Sr. Program Manager, Carshare Claims

vor 2 Wochen

Sydney, Österreich Uber Vollzeit

At Uber Carshare, we are pioneering in revolutionizing the way the world thinks about car ownership. Our dynamic team collaborates to build a system where cars are shared rather than owned, contributing to economic savings, reduced environmental impact, and innovative urban mobility. With more than 10,000 cars currently shared and over 1.1 million trips made, our mission aligns with Uber’s broader strategy to reshape global mobility.

About the Team

You will join a vibrant team that operates within the larger Uber mobility ecosystem, integrating efforts across various departments like technology, operations, and customer service to enhance the carsharing experience. You will play a critical role in transferring business operations for carshare and report directly to the Sr. Manager of Claims for Uber Carshare.

The Impact You'll Have

  • Strategic Leadership: Craft and execute strategies that align with our long-term goals focusing on innovative claims management.
  • Project Management: Manage multiple projects with precision, ensuring all are delivered on time, within scope, and on budget.
  • Hands-On Operational Management: Direct involvement in the detailed aspects of our operations to refine processes and address critical operational nuances.
  • Stakeholder Engagement: Effectively communicate and manage expectations across executive levels, ensuring alignment and driving strategic partnerships internally and externally.
  • Innovation and Problem Solving: Lead efforts to integrate cutting-edge technologies and methodologies to enhance the claims process.
  • Global Policy Leadership: Set standards for international claims management, ensuring operational excellence worldwide.

The Experience You'll Bring

  • Experience: 5+ years in the insurance (or tangential) industry
  • Skills: Proven project management skills, proficiency in data analytics tools (SQL, Tableau), and strong capabilities in stakeholder management.
  • Education: Professional certifications such as PMP, CPCU, ANZIIF are highly regarded.
  • Attributes: A proactive, results-driven individual who thrives in a fast-paced environment and can navigate complex challenges efficiently.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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