Claims Officer

vor 4 Wochen

Adelaide, Österreich Arthur J. Gallagher & Co. (AJG) Vollzeit
Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1,600 staff.


How you'll make an impact

We have a great opportunity for a Claims Specialist focusing on Eligibility to join our team in Adelaide. In this role, you will be the first point of contact responsible for coordinating and obtaining information from key stakeholders to determine the acceptance or rejection of Worker’s Compensation claims in line with legislation. You’ll also be responsible for conducting investigations as necessary to ensure every decision made for new claims are of the highest quality and consideration for our customers.

At GB, we drive and deliver career progression. We offer dedicated learning and career pathways and provide ongoing training for a variety of roles. We invest in our people through succession planning and have a number of mentoring and training programs available.

On a day to day basis you will:

  • Working as part of the Eligibility team to make sustainable, appropriate and quality initial liability determinations for your portfolio of newly lodged Work Cover claims
  • Driving an effective investigatory process in order to make quality initial liability decision
  • Communicating updates and outcomes relating to decisions to both injured workers and employers
  • Providing a quality customer service experience for our internal and external customers
  • Accurately calculating all pre-injury average weekly earnings for injured workers
  • Communicating the initial decision rational to the Dispute Resolution Team to support the conciliation process
  • Working together with your Team Manager, Case Managers, Technical Managers and WorkSafe staff to determine liability and review of entitlement

About you

We’re looking for

  • Claims management experience within the workers compensation or broader insurance industry or experience in reviewing, determining or lodging insurance (ideal, but not essential)
  • Exceptional time management and organisational skills and the ability to prioritise your tasks
  • Excellent communication and interpersonal skills, and a team-player attitude
  • An aptitude for working within a dynamic, fast paced and challenging environment

Working with us:

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

Just a few of our benefits include:

  • Discounted Insurance
  • Dress for your day
  • Novated Leasing
  • Flexible & hybrid working

To apply:

If this role sounds like your new career– we want to connect Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.


Compensation and benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

#J-18808-Ljbffr

  • Impairment Benefits Claims Officer

    vor 3 Wochen

    Adelaide, Österreich Arthur J. Gallagher & Co. (AJG) Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Claims Consultant

    vor 1 Monat

    Adelaide, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in its Adelaide office:Claims ConsultantWhat can you expect?JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia.  We’ve developed a unique method to provide risk financing and management...

  • Claims Consultant

    vor 4 Wochen

    Adelaide, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in its Adelaide office:Claims ConsultantWhat can you expect?JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia.  We’ve developed a unique method to provide risk financing and management...

  • Claims Processing Consultant

    vor 3 Wochen

    Adelaide, Österreich Bupaoptical Vollzeit

    Permanent full-time opportunitiesHybrid role, based in our Adelaide CBD / working from home 3 days a weekComprehensive in office training plan and excellent employee benefits and developmentThe heart of the role:We are looking for Claims Processing Consultants to join our Claims team on a full-time permanent basis. You will be responsible for managing...

  • Claims Consultant

    vor 2 Wochen

    Adelaide, Österreich Crawford & Company Vollzeit

    Great entry-level insurance opportunityJoin a warm team with a great culture12 month fixed term full time opportunityAbout Our CultureAt Crawford, we value our people; as such, we hire for attitude and train for skill, and offer a supportive and positive work environment so our people are always developing their skills and expertise to thrive in their...

  • Leader - Claims

    vor 1 Monat

    Adelaide, Österreich Suncorp Group Limited Vollzeit

    Take the next step. Be part of something bigger at Suncorp.Sorry, we can't provide additional information about this job right now.Lead and deliver a coordinated approach to Personal Injury, Fraud & Intelligence and Recoveries Claims Procurement on all strategic projects including, but not limited to, new procurement initiatives, category management and...

  • Return to Work Officer

    vor 2 Wochen

    Adelaide, Österreich Arthur J. Gallagher & Co. (AJG) Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Eligibility Officer

    vor 2 Wochen

    Adelaide, Österreich Arthur J. Gallagher & Co. (AJG) Vollzeit

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Business Support Officer

    vor 3 Wochen

    Adelaide, Österreich RPS Group Vollzeit

    RPS has an exciting full-time opportunity available for a Business Support Officer (BSO) to provide high quality and timely administrative support to our Adelaide team. About the role The role is varied and busy, and you could expect to be regularly involved in: Coordinating and assisting with the preparation of fee proposals, tenders and other...

  • Technical Support Officer

    Vor 2 Tagen

    Adelaide, Österreich Shannons Pty Vollzeit

    Take the next step. Be part of something bigger at Suncorp. Suncorp Group is looking for a Technical Support Officer to join our Terri Scheer Team based in Adelaide on a full-time basis.  Are you a skilled technical support professional with a knack for problem-solving and a passion for delivering exceptional service? Terri Sheer Insurance is on the lookout...

  • Senior Payroll Officer

    Vor 5 Tagen

    Adelaide, Österreich ROBERT WALTERS AUSTRALIA Vollzeit

    Our client is seeking a dedicated Senior Payroll Officer to join their team. This role offers an exciting opportunity to be part of a dynamic organisation that values community involvement, commitment to service, and continuous improvement. The successful candidate will be responsible for the timely preparation and processing of fortnightly payroll in...

  • APS4 Administration Officer

    Vor 5 Tagen

    Adelaide, Österreich Comcare (Australian Government) Vollzeit

    APS4 Administration Officer - Vacancy Details – Aurion Position : Organisation Unit : Location : Tenure : Closing : Synopsis : An Ongoing Part-time opportunity is available for an APS4 Adminsitration Officer in Adelaide, in the Regional Operations SA/NT Team.Overview of the team and roleThe Regional Operations Team is the...

  • Assessing Manager

    vor 1 Monat

    Adelaide, Österreich Tasmania Vollzeit

    Assessing Manager – South Australia or Tasmania Lead a team of Home Claims Assessors Permanent role Hybrid work location - WFH, On Road with the team & Office (South Australia or Tasmania location) The Role: This role will lead approximately 10 Internal Home Claims Assessors who work virtually and on road across Tasmania & South Australia. You will be...

  • Assessing Manager

    vor 4 Wochen

    Adelaide, Österreich Tasmania Vollzeit

    Assessing Manager – South Australia or Tasmania Lead a team of Home Claims Assessors Permanent role Hybrid work location - WFH, On Road with the team & Office (South Australia or Tasmania location) The Role: This role will lead approximately 10 Internal Home Claims Assessors who work virtually and on road across Tasmania & South Australia. You will be...

  • Assessing Manager

    vor 1 Monat

    Adelaide, Österreich Suncorp Group Vollzeit

    Take the next step. Be part of something bigger at Suncorp.Assessing Manager - South Australia or TasmaniaAssessing Manager – South Australia or TasmaniaLead a team of Home Claims AssessorsPermanent roleHybrid work location - WFH, On Road with the team & Office (South Australia or Tasmania location)The Role:This role will lead approximately 10 Internal...

  • Assessing Manager

    vor 4 Wochen

    Adelaide, Österreich Suncorp Group Vollzeit

    Take the next step. Be part of something bigger at Suncorp.Assessing Manager - South Australia or TasmaniaAssessing Manager – South Australia or TasmaniaLead a team of Home Claims AssessorsPermanent roleHybrid work location - WFH, On Road with the team & Office (South Australia or Tasmania location)The Role:This role will lead approximately 10 Internal...

  • Credit Officer

    vor 1 Woche

    Adelaide, Österreich BOSS Plow Vollzeit

    Toro Australia is seeking a dynamic professional to join our Finance team. In this role, you will ensure optimal debtor levels, minimize bad debts, and play a crucial part in our ongoing profitability and success.If you're ready to make a significant impact and grow your career with a leading company, apply now to join our thriving team.What will you...

  • Office Manager

    vor 3 Wochen

    Adelaide, Österreich Altera Digital Health Inc. APAC Vollzeit

    We're a dynamic digital health company on a mission to revolutionize healthcare. We're seeking a highly organized and detail-oriented Office Manager to join our fast-paced team and ensure our office runs smoothly.What you'll do:Oversee daily office operations, including managing workflows, facilities, and supplies.Manage office budget and ensure efficient...

  • Credit Officer

    vor 1 Woche

    Adelaide, Österreich BOSS Plow Vollzeit

    Toro Australia is seeking a dynamic professional to join our Finance team. In this role, you will ensure optimal debtor levels, minimize bad debts, and play a crucial part in our ongoing profitability and success.If you're ready to make a significant impact and grow your career with a leading company, apply now to join our thriving team.What will you...

  • Medical Billing Officer Adelaide, South Australia 5000

    vor 2 Wochen

    Adelaide, Österreich AusHealth inc Vollzeit

    Adelaide, South Australia 5000, Australia • Full-timeDescriptionGreat opportunity to build your career within the Health Industry!Flexible working arrangements including the option of compressed work weeksSalary packaging Salary sacrifice (up to $15,900)Access to package meal and entertainment expenses via salary packagingAccess to WHEREFIT, a discounted...