits, large loss peer reviews and fee approvals.
  • Assist with the onboarding, mentoring and coaching of new Adjusters.
  • Undertake Adjuster refresher training and update training materials. 
  • Drive high quality service and standards from our Adjusters.
  • Attend Insurer/Broker meetings and other marketing activities.
  • Participate in senior management meetings. 
  • Be actively involved in process/system improvement initiatives.
  • Interstate travel will be required.
  • Manage own limited file load in accordance with company standards and KPIs.

Ideally, the successful Candidate will possess the following: 

  • Minimum 10 year’s claims/adjusting experience.
  • A member of AICLA with Loss Adjusting qualifications.
  • Specialist claims experience is highly desirable, i.e. Liability, Business Interruption and/or Machinery Breakdown.
  • Building Consultancy and/or Engineering qualifications would be an advantage.
  • Some management experience would be desirable.

Please apply in writing to mark@aimis.com.au . Closing date for applications is 31 May 2024.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Have you worked in a role which requires a sound understanding of claims management processes?

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