Senior Case Manager Level 1
vor 3 Wochen
- Be recognised for the difference you bring
- Turn your job into a career with purpose
- Be trusted to do what’s right
What if you could care a different way?
If helping people is an important part of who you are, then choose to care a different way – one that’s not limited to the treatment room, hospital bed or caring home.
We are looking for a driven and dedicated Senior Case Manager to join our team and work in managing Self Insurance Claims within our Government Services division. This is an exciting, diverse and unique role and would suit someone who is keen to take their workers compensation career to the next level, with ongoing training and genuine opportunities for career progression. You will be exposed to a diverse portfolio of workers compensation claims across multiple jurisdictions. You will work within a team who are located around the country and who provide support to our state-based branches and clients by managing claims from multiple states of risk.
You’ll be responsible for:
- Managing a diverse portfolio of claims for clients.
- Interpretation and application of various legislation and regulations
- Assessment of injuries including reviewing medical reports and surgical requests
- Assessment of damages and negotiation of settlements
- Provision of instructions to legal counsel
- Liaising with key external stakeholders including brokers, insureds, solicitors, doctors and claimants
- Developing strategies to progress matters towards resolution
- Assisting in the retention of major clients by providing outstanding customer service
Important to your success:
- Experience in a claim’s management role within workers compensation.
- You will have excellent communication skills both written and verbal with a customer focused approach.
- The ability to handle difficult situations and whilst resolving complex situations in a timely manner
- You will be proactive with the drive to learn and develop skills.
- Excellent time management skills and the ability to adapt when changes occur.
What's on offer?
- A competitive salary package with structured increases
- Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
- Experience a culture where everyone belongs and new ideas are embraced
- Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
- A range of attractive benefits including Insurance & Gym Membership discounts
- A fun, positive & supportive team environment; we work together to achieve great results
- What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
About us
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.
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