Product Owner
Vor 7 Tagen
Product Management & Development (Information & Communication Technology)
Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.
Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500 brand with a worldwide footprint to accelerate our customers' full potential.
Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 3,000 schools across Australia.
About the roleAs a Product Owner for Sentral, you will be the voice of the customer and will play a pivotal role in advancing our latest product, StudentPayPlus.
StudentPayPlus, a Sentral product, is an online platform offering school uniform and supplies stores, as well as canteen meal ordering solutions. Launched in 2023, StudentPayPlus facilitates cashless transactions, benefiting parents, schools, and volunteers. Our solution integrates global expertise with local contributions, collaborating closely with our partners in the USA and Canada..
As a key member within a cross-functional development team your areas of focus will be:
- Managing the product backlog, defining user stories and working with the development team and key stakeholders to build the best solutions for customers;
- Understanding the problem and needs of the customers and stakeholders, and communicating this to the development teams both onshore and offshore;
- Breakdown problems and needs into Epics and user stories with clearly defined acceptance criteria;
- Validate solutions with customers throughout the development process;
- Train Customer Success and other internal stakeholders on changes to products;
- Write release notes for updates to customers;
- Work to continually enhance the product and feature set.
Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.
You are someone who thrives in a fast paced, dynamic environment with the ability to steer your team’s deliverables against key initiatives. Key to your success is your ability to bring others on the journey with strong communication and collaboration skills, and a demonstrated ability to inspire collaboration between the customer facing aspects of the business.
In addition to being both quality driven and customer focused, you will possess the following skills and attributes:
- Proven experience working as a Product Owner or Business Analyst within an agile environment, preferably scrum;
- Proven delivery across SaaS products for a software vendor;
- Inquisitive mindset to identify problems and craft solutions;
- Exceptional stakeholder management skills with the ability to build strong relationships both internally and externally;
- Strong organisational skills with a problem solving mindset.
Please note that you must have
- Full work rights in Australia
- Ability to obtain a Working with Children Check
- Ability to obtain an Australian Federal Police Check
We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.
We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.
Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.
We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.
We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.
Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.
We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.
We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.
Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.
Ready to apply?
If this role sounds right for you we invite you to Apply by using the APPLY button. Please note you will be redirected to a Global Payments careers page to submit your application.
We respectfully ask that no recruitment agencies contact us regarding this position.
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