Customer Care Specialist – Brisbane

vor 3 Wochen

Brisbane City, Österreich Abacus dx Vollzeit
  • Experienced Customer Care Specialist opportunity in the medical / healthcare industry working for Abacus dx and Big Green Surgical
  • Immediate start opportunity, fantastic work environment, and positive team culture
  • Suited to a fast learner who is customer-focused, with strong attention to detail and a positive attitude
  • Based on Brisbane’s southside at Cannon Hill, with on-site parking provided
ABOUT THE OPPORTUNITY

We are seeking an experienced Customer Care team member to join us based in Brisbane at our Australian head office. 

You are a great team player who can also work autonomously with excellent verbal and written communication skills who has previous experience in dealing with internal and external customers. Abacus dx and Big Green Surgical operate in a fast-paced environment, where you will have the opportunity to build strong relationships with our repeat customers.

The role encompasses a variety of tasks, including data entry, liaising with customers and other team members, and problem-solving. As our customers are in the medical field, attention to detail is of paramount importance in this role.

DUTIES & RESPONSIBILITIES
  • Entering and invoicing customer orders using ERP system
  • Responding to customer queries by phone and email
  • Liaising with the broader operations team, including purchasing and warehouse, to ensure customer needs are met
  • Logging customer orders and invoice-related issues and assisting in problem-solving and resolution
  • Promoting great Customer Experience in all communications
SKILLS & EXPERIENCE
  • Experience with ERP and CRMs like Salesforce and Power BI
  • Strong attention to detail
  • Excellent communication skills, both written and verbal
  • Friendly and professional phone manner
  • Good team player and a positive attitude
SKILLS & EXPERIENCE
  • Previous experience in the health care sector or science qualification 
  • Experience with ERP, Salesforce, and Power Bi
WE OFFER
  • Immediate start
  • Strong corporate culture through our Delivering Value Responsibly program, focusing on employee safety, engagement, inclusivity, and environmental impacts
  • Access to our Employee Assistance Program
  • Ongoing training and development
  • Great public transport options around the office
  • Office location close to cafes and other amenities and on-site parking available

Abacus dx is a leading distributor of medical diagnostic and life science products. Our success is attributed to our dedication in sourcing high-quality, specialist products and by providing the highest levels of sales, marketing, and technical support. We pride ourselves on our values: Engage, Empower, Enhance, Excel. 

Big Green Surgical is a provider of specialised healthcare solutions across various surgical specialties throughout Australia and New Zealand. We represent 20 international suppliers of innovative products, supported by a caring and trusted team of industry professionals.

When applying please ensure you attach a detailed resume and tailored cover letter specifically addressing why you believe you are suitable for the role through the Seek website .

#J-18808-Ljbffr

  • Customer Care Specialist

    vor 1 Monat

    Brisbane City, Österreich Abacus dx Vollzeit

    Experienced Customer Care Specialist opportunity in the medical / healthcare industry working for Abacus dx and Big Green SurgicalImmediate start opportunity, fantastic work environment, and positive team cultureSuited to a fast learner who is customer-focused, with strong attention to detail and a positive attitudeBased on Brisbane’s southside at Cannon...

  • Customer Care Specialist

    vor 1 Monat

    Brisbane City, Österreich eFinancialCareers Ltd. Vollzeit

    Customer Care Specialist - Inbound Global Payments, Inc. Brisbane, Australia Customer Care Specialist - Inbound Global Payments, Inc. Brisbane, Australia Posted 2 days ago Permanent Competitive Customer Care Specialist - Inbound Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers...

  • Relief Customer Support Manager

    vor 4 Wochen

    Brisbane City, Österreich Opal Aged Care Vollzeit

    View your application, progress or update your details Administration Officer, Customer Support Manager FULLTIME Relief Customer Support Manager - Brisbane/Sunshine Coast CBD & Inner Suburbs QLD 27 May 2024 Apply now At Opal HealthCare, we know that companies don’t succeed, people do.We work to provide opportunities for a rewarding and meaningful...

  • Relief Customer Support Manager

    vor 3 Wochen

    Brisbane City, Österreich Opal Aged Care Vollzeit

    View your application, progress or update your details Administration Officer, Customer Support Manager FULLTIME Relief Customer Support Manager - Brisbane/Sunshine Coast CBD & Inner Suburbs QLD 27 May 2024 Apply now At Opal HealthCare, we know that companies don’t succeed, people do.We work to provide opportunities for a rewarding and meaningful...

  • Relief Customer Support Manager

    vor 3 Stunden

    Brisbane, Österreich Opal Aged Care Vollzeit

    View your application, progress or update your detailsAdministration Officer, Customer Support ManagerFULLTIMERelief Customer Support Manager - Brisbane/Sunshine CoastCBD & Inner Suburbs QLD27 May 2024Apply nowAt Opal HealthCare, we know that companies don’t succeed, people do.We work to provide opportunities for a rewarding and meaningful career, and we...

  • GUCCI In Store Product Care Specialist

    vor 4 Wochen

    Brisbane City, Österreich Kering SA Vollzeit

    GUCCI In Store Product Care Specialist page is loaded GUCCI In Store Product Care Specialist Apply locations Brisbane time type Full time posted on Posted 30+ Days Ago job requisition id R117783 SummaryAbout usIf you are a Dream-maker, this is the place for you.Together, we’ll create the real fabric of Gucci.A community...

  • GUCCI In Store Product Care Specialist

    vor 2 Wochen

    Brisbane City, Österreich Kering SA Vollzeit

    GUCCI In Store Product Care Specialist page is loaded GUCCI In Store Product Care Specialist Apply locations Brisbane time type Full time posted on Posted 30+ Days Ago job requisition id R117783 SummaryAbout usIf you are a Dream-maker, this is the place for you.Together, we’ll create the real fabric of Gucci.A community...

  • Customer Care Coordinator | Brisbane

    vor 1 Monat

    Brisbane City, Österreich WSAudiology Vollzeit

    Annual salary plus clinic-based financialincentives. Purpose-led customer care. Career development opportunitieswithin a global organisation At Bloom Hearing Specialists, we operate a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting...

  • Customer Care Coordinator | Brisbane

    vor 3 Wochen

    Brisbane City, Österreich WSAudiology Vollzeit

    Annual salary plus clinic-based financialincentives. Purpose-led customer care. Career development opportunitieswithin a global organisation At Bloom Hearing Specialists, we operate a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting...

  • Customer Care Advisor

    vor 2 Wochen

    Brisbane City, Österreich Pillow Talk Australia Vollzeit

    Location: Brisbane Western Suburbs & Ipswich Job Category: Customer Care Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even...

  • Facility Manager

    vor 1 Monat

    Brisbane City, Österreich Project Recruit Vollzeit

    Facility Manager - Aged Care - West Brisbane Nursing - Aged Care (Healthcare & Medical) Facility Manager - Aged Care - West BrisbaneThe role of Facility Manager carries responsibility for the oversight of the day-to-day operations and the provision of care services across the Aged Care facility.We are looking for an experienced Aged Care Manager who can...

  • Facility Manager

    vor 3 Wochen

    Brisbane City, Österreich Project Recruit Vollzeit

    Facility Manager - Aged Care - West Brisbane Nursing - Aged Care (Healthcare & Medical) Facility Manager - Aged Care - West BrisbaneThe role of Facility Manager carries responsibility for the oversight of the day-to-day operations and the provision of care services across the Aged Care facility.We are looking for an experienced Aged Care Manager who can...

  • Customer Care Agent

    vor 1 Monat

    Brisbane City, Österreich Sime Darby group Vollzeit

    locations Australia | SEQ | Brisbane - 1123 Beaudesert Rd time type Full time posted on Posted Yesterday job requisition id JR110101 Company :Hastings Deering (Australia) Ltd Company :Hastings Deering (Australia) LtdAbout the RoleWe are seeking customer-focused individual with call centre experience to join our customer care team as a...

  • Customer Care Agent

    vor 3 Wochen

    Brisbane City, Österreich Sime Darby group Vollzeit

    locations Australia | SEQ | Brisbane - 1123 Beaudesert Rd time type Full time posted on Posted Yesterday job requisition id JR110101 Company :Hastings Deering (Australia) Ltd Company :Hastings Deering (Australia) LtdAbout the RoleWe are seeking customer-focused individual with call centre experience to join our customer care team as a...

  • GUCCI In Store Product Care Specialist

    vor 3 Stunden

    Brisbane, Österreich GUCCI AUSTRALIA PTY LTD Vollzeit

    GUCCI In Store Product Care Specialist page is loadedGUCCI In Store Product Care SpecialistApplylocationsBrisbanetime typeFull timeposted onPosted 30+ Days Agojob requisition idR117783SummaryAbout usIf you are a Dream-maker, this is the place for you.Together, we’ll create the real fabric of Gucci.A community of people united by the same passion: breaking...

  • Customer Solutions Specialist

    vor 4 Wochen

    Brisbane City, Österreich Concentrix Vollzeit

    Apply Now Job Title:Customer Solutions SpecialistJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. We are...

  • Customer Care Executive

    vor 1 Monat

    Brisbane City, Österreich Rentokil Pest Control South Africa Vollzeit

    We are looking for a Customer Care Executive to join our team in Brisbane on a full-time permanent basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence. The core...

  • Customer Care Executive

    vor 3 Wochen

    Brisbane City, Österreich Rentokil Pest Control South Africa Vollzeit

    We are looking for a Customer Care Executive to join our team in Brisbane on a full-time permanent basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence. The core...

  • Customer Support Specialist

    Vor 5 Tagen

    Brisbane City, Österreich Tanda Vollzeit

    The RoleTanda is seeking a support specialist to join our Brisbane Headquarters and help grow our clients. You'll be part of an experienced team managing customer inquiries via chat, email, and phone, reporting to our Head of Customer Success, Ryan Johnston.As a support specialist, you'll gain unique insights into the Tanda customer journey and how our...

  • Palliative Care Senior Specialist

    vor 1 Tag

    Brisbane City, Österreich Mater Health Services Vollzeit

    Apply now Job no: 500911 Work type: Permanent Location: South Brisbane Categories: Medical Officers About this roleMater has a fantastic opportunity for a permanent part-time Senior Medical Officer in Palliative Medicine to provide medical care and specialist clinical services to the Mater Palliative and Supportive Care Department. Mater Hospital...