Service Manager
Vor 4 Tagen
Add expected salary to your profile for insights
Join Aveling Homes – One of Western Australia's Leading Home Builders
Are you an experienced professional in the residential building industry looking to advance your career? Aveling Homes is seeking a dedicated Service Manager to join our dynamic team.
About Us:
Aveling Homes is a leading residential home builder in the Perth metro area, specializing in the construction of single and double-storey homes for first, second, and third home buyers. With a commitment to quality and customer satisfaction, we pride ourselves on delivering exceptional homes that meet the unique needs of our clients. Join our team of professionals and contribute to our mission of providing outstanding after-service care to our clients.
About the Role:
As the Service Manager, you will play a crucial role in ensuring our clients receive top-notch service and support after their home is completed. Your responsibilities will include:
- Technical Support: Provide technical support and advice to the Service and Construction Departments to ensure client-related matters are handled professionally and promptly.
- Supplier Coordination: Liaise with suppliers to ensure that service works are completed within agreed timeframes.
- Cost Analysis: Review monthly service costs to recognize trends in product, supplier, and Site Managers' performance.
- Inspections: Carry out 12-month inspections, attend and rectify issues, and conduct ad hoc inspections related to workmanship and structural failure.
- Contractor Monitoring: Monitor the performance of maintenance contractors to ensure correct work methods are utilized and carried out proficiently.
- Project Management: Program major works to ensure timely completion, minimizing the impact on clients.
- Recruitment: Develop recruitment and retention strategies for subcontractors.
About You:
To be successful in this role, you will need:
- Qualifications: Diploma in Building and Construction or working towards Builders Registration.
- Experience: 5 years of previous Site Management or Service Maintenance Management experience in a residential building company, preferably project homes. A trades background is highly desirable.
- Skills: Strong focus on Client Services, with genuine warmth and empathy towards all stakeholders (clients, internal staff, and subcontractors).
Sound understanding of construction methods, products, and contract practices. Solutions-oriented with the ability to offer support and advice on construction matters. Demonstrated leadership qualities with strong influencing and negotiating skills.
What We Offer:
A competitive salary reflective of the skills and responsibilities required for this role.
A fully maintained company vehicle, Surface Pro, and mobile phone.
Professional support from our senior-level Construction Department.
Apply Now:
If you meet the outlined criteria, have the right to work in Australia, and are ready to take on this exciting challenge, apply today via the function on the screen.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
How many years' experience do you have as a maintenance manager?
How many years of people management experience do you have?
Do you have professional carpentry experience?
Aveling Homes is an award winning home builder dedicated to providing exceptional value on a stunning range of display homes and house and land packages. Whether you are buying your first home or investing in a property, we work closely with you from initial consultation to final construction.
Aveling Homes was initially created as a partnership between Michael Aveling and Zorzi Builders. Michael has spent over 20 years building homes for first and second home buyers throughout Perth. Aveling Homes was then created to ensure customers get the best possible value for their money.
Award Winning Designs
Our designs are second to none. Whether you are looking for a simple or elegant style, we have over 150 floor plans to choose from. Each of our designs have gorgeous living areas and luxurious features at great value. This means you can expect quality and affordability when you build with us.
Aveling Homes is the proud recipient of the HIA Display Home of the Year award which is a reflection of our commitment to delivering exceptional home designs without any compromises on quality. We never take any shortcuts and this is evident when you view our floor plans.
We are also members of the Housing Industry Association and Master Builders Association, organisations dedicated to safe and quality building standards. All of our homes are constructed to meet strict building requirements and are designed to meet the growing demands of any family.
Source: This is an extract from the company’s own website.
Aveling Homes is an award winning home builder dedicated to providing exceptional value on a stunning range of display homes and house and land packages. Whether you are buying your first home or investing in a property, we work closely with you from initial consultation to final construction.
Aveling Homes was initially created as a partnership between Michael Aveling and Zorzi Builders. Michael has spent over 20 years building homes for first and second home buyers throughout Perth. Aveling Homes was then created to ensure customers get the best possible value for their money.
Award Winning Designs
Our designs are second to none. Whether you are looking for a simple or elegant style, we have over 150 floor plans to choose from. Each of our designs have gorgeous living areas and luxurious features at great value. This means you can expect quality and affordability when you build with us.
Aveling Homes is the proud recipient of the HIA Display Home of the Year award which is a reflection of our commitment to delivering exceptional home designs without any compromises on quality. We never take any shortcuts and this is evident when you view our floor plans.
We are also members of the Housing Industry Association and Master Builders Association, organisations dedicated to safe and quality building standards. All of our homes are constructed to meet strict building requirements and are designed to meet the growing demands of any family.
Source: This is an extract from the company’s own website.
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