Despatch Customer Service Coordinator

Vor 5 Tagen


Toowoomba, Österreich CIVILMART Vollzeit

Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia With our operations now expanding across QLD, NSW, VIC, WA and SA 

Job Description

The Role:

Civilmart are seeking an organised and proactive Transport Despatch Customer Service Coordinator to commence at our Toowoomba (QLD) precast manufacturing facility on a permanent fulltime basis, working between the hours of 7:00am and 3:00pm.

This position will be responsible for planning, coordinating, and directing the provision of products to ensure their timely distribution along with providing exceptional customer service with regard to sales order status and quoting.

The ideal candidate will have previous experience working in the manufacturing or construction industry and possess excellent communication and organisational skills.

Key Responsibilities:

  • Call customers to coordinate delivery times
  • Coordinate transport carriers and couriers
  • Book freight and plan delivery allocations
  • Raise orders for transport and verify invoices charges
  • Coordinate despatch forklift operators in daily yard activities
  • Obtain freight quotes when required
  • Issue picking sheets to forklift drivers and complete invoices
  • Coordinate all incoming materials and goods to branches
  • Manage site inventory and stocktake
  • Assist the customer service team as required
  • Assist in the physical loading and unloading of trucks
Desired Skills and Experience

The successful applicant will have:

  • Experience working in the manufacturing/industrial industry
  • Excellent communication, organisation, and time management skills
  • Forklift Licence (desirable)
  • Qualifications in transport, logistics or supply chain (desirable)
  • Strong focus and awareness of safety procedures and protocols
  • Able to pass a pre-employment medical and drug/alcohol assessment

Who We are?

Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia With our operations now expanding across QLD, NSW, VIC, SA, and WA

Please apply online by submitting a current copy of your Resume. Only suitable applicants will be contacted.

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