Case Manager

Vor 7 Tagen


The Council of the Shire of Hornsby, Österreich Iaawg Vollzeit
  • Location: Hornsby, Northern Sydney region
  • Salary: $83K + Super + Salary Packaging
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us  and our purpose . 

Northern Sydney Youth Homelessness Services provides case management and advocacy support to young people (12-24 years old) who are experiencing homelessness or at a risk of being homeless.

This role will provide client centered support to explore housing options, address mental health/AOD concerns whilst ensuring clients are connected within the community for ongoing independence and stability.

Your key responsibilities will be to:

  • Respond to referrals to the service, and conduct thorough assessments to determine their eligibility and support needs and establish a case plan with the client and the other relevant stakeholders
  • Develop, implement and review individualised case plans for each client, addressing such issues as living skills, welfare needs, interpersonal skills, health, education, training, employment options, social skills, recreational needs and family relationships
  • Provide specialist advice and share knowledge of local networks and maintain positive internal and external stakeholder relationships
  • Develop quality relationships with a range of key stakeholders including Government and community organisations, Community Housing providers, allied health services and other professionals to allow for the effective provision of support and information to clients
  • Support in a range of program activities including the completion of internal and external reports, statistics, feedback summaries and yearly outcomes.

Requirements for Success

  • Relevant degree or diploma with at least 2 years’ experience working with young people
  • Demonstrated ability to provide specialised or complex therapeutic interventions and manage a caseload of complex Consumer.
  • Experience with clients dealing with issues including homelessness, poverty, abuse, mental health and the use and misuse of alcohol and other drugs, and knowledge of support services
  • Highly developed administrative skills along with well-developed written and oral communication
  • An understanding from combined lived experience and professional development about factors that support recovery and a proven ability to use this to positively support others on their recovery journey

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

To be considered for this opportunity, please click ‘Apply’ for this job. As a committed Circle Back Initiative employer, we will respond to your application.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.

About Us

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.

Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.

Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.

Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.

That’s why we stand together with Australians in need, until they can stand for themselves.

#J-18808-Ljbffr

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