Technical Product Manager
vor 3 Wochen
Requisition ID 972599 - Posted - WooliesX - NSW - Full-time - Finance & Administration
Founded within the Woolworths group, Wpay has unparalleled expertise in customer-led payment experiences for businesses across Australia and New Zealand. We’re ready to help businesses move beyond payments by transforming transactions into rich payment experiences.
With an unrivalled understanding of people and the way they pay, we simplify operations and innovative payment offerings. Keeping businesses safe from fraud, improving customer satisfaction, and enabling growth.
Wpay is Australia’s largest non-bank payments provider, processing >1.2Bn transactions and >$50bn in volumes, servicing >30m customers in-store and >19m customers online - every week You’ll be working with Australia’s largest retail operations - both online and in-store, along with pushing the innovation boundaries with marketplaces and the subscription and gig economy businesses.
About the role
The Technical Product Manager will be responsible for assisting with driving the delivery, backlog, and prioritisation of our In-store payments roadmap and working closely with the Senior Product Manager, Technical leads and external Partners to ensure alignment with the direction and product vision. The ideal candidate will possess a deep understanding of merchant payments, and a proven track record of delivering initiatives, and a passion for delivering exceptional customer experiences.
What you’ll do:
Support the Senior Product Manager Instore in concert with the technical teams and partners to enable the product outcomes
Working within the squads that deliver the product features to market
Support the develop of the product delivery roadmap, ensuring it is up date and prioritised and support Issue triage and resolution for both business and technical resolutions
Ensure the products meet customer, business, regulatory and compliance requirements
Lead the development and maintenance of Instore supporting processes & procedures and ensure these are kept up to date and communicated with the relevant teams
Manage cross-product dependencies with other Product Managers and teams across the Wpay and Woolworths Group ecosystem
Provide support to the Sales/BD teams to respond to product-related feedback and improvement requests
What you’ll bring:
5+ years of technical, business analysis and project delivery experience with Instore devices and considered a subject matter expert in your field
Deep understanding of card payments & Instore technology
Proven track record of supporting Product backlogs & feeding requirements into squads
Excellent business & technical analyst skills, with the ability to prioritise tasks, manage multiple projects simultaneously
Excellent process development and management skills
Desirable: knowledge of Agile methodology for product development, commercial acumen, understanding of cards scheme compliance and Android terminals & app management experience
What you’ll experience
A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au . #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.
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