Aktuelle Jobs im Zusammenhang mit Principal Product Success Architect - Sydney - ServiceNow, Inc.

  • Principal Solution Architect

    vor 3 Wochen

    Sydney, Österreich Adobe Vollzeit

    This is a Principal Solution Architect role with one of the leading companies in AU right now 🔥 -- Adobe -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Adobe 🧐🧐**Our Company** Changing the world through digital experiences is what Adobe’s all about. We...

  • Principal Solution Architect

    vor 1 Monat

    Sydney, Österreich Adobe Vollzeit

    JOB LEVELP50EMPLOYEE ROLEIndividual ContributorCreativity for AllAdobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of...

  • Principal Product Manager

    Vor 3 Tagen

    Sydney, Österreich Morse Micro Vollzeit

    This is a Principal Product Manager role with one of the leading companies in AU right now 🔥 -- Morse Micro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Morse Micro 🧐🧐**Position Overview:** As Principal Product Manager at Morse Micro, you will be...

  • Principal Product Manager

    Vor 3 Tagen

    Sydney, Österreich SafetyCulture Vollzeit

    This is a Principal Product Manager role with one of the leading companies in AU right now 🔥 -- SafetyCulture -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at SafetyCulture 🧐🧐SafetyCulture is a customer and product-led SAAS company, our mission is to help...

  • Principal Sales Engineer

    Vor 3 Tagen

    Sydney, Österreich Datadog Vollzeit

    This is a Principal Sales Engineer role with one of the leading companies in AU right now 🔥 -- Datadog -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Datadog 🧐🧐Datadog is looking for a dynamic and experienced Principal Sales Engineer to join our growing...

  • MuleSoft Architect

    vor 3 Wochen

    Sydney, Österreich Cognizant Vollzeit

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will...

  • Principal Engineer

    vor 3 Wochen

    Sydney, Österreich Westpac Vollzeit

    This is a Principal Engineer (Identity Management) role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐JOB DESCRIPTION An exciting opportunity is available for a Principal Engineer...

  • Principal Engineer

    vor 3 Wochen

    Sydney, Österreich Westpac Vollzeit

    This is a Principal Engineer (Identity Management) role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐## Job Description An exciting opportunity is available for a Principal Engineer...

  • Senior Principal Enterprise Architect

    vor 3 Monaten

    Sydney, Österreich NTT Vollzeit

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThis is a...

  • Security Architect

    vor 3 Wochen

    Sydney, Österreich Xero Vollzeit

    This is a Security Architect role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping...

  • Solutions Architect

    vor 3 Wochen

    Sydney, Österreich Databricks Vollzeit

    This is a Solutions Architect role with one of the leading companies in AU right now 🔥 -- Databricks -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Databricks 🧐🧐P-1315 As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide...

  • Principal Engineer

    vor 3 Wochen

    Sydney, Österreich Westpac Vollzeit

    This is a Principal Engineer (Identity Management) role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐**Your key responsibilities include:** - Develop, maintain, and communicate...

  • Director, Customer Success, APAC

    Vor 3 Tagen

    Sydney, Österreich Deputy Vollzeit

    This is a Director, Customer Success, APAC role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐**The Role** The Director of Customer Success is responsible for driving customer...

  • Customer Success Manager

    vor 2 Wochen

    Sydney, Österreich SevenRooms Vollzeit

    This is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- SevenRooms -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at SevenRooms 🧐🧐**The Team & Role ** We are looking for a Customer Success Manager to help secure the...

  • Client Success Account Manager

    vor 3 Wochen

    Sydney, Österreich ISS Market Intelligence Vollzeit

    This is a Client Success Account Manager role with one of the leading companies in AU right now 🔥 -- ISS Market Intelligence -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at ISS Market Intelligence 🧐🧐**Overview** The role of a Client Success Account Manager is...

  • Senior Solution Architect

    vor 3 Wochen

    Sydney, Österreich NICE Vollzeit

    This is a Senior Solution Architect role with one of the leading companies in AU right now 🔥 -- NICE -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NICE 🧐🧐**So, what’s the role all about?** The Solutions Architect is a highly skilled, professional and...

  • Senior Solutions Architect

    vor 3 Wochen

    Sydney, Österreich Deputy Vollzeit

    This is a Senior Solutions Architect role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged,...

  • Customer Success Manager

    Vor 3 Tagen

    Sydney, Österreich Karbon Vollzeit

    This is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Karbon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Karbon 🧐🧐**About Karbon** Karbon is the global leader in practice management software for growth-minded...

  • Enterprise Solution Architect

    vor 3 Wochen

    North Sydney, Österreich Fiserv Vollzeit

    Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...

  • Data Architect

    vor 3 Monaten

    North Sydney, Österreich Advertising Industry Careers Vollzeit

    Nine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital.Nine’s assets include the 9Network, major...

Principal Product Success Architect

vor 4 Monaten

Sydney, Österreich ServiceNow, Inc. Vollzeit

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The role of the Principal Technical Consultant – Impact is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value. The role will be part of a new team we are building in Sydney, Australia.

As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased by delivering our technical accelerators.

You will act as the ServiceNow subject matter expert and bring ServiceNow best practices, innovations, and capabilities to help customers achieve their goals. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

The ideal candidate is someone with significant experience in ServiceNow development and who wants to help our client base with their digital transformation capabilities.

  • Present and deliver one or more offerings from our portfolio of technical accelerators to complex, large enterprise customers remotely.
  • Prepare all client-facing and internal deliverables that are technology-related.
  • Identify and drive process improvement opportunities, guide best practices development, and mentor/guide junior team members.
  • Guide development of new offerings for our technical accelerator portfolio.
  • Engage with customers’ requests in Impact including scoping the level of effort, fulfilling business requirements, and resolving customer escalations.
  • Demonstrate the product, both standard and tailored to customer needs.
  • Responsible for understanding business and technical problems addressed by the Customer Success Program evolving products and business needs (security, upgrades, etc.).
  • Develop and maintain strong working relationships with other teams (internal & external stakeholders)
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
  • Provides thought leadership, leads changes and team leadership by mentoring/coaching team members (IC1 – IC4).
  • Mentor resources and peer review development work.
Qualifications
  • Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.
  • Knowledge of technical components such as LDAP, SAML/SSO, and integrations that make use of these technologies.
  • Ideally experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products.
  • Experience working with Agile methodologies.
  • Deep knowledge and expertise in key areas of the ServiceNow platform.
  • Deeper understanding of the value of the accelerator and how it ties to customer’s business objectives
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.
  • Excellent interpersonal skills, customer-centric attitude, and experience working with cross-functional teams and multi-level stakeholders.
  • Has ServiceNow certifications and is prepared to study for, obtain, and maintain more.
  • Committed to wowing customers, ensuring that actions contribute towards measurable value for the customer, and generating customer success stories.
  • Loves to win as a team and work efficiently in a collaborative environment.
  • A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging.
  • Have a hungry and humble mindset, and proactively seek help when challenges arise.
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

#J-18808-Ljbffr