Home & Investment Lending Manager - Bourke Street, Melbourne

Full time

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Role type: Permanent, full time

Role location: ANZ Bourke Street Home Branch: 331-339 Bourke Street, Melbourne

At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things - be it buying their own home, building a business or saving for things big or small. Our high-performing teams of Home & Investment Lending Managers play a critical role in making this happen, by supporting our customers to save for, buy and own their own home or investment property.

We believe ANZ's a great place to develop your lending career, here's why:

Be part of a team committed to growth

ANZ is committed to growth in the Australian home and investment lending market and we're recruiting more lending managers to support our aspirations.

We're making it easier and faster for our customers and you

In addition to hiring more lending managers, we're heavily investing in marketing and activity to drive greater customer awareness and leads, as well as making significant investments in our lending operations to improve turnaround times and service quality.

You'll be supported in developing your capability and career

As an ANZ Home & Investment Lending Manager you are supported by dedicated capability coaches to help grow your skills as a lender and expand your business opportunities and sources of referrals. Our lending career pathways provides for career progression and promotion within ANZ.

Be rewarded for your contribution

Our new approach to remuneration for Home & Investment Lending Managers means you'll be competitively rewarded for contributing to our growth.

What will your day look like?

As an ANZ Home & Investment Lending Manager, your knowledge of the local market will help you build strong relationships with customers so you can coach them through the home loan journey and deliver an exceptional customer experience.

To grow in the role and invest in your future, you will build your own lending capability with great training and development opportunities and specialised coaching support. This will provide you with excellent, transferable lending skills that can take you many places within ANZ and across the financial services industry.

What will you bring?

To be successful in this role, you will ideally bring the following:

• Demonstrated residential lending and retail banking experience
  
  
• Experience working in a sales role that has financial targets would be advantageous, but is not mandatory
  
  
• Exceptional stakeholder engagement skills and relationship building expertise, coupled with the desire to build your network and promote ANZ
  
  
• Strong customer focus and the ability to effectively network to build customer and community connections
  
  
• Financial savvy, with a keen attention to detail
  
  
• An active user and promoter of technology to educate customers about digital solutions
  
  
• The ability to multi-task and be highly adaptable to change and ambiguity
  
  
• Excellent communication skills, coupled with great presentation and interpersonal skills
  
  
• A proactive attitude and the desire to be part of a productive, supportive and collaborative team environment

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, and we actively encourage people to try new things. So, if this role interests you and you feel you have most of these things in your toolbox, we'd love to hear from you

Company description:

ANZ Banking Group Limited

Role type: Permanent, full time

Role location: ANZ Bourke Street Home Branch: 331-339 Bourke Street, Melbourne

At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things - be it buying their own home, building a business or saving for things big or small. Our high-performing teams of Home & Investment Lending Managers play a critical role in making this happen, by supporting our customers to save for, buy and own their own home or investment property.

We believe ANZ's a great place to develop your lending career, here's why:

Be part of a team committed to growth

ANZ is committed to growth in the Australian home and investment lending market and we're recruiting more lending managers to support our aspirations.

We're making it easier and faster for our customers and you

In addition to hiring more lending managers, we're heavily investing in marketing and activity to drive greater customer awareness and leads, as well as making significant investments in our lending operations to improve turnaround times and service quality.

You'll be supported in developing your capability and career

As an ANZ Home & Investment Lending Manager you are supported by dedicated capability coaches to help grow your skills as a lender and expand your business opportunities and sources of referrals. Our lending career pathways provides for career progression and promotion within ANZ.

Be rewarded for your contribution

Our new approach to remuneration for Home & Investment Lending Managers means you'll be competitively rewarded for contributing to our growth.

What will your day look like?

As an ANZ Home & Investment Lending Manager, your knowledge of the local market will help you build strong relationships with customers so you can coach them through the home loan journey and deliver an exceptional customer experience.

To grow in the role and invest in your future, you will build your own lending capability with great training and development opportunities and specialised coaching support. This will provide you with excellent, transferable lending skills that can take you many places within ANZ and across the financial services industry.

What will you bring?

To be successful in this role, you will ideally bring the following:

• Demonstrated residential lending and retail banking experience
  
  
• Experience working in a sales role that has financial targets would be advantageous, but is not mandatory
  
  
• Exceptional stakeholder engagement skills and relationship building expertise, coupled with the desire to build your network and promote ANZ
  
  
• Strong customer focus and the ability to effectively network to build customer and community connections
  
  
• Financial savvy, with a keen attention to detail
  
  
• An active user and promoter of technology to educate customers about digital solutions
  
  
• The ability to multi-task and be highly adaptable to change and ambiguity
  
  
• Excellent communication skills, coupled with great presentation and interpersonal skills
  
  
• A proactive attitude and the desire to be part of a productive, supportive and collaborative team environment

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, and we actively encourage people to try new things. So, if this role interests you and you feel you have most of these things in your toolbox, we'd love to hear from you

There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. But it's not just our customers who will feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements. You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 67310.

We provide banking and financial products and services to over 8.5 million retail and business customers, and operate across 32 markets.

Our expertise, products and services make us a bank. Our people, purpose, values and culture make us ANZ

We provide banking and financial products and services to over 8.5 million retail and business customers, and operate across 32 markets.

Our expertise, products and services make us a bank. Our people, purpose, values and culture make us ANZ

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