Principal Site Reliability Engineer

Vor 6 Tagen

Council of the City of Sydney, Österreich x15 Vollzeit

Management (Information & Communication Technology)

Full time

Add expected salary to your profile for insights

Let's introduce ourselves

We're a venture-scaler powered by CommBank. That means we build, buy, and invest in startups that could benefit the bank's 15 million customers and beyond.

Because of what we do, we're really neither corporate, nor startup - instead we're happily navigating the space between both worlds. We're close enough to benefit from the bank's strategy, scale, and stability, but separate enough that we have the autonomy to try new things.

What it's like to work here

We're a community of galvanisers, thinkers, and doers. People from different backgrounds who come together in a brilliant collision of careers, ideas, and expertise. We know what we're trying to achieve isn't easy, but we're up for the challenge.

We're also part of something bigger. As part of CommBank, we never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future.

We're guided by three values: care, courage, and commitment.

This means we're led by both head and heart. We're aware, attuned, and always act to help others. We're more than just job titles and we don't hide the human stuff, either.

We lead with grit and grace. We have a big bold vision, which so far no-one has nailed (including us). That excites, rather than deters us. And whatever happens, we always find a way. We're tenacious, resilient and we do what's right - even if it's hard.

The Role

As a Principal Site Reliability Engineer, you will be expected to influence changes in the IT infrastructure, Service Management processes, and adhere to policy changes whilst considering the overall business needs and goals. You will be working with cross-functional teams and supporting your team and ventures to work towards our common strategy for x15.

Let's introduce ourselves

We're a venture-scaler powered by CommBank. That means we build, buy, and invest in startups that could benefit the bank's 15 million customers and beyond.

Because of what we do, we're really neither corporate, nor startup - instead we're happily navigating the space between both worlds. We're close enough to benefit from the bank's strategy, scale, and stability, but separate enough that we have the autonomy to try new things.

What it's like to work here

We're a community of galvanisers, thinkers, and doers. People from different backgrounds who come together in a brilliant collision of careers, ideas, and expertise. We know what we're trying to achieve isn't easy, but we're up for the challenge.

We're also part of something bigger. As part of CommBank, we never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future.

We're guided by three values: care, courage, and commitment.

This means we're led by both head and heart. We're aware, attuned, and always act to help others. We're more than just job titles and we don't hide the human stuff, either.

We lead with grit and grace. We have a big bold vision, which so far no-one has nailed (including us). That excites, rather than deters us. And whatever happens, we always find a way. We're tenacious, resilient and we do what's right - even if it's hard.

The Role

As a Principal Site Reliability Engineer, you will be expected to influence changes in the IT infrastructure, Service Management processes, and adhere to policy changes whilst considering the overall business needs and goals. You will be working with cross-functional teams and supporting your team and ventures to work towards our common strategy for x15.

You will have excellent communication skills, the ability to understand strategy to define the roadmap for delivery. Execution on delivery will be key to this role.

Much of our development focuses on optimising existing systems, building infrastructure (Azure and AWS) and eliminating work through automation.



Where would you fit?

On the Platform Operations team, you'll have the opportunity to manage the complex challenges of scale unique to x15 ventures, while using your expertise in coding, communication, operations and risk.

Our team brings together people with a wide variety of backgrounds, experiences, and perspectives. We promote self-direction to work on meaningful projects while striving to create an environment that provides the support and mentorship needed to learn and grow.

In this role, you'll have significant responsibility for working with other Principal Engineers, Data and Analytics, the assurance team, and the risk team to ensure that performance meets our customers' and regulatory needs, while being efficient and with manageable operational load.



This role will report to the Executive Manager, IT Service Management and Operations.

Day to day you will:

  • Work closely with the GMs for SRE teams within the bank to share lessons learnt and best practices through x15's implementation.
  • Passion for Service Management - Incident Management, Problem Management, BCP
  • Looking to be part of the strategy of a Product - PagerDuty, Cloud solution
  • Contribute and create documentation to keep them current
  • Own technical key controls including PagerDuty, assurances within our risk platform (xGraph) for our engineers.
  • Mentor and coach team members, fostering a culture of excellence, innovation, and continuous learning within the SRE and DevOps community.
  • Champion the improvement of monitoring and alerting systems, employing tools such as PagerDuty to proactively identify and address performance issues.
  • Review trends of incident management and seek ways to prevent likelihood of reoccurrence.

Are you a perfect match?

We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

  • Ability to demonstrate years of experience in software engineering with a keen mindset to IT Operations, Systems reliability, versioning and DevOps
  • At least 6 years of hands-on experience developing applications using .Net Core, Java, JS, Typescript etc
  • Database technologies like PostgreSQL, MSSQL, Oracle, DynamoDB etc
  • Proven technical experience in managing complex distributed systems with API design and integration
  • Experience in setting up modern DevOps using GitHub Actions and or Azure DevOps, Code Pipelines, Octopus Deploy, TeamCity, Jenkins etc
  • Minimum 3-4 years of experience with public cloud provisioning using IaC such as Bicep (ARM), Terraform, Cloud Formation, CDK
  • Knowledge of automation tools - Jenkins CICD, Puppet, Ansible, Chef
  • Knowledge of containerization tools - Docker, EKS, ECS
  • Experience with monitoring tools and services, such as ELK stack
  • Familiarity with the Atlassian dev tools suite (Confluence, JIRA, Bamboo, Bitbucket)
  • Experience with Bash and PowerShell scripting will be handy
  • Source control, and configuration as code (Ansible, Terraform)
  • AWS, Azure Certification highly regarded


What's in it for you?

At x15, we're building ventures in a way that's never been done before. Part of pioneering a new way of working means there'll be ambiguity, experimentation and limitless opportunity. This will invigorate you.

We promise challenge in spades but believe this delivers intellectual stretch, growth, learning, and development. Working on things you're truly passionate about, you'll be exposed to big decision making and your work and actions will be on display.

Some benefits to keep in mind:

  • We offer flexible work options to support your well-being in the role
  • We pay generous equal parental leave - understanding there's more to life than work
  • We celebrate an authentic team culture and promote collaboration, innovation and general mucking in
  • You can choose your own adventure, with amazing development and career progression programs to help you grow
  • We support hybrid working and have a beautiful base at South Eveleigh - a brand new state-of-the-art precinct that is part of Sydney's wider technology community

We value a diverse range of backgrounds and ideas and know this is fundamental for our future success.

So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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