Senior Enterprise Account Manager

Vor 6 Tagen


Brisbane City, Österreich Askable Pty Vollzeit

Hi

Hi. Thanks for being here.

This is a bit of a unique job ad. As you can see it's set to Brisbane but we're actually looking for someone who wants to move to London, UK and help build our Customer Growth function there. If you're looking for a gap year, this is not the role for you. We're looking for someone to help build strong foundations and see it through to success. This role means you'll spend a lot of time with our Enterprise customers and in order to really add value, it'll take more time than you'd think.

So a pretty epic opportunity. Especially if you love adventure and are ready for a new challenge. You'll be joining a team of around 8 amazing individuals over in the London office but first, you'll get to learn the ropes in the Brisbane office.

Bit about us:

Askable has been changing the game in research and insights since 2017. Born from the land down under (Brisbane, Australia), Askable has bootstrapped its way to a global expansion. We’ve gone from 0-40 people in the last few years and are now ready to launch into a new chapter. After a stellar few years of growth, especially in the UK, we're scaling up our team and looking for amazing people like you to join us and get us to the next level. Askable is ready to once and for all, knock out all other competitors in this space.

When you join Askable, it’s not just another job. You’ll have the chance to build something that really matters. Our platform was built by UX researchers, for UX researchers. Our customers' experience comes first, always. In order to be the best, our team needs to be at their best. We ensure this by making sure we’ve always got each other's backs and make sure we have fun on the way. Culture is vital to our success. So much so, we even wrote a book on our Askable culture. If you’d like to learn more before you continue, reach out to colleen@askable.com and we’ll get a copy out to you.

And on that note, if you control-F to the “Free and Focused” section, you’ll see how we treat freedom and flexibility at work. In order to achieve our version of it, we’re in the office full time. That's 5 days a week. Not because we need to see you to trust you etc, bums on seats yadda yadda but because we have a united goal and want to share hitting those milestones together. Like Arsenal (or any other great football team). They train together in person, play on the field together in person, and then when they’re not doing that, they are free and focused to do them. When we’re at work, we’re focused. Then when you're not, you're doing you. We love doing you so much that we have 1 Askable day a month where you get the whole day to yourself, paid annual leave just to do you.

Bonus content: If you’ve ever listened or read any books like the ones mentioned below or of a similar vein, then you’re our kind of human.

Diary of a CEO

Let My People Go Surfing

Becoming

The Art of Winning

Legacy

Build

Good to Great

The Challenger Sale

Sales Acceleration Formula

Shoe Dog

The Obstacle is the Way

What you’ll be doing

  • Get customers to adopt Askable+ and Automated Continuous Discovery: Create custom solutions tailored to unique client needs to maximise usage and value.
  • Revenue and Team Expansion: Drive revenue growth within your customer patch and increase the number of active teams, focusing on enhancing client engagement and participation.
  • Account Growth and Management: Grow Askable's top accounts by boosting spend and usage, while maintaining and strengthening client relationships through effective communication and support.
  • Lead Management: Spearheading the identification and qualification of leads, fostering opportunity development, and meticulously tracking progress to optimise sales strategies.
  • Sales Initiatives and Travel: Engage in proactive sales initiatives, including upselling and cross-selling Askable's product line, and conduct regular face-to-face client meetings, often to where they are. 
  • Active User and Team Growth in Key Brands: Focus on increasing the number of active users and teams within key brands, ensuring deep platform engagement and long-term commitment.
  • Performance Tracking and Usage Optimisation: Monitor key account performance, develop strategies to optimise account usage and spend, and ensure clients are on the right trajectory for growth.
  • Sales Forecasting: Collaborating with the Head of UK to predict and deliver accurate sales forecasts, contributing to strategic planning and target achievement.
  • Technology Proficiency: Effectively utilising key company systems, including Hubspot, LinkedIn Sales Navigator, and Keynote, to manage and grow business efficiently.

What you’ll bring

  • Collaboration is not a word we just walk about, we live and embody it at Askable. You need to be able to work in a team environment, take and give constructive feedback. And then, you need to be able to go and work independently to achieve and exceed assigned goals
  • Ability to learn and understand product solutions and features
  • Excellent verbal and written communication skills: able to engage/sustain clients and construct effective propositions/proposals and respond effectively to tenders
  • Energy, passion and your best dance moves* (* Not mandatory but we have songs triggered when deals close) 
  • Experience with sales frameworks in the past. Bonus if you’ve read and worked with The Challenger Sale and The Sales Acceleration Formula 
  • Initiative and problem solving. If you’re looking to work for a company that has a whole lotta red tap, 100-person admin team and filing cabinets full of guides and procedures, this will not be for you. 
  • Influence-without-authority (Bonus if you enjoy posting on Linkedin and building your own personal brand) 

Lots of words. To sum it all up in less words, if you can sell, be collaborative and not afraid to share your thoughts and feedback in an empathetic and constructive manner, then you’re more than halfway there. If you embody a “we-before-me” mindset and are always keen to learn, then you’re 95% there.

Important stuff:

  • We'll help relocate you (pretty epic opportunity)
  • 28 days holiday (including bank holidays)
  • Extra 15 days of paid annual leave (We call them Askable Days and we all take them on the same day so no one can bother you on that day)
  • Salary range of £45k-£69k
  • Opportunities to travel (Remember, our HQ is in Australia) 
  • If you've got a UK passport, then that's a huge bonus
#J-18808-Ljbffr

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