Senior Project Engineer
vor 1 Monat
This client is looking to hire a senior project manager that has a strong MSP (Managed Service Provider) background in their most recent role opportunities, with experience in the networking/security side of project engineering being advantageous. The purpose of the Senior Project Engineer is to lead the Professional Services department in the following areas:
- Providing guidance to other team members throughout the business, not just in the Professional Services team.
- Where applicable, assist the sales team with scoping and quoting solutions for our clients.
- Delivering projects on time and under budget while providing regular updates to the client during delivery and delivering the highest quality solution possible for the client.
- Completing the highest quality documentation to assist with ongoing support.
- Providing feedback and voicing new ideas to improve any processes or systems.
What is expected of you:
- Initiate/engage the kick off meeting with the client to define deliverables, timelines, and requirements.
- Populate project management tool, identify any resources required and advise department management.
- Monitor individual project delivery success, including identifying, managing and promptly reporting issues, such as scope creep, delays or risks.
- Communicate with clients regularly in a variety of ways (e.g. phone, on-site, remote) depending on what is required and the client needs.
- Complete technical components of the project deployment, ensuring that standards are adhered to (e.g. building servers, deploying software, configuring equipment).
- Identify any training requirements regarding what has been implemented or is unique and report these to the Professional Services Manager.
- Deliver client end-user training and provide familiarization and explanation of the new environment (e.g. recorded Teams group sessions, one-on-one training, responding to questions and other training requirements).
- Track and record the project plan and budget, as appropriate (daily/weekly), to ensure that it is on time and within budget. Promptly report any variances to the Professional Services Manager.
- Complete project documentation.
- Complete time sheets.
Ideally, this role is required to be full-time, five days a week on-site; however, that can be negotiated depending on the project you are working on from time to time. If you are looking to take that next step up into a more senior opportunity or wanting to continually grow as a project engineer, apply now
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