IT Support Officer

Vor 4 Tagen

Melbourne, Österreich ROC Consulting Group Vollzeit

We are an integrated team of passionate urban designers, landscape architects, surveyors, town planners, civil and water engineers, digital specialists and visual media artists providing consultancy services to the property and infrastructure sectors. Our team of more than 350 people work across ten offices in VIC, NSW, SA, QLD and the ACT.

Job Description

About the opportunity

Our technology team work closely together to support business units and project teams in achieving their objectives. Championing a digital way of thinking, this role will see you provide maintenance of computer desktop environment by analysing requirements, resolving problems, installing hardware and software solutions, and supporting the end users of Spiire. Key responsibilities include:

  • Providing technical support and training to users
  • Providing level 1 and 2 technical support to end user’s satisfaction
  • Internal support of PCs, printers, servers and related equipment
  • Licence tracking, PC maintenance, upgrades, and configurations
  • Utilize and maintain the helpdesk tracking software
  • Assist with onboarding and setup of new employees
  • Install, test and configure new workstations, peripheral equipment and software
  • Project based work as required and directed by the IT Operations Manager

About you

First and foremost, you share our passion to better the communities we live and work within. You are seeking an organisation that will set you up for success and a friendly, fun environment when your career can flourish. You’ll come to us with:

  • Demonstrated effective communication skills, and a desire to work with client centricity
  • The agility to move between different tasks and projects and manage multiple priorities
  • Ability to deliver information succinctly and present with seamless communication
  • The ability to think on your feet and outside the box
  • Previous experience in IT support, desktop support within a corporate environment in an internship or work experience capacity will be highly regarded.
  • Relevant tertiary qualifications in Information Technology or related studies
  • A drivers licence as the role requires occasional travel between Spiire offices

Our Culture

At Spiire, we believe our culture is our difference. We’re a forward-thinking, people-centric organisation that recognises the importance of working as one team towards a common goal. As a successful and growing employee-owned business, we recognise and reward the contributions of our people and provide real opportunities and pathways for career progression.

Here’s a snapshot of what’s on offer:

  • Great CBD office that emanates our value of fun Includes breakfast bar, wellness room, and happy hour food and drinks every Friday
  • Health and wellbeing events promoting physical and mental wellbeing
  • A fun and supportive environment for you to grow your career
  • An extension of leave benefits including study leave, volunteer days and floating public holidays

If this resonates with your values and career ambitions, please follow the link below to apply. For more information on Spiire, check out our website at www.spiire.com.au

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