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Customer Service Specialist x2
vor 1 Woche
With over 25 years of successful service delivery this organisation is leading the way and offers the opportunity to work in a supportive, fun, and progressive environment. With a global presence they partner with Australia’s most iconic and recognisable brands, they are fast growing, stable, and super successful.
The Role
As the first point of contact you’ll handle inbound calls, gathering, and documenting information taking end-to-end ownership of each call. You’ll be liaising with a range of stakeholders as you prioritise jobs, escalate urgent issues and provide ongoing feedback to all stakeholders, constructively dealing with issues whilst ensuring the highest level of customer service.
On Offer
Hybrid working model - 3 days in the office, 2 WFH
Renovated office with amazing amenities, free on-site parking, coffee shops and walking tracks on site
Purchased leave options
Generous carers leave
Referral bonus program
Discount hub
Friendly and collaborative teams
Scope for growth and development
About You
We’re looking for confident, friendly individuals with outstanding communication skills, who have a passion for providing a great customer experience. Ideally you will have ideally worked in a similar customer service role or be looking to transition from the medical, aged care or childcare industry.
If you’re looking to join a company that lead the way in what they do, with a role that will never have you watching the clock, we’d love to hear from you… please forward your resume asap #J-18808-Ljbffr
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