Duty Manager – Event Operations

Vor 3 Tagen

Townsville, Österreich Morris Group Vollzeit

Add expected salary to your profile for insights

Do you have a passion for the hospitality industry, experience leading a team and have a keen interest in Events Management? We are seeking a highly motivated and driven Duty Managers to join the leadership team within Events Operations on a permanent Part-time basis.

The Role

As a Food and Beverage Duty Manager, you will be responsible for overseeing the daily operations of our food and beverage functions in Events Operations, which includes The Townsville Entertainment Centre, The Pavilion, and the numerous other events rooms at The Ville. Your exceptional leadership skills, attention to detail for ensuring high-quality service, and passion for delivering outstanding guest experiences will be essential for success in this role.

About You

  • Previous experience in a supervisory role within the hospitality industry, including varying restaurant or bistro service periods, and strong leadership and team management skills with the ability to motivate and inspire staff to deliver exceptional service.
  • Strong knowledge of barista made coffee, cocktails, beer, and wines is highly advantageous.
  • Experience with Stock Management.
  • Current qualifications including Responsible Service of Alcohol, Responsible Management of Licensed Venue Certificate and Liquor Approved Manager Licence or willingness to obtain.
  • Demonstrated knowledge of food safety and hygiene practices.
  • Ability to adapt and work in a fast-paced environment and handle multiple tasks simultaneously.
  • Attention to detail and the ability to maintain high standards of cleanliness, safety, and organisation.
  • Proven problem-solving abilities and the ability to make sound decisions under pressure.
  • Excellent communication and interpersonal skills to interact effectively with premium guests, along with previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol.
  • Proficiency in computer systems and software applications related to food and beverage operations.
  • Professional presentation and exceptional communication skills.
  • Flexibility to work various shifts including weekends, nights, and public holidays.
  •  Work in the region’s premier destination for dining, events, and entertainment. 
  • Permanent Part-time position.
  • Idyllic location in tropical North Queensland.
  • Penalties apply on weekends, late nights, and public holidays. 
  • Uniforms supplied and laundered. 
  • Free car parking.
  • Employee Assistance Program.
  • Corporate discount on health insurance.
  • Paid Parental Leave .
  • Generous discounts across the Morris Group.
  • Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia. 

About Us 

The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations. 

Our parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Ardo, Orpheus Island Lodge, and Mt Mulligan Lodge, in addition to owning Morris Hospitality, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us. 

How to Apply 

Sounds like you? Apply now

Please note: Applicants must have eligible working rights in Australia.

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have in event management?

Do you hold a current Responsible Service of Alcohol (RSA) certificate?

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