Aktuelle Jobs im Zusammenhang mit Technical Customer Support Representative - Melbourne - 1Breadcrumb 1Breadcrumb Pty

  • Technical Support Representative

    vor 3 Wochen

    Melbourne, Österreich SevenRooms Vollzeit

    This is a Technical Support Representative role with one of the leading companies in AU right now 🔥 -- SevenRooms -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at SevenRooms 🧐🧐The Team & Role We are looking for a Technical Support Representative to join our...

  • L1 Customer Support Representative

    vor 2 Wochen

    Melbourne, Österreich PrimeRevenue Vollzeit

    ✅WHAT ARE WE LOOKING FOR? Entry Level candidates can be considered for this role, however, there are a few must haves that the candidate must be able to demonstrate: Cantonese or Mandarin language required, with the ability to read and write Chinese Excellent voice and conversational skills, including engaged listening, empathy, respect, and...

  • Product Support Representative

    vor 3 Monaten

    Melbourne, Österreich FIS Global Vollzeit

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%The world of finance moves fast. At FIS, we’re faster. We are a global Fintech, our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation...

  • Customer Exit Representative

    vor 2 Monaten

    Melbourne Airport, Österreich Avis Budget Group Vollzeit

    Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers' faces! About the Role The Customer Exit Representative assist customers as they exit our rental locations. Integral to this role is the...

  • Customer Exit Representative

    vor 2 Monaten

    Melbourne Airport, Österreich Avis Budget Group Vollzeit

    Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers' faces! About the Role The Customer Exit Representative assist customers as they exit our rental locations. Integral to this role is the...

  • Senior Technical Support Engineer

    vor 4 Wochen

    Melbourne, Österreich Zendesk Vollzeit

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Who we're looking forWe are looking for a support guru who thrives on providing technical guidance through many different channels of communication...

  • Customer Support Agent

    vor 3 Wochen

    Melbourne, Österreich CoinFlip Vollzeit

    This is a Customer Support Agent role with one of the leading companies in AU right now 🔥 -- CoinFlip -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at CoinFlip 🧐🧐CoinFlip is a global digital currency platform company, focused on providing consumers simple and...

  • Technical Support Engineer, Amazon Robotics Technical Support

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    This is a Technical Support Engineer, Amazon Robotics Technical Support (ARTS) role with one of the leading companies in AU right now 🔥 -- Amazon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon 🧐🧐**DESCRIPTION** Are you inspired by invention? Is...

  • Customer Sales Representative

    vor 1 Monat

    Moorabbin, Melbourne, Österreich St Kilda Football Club Vollzeit

    About Us Careers at the St Kilda Football Club represent a unique opportunity to work in a dynamic, fast-paced, and team-oriented environment. It’s a place where staff thrive and succeed within a high-performance environment and never settle for anything less than the best standard of work. Our Club values creativity, belonging, and performance as we...

  • Senior Technical Support Engineer

    vor 1 Monat

    Melbourne, Österreich Zendesk Vollzeit

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Who we're looking forWe are looking for a support guru who thrives on providing technical guidance through many different channels of communication...

  • Sales Representative

    vor 3 Wochen

    Melbourne, Österreich Dulux Group Vollzeit

    This is a Sales Representative role with one of the leading companies in AU right now 🔥 -- Dulux Group -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Dulux Group 🧐🧐**Lincoln Sentry Cabinet and Architectural Hardware**: Lincoln Sentry is one of Australia's...

  • Designated Support Engineer

    vor 1 Woche

    Melbourne, Österreich NICE Vollzeit

    This is a Designated Support Engineer role with one of the leading companies in AU right now 🔥 -- NICE -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NICE 🧐🧐**Responsibilities **Responsibilities The DSE is responsible for support and maintenance of the NICE...

  • Technical Expert

    vor 3 Wochen

    Melbourne, Österreich Telstra Vollzeit

    This is a Technical Expert role with one of the leading companies in AU right now 🔥 -- Telstra -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Telstra 🧐🧐**Job Summary** **Job Description** We're an iconic Aussie brand with a global footprint. Our purpose is...

  • Internal Sales Representative

    vor 4 Wochen

    Melbourne, Österreich WESCO Vollzeit

    Wesco Anixter have an outstanding career opportunity for a highly motivated team player as an Internal Sales Representative supporting our security branches. This role is based from our Tullamarine office. About the Role Reporting directly to the Branch Operations Manager and Branch Team Leader, you will be responsible for: Being the first point of...

  • Associate Technical Account Manager

    vor 1 Woche

    Melbourne, Österreich Deputy Vollzeit

    This is a Associate Technical Account Manager role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐Deputy is a global SaaS workforce management company headquartered in Sydney, San...

  • Customer Support Engineer

    Vor 6 Tagen

    Melbourne, Österreich Darktrace Vollzeit

    This is a Customer Support Engineer (Japanese Speaking) role with one of the leading companies in AU right now 🔥 -- Darktrace -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Darktrace 🧐🧐**Founded by mathematicians and cyber defense experts in 2013, Darktrace...

  • Senior Support Engineer

    vor 3 Wochen

    Melbourne, Österreich HashiCorp Vollzeit

    This is a Senior Support Engineer role with one of the leading companies in AU right now 🔥 -- HashiCorp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at HashiCorp 🧐🧐HashiCorp is looking for a high-caliber customer facing engineering professional to join its...

  • Business Development Representative

    vor 1 Woche

    Melbourne, Österreich Zeller Vollzeit

    This is a Business Development Representative (BDR) role with one of the leading companies in AU right now 🔥 -- Zeller -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Zeller 🧐🧐**About Zeller** At Zeller, we’re champions for businesses of all sizes, and...

  • Senior Technical Account Manager

    vor 3 Wochen

    Melbourne, Österreich Deputy Vollzeit

    This is a Senior Technical Account Manager role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐**The Team:** Our Customer Success team is passionate, creative, and customer-centric. We...

  • Customer Support Advocate

    vor 3 Wochen

    Melbourne, Österreich Square (Block) Vollzeit

    This is a Customer Support Advocate role with one of the leading companies in AU right now 🔥 -- Square (Block) -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Square (Block) 🧐🧐**Company Description** Since we opened our doors in 2009, the world of commerce...

Technical Customer Support Representative

vor 4 Monaten

Melbourne, Österreich 1Breadcrumb 1Breadcrumb Pty Vollzeit

We are seeking a dedicated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the frontline hero, providing top-notch technical support to our valued customers, ensuring their success and satisfaction with our products. Your technical acumen and excellent communication skills will be crucial in resolving issues, offering guidance, and maintaining strong customer relationships.

Additionally, you will be responsible for building out and maintaining our online knowledge base, ensuring our customers have access to comprehensive self-help resources.

What You Will Do
  • Customer Support: Provide timely and effective technical support to our customers via various channels (email, chat, phone).
  • Issue Resolution: Diagnose and troubleshoot software issues, guiding customers through solutions with clear instructions and patience.
  • Product Expertise: Develop a deep understanding of our product to offer expert advice and support.
  • Feedback Loop: Gather customer feedback and insights, relay important information to the product development team to drive continuous improvement.
  • Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions in our ticketing system and CRM.
  • Knowledge Base Management: Build, update, and maintain our online knowledge base, creating clear, concise, and user-friendly documentation, FAQs, and guides.
About You
  • Experience: You will have 2+ years experience in a technical support role, preferably within a SaaS or technology company.
  • Technical Skills: Proficiency in troubleshooting software applications, familiarity with construction technology is a plus.
  • Customer Focus: Strong customer service skills with a passion for helping others and solving problems.
  • Communication: Excellent verbal and written communication skills, capable of conveying technical information to non-technical users.
  • Adaptability: Ability to thrive in a fast-paced, startup environment with evolving priorities.
  • Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams.
  • Content Creation: Experience in creating and maintaining online documentation or knowledge bases.
What We Offer
  • Growth Opportunities: Be part of a rapidly growing company with opportunities for career advancement.
  • Innovative Environment: Work with a digital SaaS product making a significant impact in the construction industry.
  • Supportive Team: Join a passionate, driven team dedicated to customer success and innovation.
  • Flexible Work: Enjoy the flexibility of remote work and a healthy work-life balance.
  • Competitive Compensation: Receive a competitive salary and other perks
Application Requirements

Your application will only be considered if you include a cover letter. Within the cover letter you must:

  • Confirm you are an Australian resident with eligible working rights
  • You have 1+ years of technical customer support in a SaaS or technology company
  • You have experience or skills in generating online support content
Apply Online

Name *

Email *

A valid email address is required.

Phone *

A valid phone number is required.

Attach Resume *

Let's get in touch

Give us a call or fill in the form to the right and we'll contact you. We endeavour to answer all enquiries within 24 hours on business days.

Give us a call or fill in the form to the right and we'll contact you. We endeavor to answer all inquiries within 24 hours on business days.

I understand that 1Breadcrumb will validate my membership with MBAV after mysubscription is active. Discounted pricing may be revoked if found that I'm not amember of MBAV.

#J-18808-Ljbffr