![Eminence Talent Group](https://media.trabajo.org/img/noimg.jpg)
Customer Support Manager
Vor 6 Tagen
Company Overview:
Our Client is a leading name in the cryptocurrency exchange sector, is committed to delivering superior customer experiences through innovative technology and unparalleled support. As they continue to grow, we are looking for a dedicated Customer Support Manager who understands the dynamic nature of the digital finance.
Role Overview:
The Customer Support Manager will play a crucial role in shaping the customer support department, acting as the first point of contact for customers and representing the company's values and commitment to service excellence. This position demands a professional with a deep understanding of the cryptocurrency industry, compliance protocols, and outstanding managerial and customer relationship skills.
Key Responsibilities:
- Oversee the customer support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email).
- Recruit, train, and manage a small team, fostering a culture of excellence and continuous improvement.
- Serve as the primary liaison between the company and its clients, ensuring a smooth onboarding process and efficient resolution of inquiries and issues.
- Drive the closure of client queries and transactions, ensuring satisfaction and loyalty.
- Demonstrate excellent multitasking abilities, managing multiple communication platforms and tasks simultaneously.
- Uphold and enhance compliance protocol knowledge within the team.
- Engage in occasional in-person meetings, maintaining a presentable and professional demeanor at all times.
-
Community Engagement
vor 1 Monat
Melbourne, Österreich My Plan Manager VollzeitCommunity Engagement & Partnerships Manager - VIC Community Development (Community Services & Development) The National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It’s life changing for people with disability… but that doesn’t mean it’s easy to navigate. And that’s where My Plan Manager comes in!As...
-
Customer Support Specialist
vor 4 Wochen
Melbourne, Österreich VendorPanel Pty Vollzeit1 week ago Be among the first 25 applicants Direct message the job poster from VendorPanelAre you looking for a role that offers progression within an award-winning SaaS business?Do you want to dive into a role where no two days are the same?Are you passionate about delivering exceptional customer support? Are you looking for a role that offers...
-
Customer Support Specialist
vor 3 Wochen
Melbourne, Österreich VendorPanel Pty Vollzeit1 week ago Be among the first 25 applicants Direct message the job poster from VendorPanelAre you looking for a role that offers progression within an award-winning SaaS business?Do you want to dive into a role where no two days are the same?Are you passionate about delivering exceptional customer support? Are you looking for a role that offers...
-
IT Customer Support Specialist
vor 1 Monat
Melbourne, Österreich Agfa-Gevaert VollzeitSelect how often (in days) to receive an alert: Create Alert Agfa HealthCare has an excellent opportunity for a professional, motivated and customer-focused IT Customer Support Specialist to join the Global Support Network team in Melbourne, Australia.Agfa HealthCare supports care providers and assists their health professionals across hospital...
-
IT Customer Support Specialist
vor 2 Wochen
Melbourne, Österreich Agfa-Gevaert VollzeitSelect how often (in days) to receive an alert: Create Alert Agfa HealthCare has an excellent opportunity for a professional, motivated and customer-focused IT Customer Support Specialist to join the Global Support Network team in Melbourne, Australia.Agfa HealthCare supports care providers and assists their health professionals across hospital...
-
IT Customer Support Specialist
vor 3 Wochen
Melbourne, Österreich Agfa-Gevaert VollzeitSelect how often (in days) to receive an alert: Create Alert Agfa HealthCare has an excellent opportunity for a professional, motivated and customer-focused IT Customer Support Specialist to join the Global Support Network team in Melbourne, Australia.Agfa HealthCare supports care providers and assists their health professionals across hospital...
-
Customer Support Officer
vor 1 Monat
Melbourne, Österreich Advanced Personnel Management VollzeitAs the Customer Support Officer, you'll work in a supportive team, find this is a fast paced, diverse role where no one day is the same. The APM Communities Customer Support Officer role provides industry leading customer experience in every interaction. The position acts as first point of contact for general enquiries from the public, engagement with...
-
Customer Support Officer
vor 3 Wochen
Melbourne, Österreich Advanced Personnel Management VollzeitAs the Customer Support Officer, you'll work with our supportive Melbourne team, in a fast paced, diverse role where no one day is the same. The APM Communities Customer Support Officer role provides industry leading customer experience in every interaction. The position acts as first point of contact for general enquiries from the public, engagement with...
-
Customer Support SpecialistMelbourne
vor 2 Wochen
Melbourne, Österreich Ecobloc VollzeitGet a weekly digest of the latest climate jobs from thousands of companies in your inbox.Job DescriptionEcoBloc in Melbourne, VIC, Australia is seeking a Customer Support Specialist for a full-time position. The role involves providing support to customers. EcoBloc is a part of ClimateTechList, which compiles job openings from climate tech companies. No...
-
Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Pager VollzeitWe are seeking an experienced and dynamic Portfolio Customer Success Manager to join our team. In this role, you will manage a large portfolio of accounts, focusing on improving customer usage, adoption, and overall customer success. You will be responsible for creating engaging content, videos, and webinars to show use cases. Your ability to segment and...
-
Junior Customer Support Specialist
vor 1 Monat
Melbourne, Österreich Total Synergy VollzeitJunior Customer Support Specialist Customer Success · Melbourne, Victoria (Remote) ABOUT US Total Synergy creates project management software for people who design and make our built environment for the AEC (architects, engineers, construction designers). Our mission is to give our users #moretimefordesign through our product. We have been making...
-
Technical Customer Support Representative
vor 4 Wochen
Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty VollzeitWe are seeking a dedicated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the frontline hero, providing top-notch technical support to our valued customers, ensuring their success and satisfaction with our products. Your technical acumen and excellent communication skills will be crucial in resolving...
-
Technical Customer Support Representative
vor 3 Wochen
Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty VollzeitWe are seeking a dedicated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the frontline hero, providing top-notch technical support to our valued customers, ensuring their success and satisfaction with our products. Your technical acumen and excellent communication skills will be crucial in resolving...
-
Customer Success Manager
vor 7 Stunden
Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty Vollzeit1Breadcrumb is a rapidly growing construction tech start-up with an award-winning platform aiming to empower construction site workers. Founded in Melbourne in April 2020, the platform is used in 4 countries and has become the default safety solution in the Australian mid-market. Off the back of this success, we’re expanding the team and looking for our...
-
Customer Success Manager
vor 4 Wochen
Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty Vollzeit1Breadcrumb is a rapidly growing construction tech start-up with an award-winning platform aiming to empower construction site workers. Founded in Melbourne in April 2020, the platform is used in 4 countries and has become the default safety solution in the Australian mid-market. Off the back of this success, we’re expanding the team and looking for our...
-
Customer Success Manager
vor 3 Wochen
Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty Vollzeit1Breadcrumb is a rapidly growing construction tech start-up with an award-winning platform aiming to empower construction site workers. Founded in Melbourne in April 2020, the platform is used in 4 countries and has become the default safety solution in the Australian mid-market. Off the back of this success, we’re expanding the team and looking for our...
-
Customer Relations Manager
vor 2 Wochen
Melbourne, Österreich Taipan VollzeitDemand for our products and services means we currently have an opening for an additional Customer Relations Manager based out of our Perth branch travelling and working with customers throughout Western Australia.If you like the thought of working within our Customer Service Team and have experience in the hydraulics industry, then this is the position for...
-
Customer Support Officer
vor 1 Monat
Melbourne, Österreich Perfekt Pty Ltd VollzeitCustomer Support Officer (Managed Services) Our team is looking forward to meeting you. Explore your Future With Us.Customer Support Officer (Managed Services)Do you have a genuine passion to be part of a growing team?Are you able to understand Client needs and provide Technical solutions?Looking for a new challenge to really use these talents?At Perfekt we...
-
Customer Support Officer
vor 3 Wochen
Melbourne, Österreich Perfekt Pty Ltd VollzeitCustomer Support Officer (Managed Services) Our team is looking forward to meeting you. Explore your Future With Us.Customer Support Officer (Managed Services)Do you have a genuine passion to be part of a growing team?Are you able to understand Client needs and provide Technical solutions?Looking for a new challenge to really use these talents?At Perfekt we...
-
Customer Support Specialist
vor 1 Monat
City of Melbourne, Österreich Farm Credit Services Vollzeit**Hybrid- candidate can work from any office in our footprint and must work a minimum of three days each week in the office**Are you passionate about providing exquisite customer service, do you believe each customer interaction is an opportunity to serve, engage, and delight? If yes, we would love to hear from you! We are looking for someone to join our...