Clinique - Consultant - Sydney International Airport - Full Time

Vor 6 Tagen

Sydney, Österreich The Estée Lauder Companies Inc. Vollzeit

Position Summary:

Clinique is looking for a Full time Consultant to deliver outstanding customer service and build customer loyalty.As one of our highly skilled Consultants, you will combine your technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.

You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

As a leader in prestige beauty with a culture that values the diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Key Tasks:
  • Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations
  • Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.
  • Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.
  • Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regards to skincare techniques.
  • Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.
  • Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards in regard to each and every customer.
  • Follow guidelines and direction; accept and implement suggestions/feedback given by store or Clinique Sales and Education Manager.
  • Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management
  • Be able to communicate efficiently with the brands and with store management & can work independently.

Qualifications

About You

  • Previous retail experience is preferred
  • Customer service or sales experience of min 2 years.
  • Ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview


Personal Attributes:
• Service oriented with a "can do attitude" and have a passion for the retail industry
• Friendly and a conversationalist who understands luxury skincare
• Past experience in retail, hospitality, or travel
• A good command of the English language and a second language would be advantageous


Job: Retail - Store
Primary Location: Asia Pacific-AU-NSW-Sydney
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 241510

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