Manager - Recovery Analytics

Requisition ID 3302 - Posted - Geelong - 1 Malop Street

• Geelong location (Hybrid working model – 3 days in the office)
   

Come and join an energised and positive workplace which makes a difference to all Victorians.

About the role

The Intelligence Management Function (IMF) is a centralised data and analytics division to support prevention-led and client-centric decision making throughout WorkSafe.

The Manager, Recovery Analytics role leads the Recovery Analytics team to provide an independent and transparent view of performance across all areas of claims management including Recovery, Return to Work (RTW), treatment, disputation and long tail claims management.

The role is also responsible for the calculation of the Agent’s service fee and incentive payments under the agent contract as well as monitoring agent performance. Further responsibilities include:
 

• Developing analytics capabilities in others, and leading a team of technical specialists to provide reporting, analytics and consultative services to non-technical executive stakeholders
• Forming an independent view of performance that is transparent & understood, including implications to the organisation as a whole, and includes early warning of emerging risks/opportunities
• Developing and maintaining senior stakeholder relationships and proactively partnering to determine needs, agree priorities and effectively allocate team resources
• Providing authoritative statistical and other advice and reports to business partners, stakeholders and senior management—bringing it to life in a way that influences stakeholders to drive change and achieve performance targets
• Managing the Recovery Analytics team effectively and efficiently including assisting with analytics scoping, problem solving, complex analytics, management of priorities & workflow, and stakeholder communication

You are an experienced leader who wants to make a difference. You have a depth and breadth of industry experience that enables authoritative leadership of a multidisciplined team of advanced analytics professionals. Your communication and organisational skills are advanced and you have the ability to lead senior stakeholder engagement activities. You have drive, motivation, and highly refined consulting skills with a consultative nature and approach to your stakeholders and wider team. You are passionate about mentoring and guiding junior individuals, with a proactive work ethic and problem solving ability. As the Manager, Recovery Analytics you will be able to hit the ground running and possess:

• Demonstrated experience developing analytics capabilities in others, and leading a team of technical specialists to provide reporting, analytics and consultative services to non-technical executive stakeholders
• Understanding of organisational strategy with expert knowledge in one or more specific domains of Health & Safety and/or Workers Compensation
• Ability to think strategically and distil from complex/disparate information the key analysis required to add the most value to the business
• Ability to manage a team, including establishing team objectives, scoping projects, prioritising and scheduling activities, assigning responsibilities, and monitoring delivery
• Experience leading business case development for analytics projects and gaining senior stakeholder agreement.
   

Qualifications:
 

• Tertiary qualification (e.g. Statistics, Business, Computer Science, Actuarial) viewed favourably
• Postgraduate studies viewed favourably

Working with Us
 

At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
 

We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders. 

What’s next?
 

Applications close 11:00pm Thursday 4th July 2024. Click the link to apply, and join us in making a difference to Victorian lives.
 

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and/or Medical Assessment) as part of the recruitment process.
 

Candidate screening may take place prior to the advertisement closing, so get your application in.
 

WorkSafe's Strategy has our core purpose front of mind – reducing workplace harm and improving outcomes for injured workers. We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.
 

We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury.
 

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.