Senior Technical Account Manager

vor 1 Monat

Melbourne, Österreich First Focus Vollzeit

First Focus is Australia'sbestmid-market Managed Service Provider, bar none (check it out We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We aregrowingfast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing towinnew clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamicculture, clearvisionand strongleadership. We only hire the best people and are a looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Technical Account Manager in Victoria. Why would such a senior and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

  • No non-technical sales/account management people Work with people who actually get tech, from L1 to CEO.
  • We understand the value you deliver, and we will give you the support to get the job done
  • We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to provide an exceptional experience for your clients.
  • We find and retain the best. Best Service Desk, best Project Engineers, best team

Role

TAMs at First Focus combine their deeptechnicalskills and experience in IT systems administration with a desire to provide genuine customer service and deliver pre-salesconsulting. It's a perfect role for anyone looking for variety, challenges and career progression as you'll be taking responsibility for the solutions First Focus is delivering to multiple end customers.

Our Technical Account managers work together with our service desk, field techs and engineering teams so there's no shortage of technical backing when you need it.

This role wouldperfectly suitsomeone who is currently an experienced Technical Account Manager (obviously), but also a senior Project Management professional with an MSP looking for their next step, an experienced pre-sales professional with a handle on the commercials or even a strong Engineer who loves the people/customer service side of their role.

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 500 seats) and possesstechnicaland business competence across areas within the IT infrastructure domain.

If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things arenon-negotiables:

You must have history and demonstrable competence delivering outstanding support and advice within anotherMSP, MSSP, integrator or other service providingIT business You must be able to demonstrate successmanaging the relationshipwith small to mid scale clients across a range of industries and market verticals Yourvaluesmust resonate with ours. Our values can be found on the First Focus website on the About Us page You must have a driving passion for helping people understand and use technology within their business that leads you to anticipate and pre-empt customer needs.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

  • Competitive package, 100% salary, 0% commission
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
  • ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
  • Staff are encouraged to take advantage of our weekly internal training sessions and library
  • Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
  • We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)
  • Regular social events and a great team culture

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

#J-18808-Ljbffr

  • Senior Account Manager

    vor 3 Wochen

    Melbourne, Österreich Aztrum Vollzeit

    Senior Account ManagerSalary : Up to 45,000 + OTEWe have a new opportunity for an experienced Senior Account Manager to join a reputable MSP who specialise in hardware, and managed services, working with SMBs. As part of their expansion plans, they require a Senior Account Manager to focus on developing and maintaining relations with new & exiting...

  • Senior Account Manager

    vor 3 Wochen

    City of Melbourne, Österreich Aztrum Vollzeit

    Senior Account ManagerSalary: Up to 45,000 + OTEWe have a new opportunity for an experienced Senior Account Manager to join a reputable MSP who specialise in hardware, and managed services, working with SMBs. As part of their expansion plans, they require a Senior Account Manager to focus on developing and maintaining relations with new & exiting accounts....

  • Technical Account Manager, ES

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...

  • Technical Account Manager, APAC

    vor 3 Wochen

    Melbourne, Österreich Square Inc. Vollzeit

    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...

  • Technical Account Manager, APAC

    vor 4 Wochen

    Melbourne, Österreich Square Inc. Vollzeit

    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...

  • Technical Account Manager, APAC

    vor 1 Monat

    Melbourne, Österreich Afterpay Vollzeit

    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...

  • Technical Account Manager, APAC

    vor 3 Wochen

    Melbourne, Österreich Square Inc. Vollzeit

    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...

  • Technical Account Manager, ES

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...

  • Technical Account Manager, ES

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...

  • Technical Account Manager, ES

    vor 3 Wochen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...

  • Technical Account Manager

    vor 1 Monat

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager - ISV, ES - ANZJob ID: 2646401 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work...

  • Technical Account Manager, ES

    Vor 7 Tagen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...

  • Technical Account Manager, ES

    Vor 7 Tagen

    Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...

  • Senior Account Manager

    vor 4 Wochen

    Melbourne, Österreich Creative Recruiters Vollzeit

    Calling All Superstar FMCG Senior Account Managers!Are you ready to take the helm at a renowned multi-award-winning branding agency? We're on the hunt for an exceptional Senior Account Manager to join our clients highly regarded team reporting directly to the General Manager.The role:Exciting Challenges : Dive into the world of FMCG, handling a primarily...

  • Senior Account Manager

    vor 1 Monat

    Melbourne, Österreich Creative Recruiters Vollzeit

    Calling All Superstar FMCG Senior Account Managers! Are you ready to take the helm at a renowned multi-award-winning branding agency? We're on the hunt for an exceptional Senior Account Manager to join our clients highly regarded team reporting directly to the General Manager.The role: Exciting Challenges: Dive into the world of FMCG, handling a primarily...

  • Senior Account Manager: Sportswear/Uniforms

    vor 2 Monaten

    Melbourne, Österreich Threadhunters Vollzeit

    Senior Account Manager: Sportswear/UniformsSenior Account Manager: Sportswear/Uniforms Full time Melbourne, VIC Experience 4 Years Qualifications Diploma Job DescriptionFully Australian-owned, our client has been a leading supplier of sportswear/uniforms for decades. Over many years their philosophy on quality has never changed. They pride...

  • Senior Account Manager: Sportswear/Uniforms

    vor 3 Wochen

    Melbourne, Österreich Threadhunters Vollzeit

    Senior Account Manager: Sportswear/UniformsSenior Account Manager: Sportswear/Uniforms Full time Melbourne, VIC Experience 4 Years Qualifications Diploma Job DescriptionFully Australian-owned, our client has been a leading supplier of sportswear/uniforms for decades. Over many years their philosophy on quality has never changed. They pride...

  • Senior Account Manager, Isv

    vor 3 Wochen

    Melbourne, Österreich JAM Software GmbH Vollzeit

    Senior Account Manager, Isv (Software / Saas) Amazon Web Services Australia Pty Ltd - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public...

  • Senior Account Manager, Isv

    vor 3 Wochen

    Melbourne, Österreich JAM Software GmbH Vollzeit

    Senior Account Manager, Isv (Software / Saas) Amazon Web Services Australia Pty Ltd - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public...

  • Senior Account Manager/BDM

    Vor 3 Tagen

    Melbourne, Österreich APAC FM Recruitment Vollzeit

    Account & Relationship Management (Sales)Senior Account Manager/BDM | Step in to GM roleBMS ControlsMelbourneSalary packages in excess of $150k+ SuperDue to sustained growth & an internal promotion,APAC FMhave been engaged to source aGeneral Manager (BMS Controls)for their multi-disciplined client - This role will provide operational leadership & excellence...