Senior Product Manager, Customer Programs
vor 3 Wochen
Job ID: 2656885 | Amazon Commercial Services Pty Ltd
Are you an owner and a builder looking to help grow the Australian Amazon business from an early stage? Are you passionate about working with business and technology teams to enhance the customer experience?
Amazon Australia is currently looking for a data-driven product manager to help us grow programs including Subscribe & Save and Everyday Essentials for Australian customers. Subscribe & Save is a program that enables customers to set-up auto-deliveries for Everyday Essentials such as toilet paper, nappies, pantry food and beverages, vitamins and pet food. Customers choose the frequency that they want their products delivered, and receive a 10% discount and free delivery.
As the Sr. Product Manager , you will lead programs holistically, ensuring to deliver a leading class experience for customers, and developing and delivering the roadmap for program growth. To achieve your goals, you will collaborate with local and global teams that cut across the organisation, including technology, vendor management, customer service, marketing, operations and finance.
___________________________________
Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidised private health insurance and paid parental leave options, amongst others.
Key job responsibilities
How you will make an impact:
• Be passionate about the customer experience and deliver innovative enhancements on their behalf.
• Build relationships with and influence global teams across both tech and non-tech.
• Be commercially savvy and have excellent business judgment.
• Develop, prioritise and execute a roadmap of initiatives to grow the program. Key areas include customer acquisition and retention, selection expansion, customer experience and operational excellence.
• Uncover best practice, including through Amazon’s global network, to deliver value for Australian customers.
• Possess strong project management skills and hold your program stakeholders accountable to high standards.
• Bring robust analytical skills, and a deep curiosity about how things work.
We are open to hiring candidates to work out of one of the following locations:
Sydney, NSW, AUS
- Bachelor's degree or equivalent
- 7+ years of product or program management, product marketing, business development or technology experience
- Experience working across functional teams and senior stakeholders
- Experience owning feature delivery and tradeoffs of a product
- Experience in a technology environment favourable, as well as background in product and/or program management.
- Working knowledge of SQL and/or databases.
- MBA, PhD or equivalent.
- Tenacity to develop ideas independently, balance business needs and customer expectations.
- Strong interpersonal skills and ability to build relationships with diverse local and global stakeholders.
- Exceptional written and verbal communication skills.
- Ability to use data to inform decisions; superior analytical skills including advanced Excel capability.
- Strong attention to detail and proven ability to manage multiple, competing priorities simultaneously.
- Ability to execute large projects from start to finish.
- Capacity to operate simultaneously and effectively in both tactical and strategic modes.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Posted: October 30, 2023 (Updated 2 days ago)
Posted: May 22, 2024 (Updated 2 days ago)
Posted: March 14, 2024 (Updated 3 days ago)
Posted: April 17, 2024 (Updated 4 days ago)
Posted: May 10, 2024 (Updated 5 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr-
Senior Product Manager, Customer Programs
vor 2 Wochen
Sydney, Österreich Amazon VollzeitSenior Product Manager, Customer ProgramsJob ID: 2656885 | Amazon Commercial Services Pty LtdAre you an owner and a builder looking to help grow the Australian Amazon business from an early stage? Are you passionate about working with business and technology teams to enhance the customer experience?Amazon Australia is currently looking for a data-driven...
-
Senior Program Manager, Customer Programs
vor 2 Wochen
Sydney, Österreich Amazon VollzeitSenior Program Manager, Customer ProgramsWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Customer Programs team at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical skills and a curiosity about how things work. You...
-
Senior Program Manager, Customer Programs
Vor 4 Tagen
Sydney, Österreich Amazon VollzeitSenior Program Manager, Customer ProgramsJob ID: 2595010 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Customer Programs team at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical...
-
Senior Program Manager, Customer Programs
vor 3 Wochen
Sydney, Österreich Amazon VollzeitSenior Program Manager, Customer ProgramsJob ID: 2595010 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Customer Programs team at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical...
-
Senior Program Manager, Customer Programs
vor 3 Wochen
Sydney, Österreich Amazon VollzeitSenior Program Manager, Customer ProgramsJob ID: 2595010 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Customer Programs team at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical...
-
Senior Program Manager, Customer Programs
vor 2 Wochen
Sydney, Österreich Amazon VollzeitSenior Program Manager, Customer ProgramsJob ID: 2595010 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Customer Programs team at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical...
-
Senior Programs Officer
vor 3 Wochen
Sydney, Österreich Programs Implementation VollzeitSenior Programs Officer Programs Implementation, NSW Aboriginal Land Council. Parramatta, Sydney NSW. Community Development (Community Services & Development). Full time. Aboriginal Identified position. Fulltime- ongoing position. Located within the boundary of Deerubbin LALC at Head Office, Parramatta, or proximity to a NSWALC Zone office. Salary Band – 6...
-
Senior Programs Officer
vor 3 Wochen
Sydney, Österreich Programs Implementation VollzeitSenior Programs Officer Programs Implementation, NSW Aboriginal Land Council. Parramatta, Sydney NSW. Community Development (Community Services & Development). Full time. Aboriginal Identified position. Fulltime- ongoing position. Located within the boundary of Deerubbin LALC at Head Office, Parramatta, or proximity to a NSWALC Zone office. Salary Band – 6...
-
Senior Product Manager
vor 1 Monat
Sydney, Österreich Lansonpartners VollzeitShape the Future of Home Ownership!This team are dedicated to building a brighter future for all Australians by making the dream of home ownership a reality. They manage the entire home loan process from start to finish, ensuring smooth distribution through both proprietary and third-party channels. Their mission is to deliver the best home loan experiences...
-
Senior Product Manager
vor 3 Wochen
Sydney, Österreich Lansonpartners VollzeitShape the Future of Home Ownership!This team are dedicated to building a brighter future for all Australians by making the dream of home ownership a reality. They manage the entire home loan process from start to finish, ensuring smooth distribution through both proprietary and third-party channels. Their mission is to deliver the best home loan experiences...
-
Senior Program Manager
Vor 7 Tagen
Sydney, Österreich Amazon VollzeitOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Join Hatch to apply Get matched to roles that fit your skills and values. Clear job descriptions that help...
-
Senior Product Manager
Vor 7 Tagen
Sydney, Österreich Amazon VollzeitJob ID: 2671434 | Amazon Support Services Pty LtdWe are seeking a driven, customer-obsessed and experienced Product Manager to oversee the Ring and Blink product portfolio in the Australia and New Zealand markets. In this role you will own go-to market and product marketing strategy and tactics, defining launch goals and metrics and working closely with...
-
Senior Product Manager
vor 1 Monat
Sydney, Österreich Onset Group VollzeitJob DescriptionA business critical hire for a scale-up whose overarching vision is to help everyone in Australia get more from their money.Although they’re already a household name, this Senior Product Manager will be instrumental in helping them to leverage new phases of product offerings and innovation, as they partner with sales in developing a...
-
Senior Technical Program Manager
vor 2 Wochen
Sydney, Österreich Microsoft VollzeitSenior Technical Program Manager - Compliance Security (Information & Communication Technology) Full time Subsidised health insurance + stock discounts The Azure Compliance team is seeking an enthusiastic and dedicated Senior Compliance Technical Program Manager to manage specific Azure’s compliance audit workstreams. The Senior TPM will lead and...
-
Senior Product Manager
vor 1 Monat
Council of the City of Sydney, Österreich Lanson Partners VollzeitProduct Management & Development (Information & Communication Technology) Shape the Future of Home Ownership!This team are dedicated to building a brighter future for all Australians by making the dream of home ownership a reality. They manage the entire home loan process from start to finish, ensuring smooth distribution through both proprietary and...
-
Sr. Product Manager Seller Fee, AU/SG 3P Program
Vor 7 Tagen
Sydney, Österreich Amazon VollzeitAmazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians.Amazon Australia 3P team is looking for innovative leader to help define and set economic conditions for the success of our sellers in Australia. To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly...
-
Senior Program Manager, Cost to Serve
vor 4 Wochen
Sydney, Österreich Amazon VollzeitJob ID: 2648598 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Programs team supporting Cost to Serve at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical skills and a curiosity...
-
Senior Program Manager, Cost to Serve
vor 3 Wochen
Sydney, Österreich Amazon VollzeitJob ID: 2648598 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Programs team supporting Cost to Serve at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical skills and a curiosity...
-
Senior Program Manager, Cost to Serve
vor 2 Wochen
Sydney, Österreich Amazon VollzeitJob ID: 2648598 | Amazon Commercial Services Pty LtdWe are looking for an analytical, customer-obsessed and innovative Senior Program Manager to join the Programs team supporting Cost to Serve at Amazon Australia.You will have a passion for operations and problem solving. You will be a natural self-starter, with superior analytical skills and a curiosity...
-
Senior Technical Program Manager
vor 2 Wochen
Sydney, Österreich Microsoft VollzeitSecurity (Information & Communication Technology) Full time Subsidised health insurance + stock discounts Do you want to be part of the team building and managing the safety and security of the Azure cloud platform for Microsoft? Are you passionate about cloud computing, large scale distributed systems and working on bleeding edge security and...
