Bell Captain | The Star Brisbane

vor 4 Wochen

Brisbane City, Österreich The Star Ent Group Vollzeit

Apply now Job no: 528986
Work type: Permanent Full Time
Location: Gold Coast, Queensland, Brisbane
Categories: Concierge / Valet /Porters, Management

Join our team as the Bell Captain at The Star Brisbane.

Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre to the river city.

The Bell Captain, who reports to the Concierge, plays a pivotal role in guaranteeing guest satisfaction. You are the initial point of contact for arrivals and oversee the smooth handling of guest luggage and vehicle arrivals and departures within the hotel. Your primary responsibilities include enhancing customer service whilst boosting the performance of your team members to create an elevated guest experience.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for hotels in Brisbane

A few of your responsibilities

  • Lead the Hotel Porter and Doorman to ensure that the team's daily operations foster positive guest relations and create a welcoming environment
  • Co-ordinate the arrival and departure of guests with the delivery and collection of their luggage
  • Provided accurate information on services and facilities available within the property as well as informing our guests with what’s happening in and around Brisbane
  • Foster a positive working relationships across all departments at The Star Brisbane
  • Assist the Chief Concierge in rostering, training and communications

What we will be looking for

  • Strong organisation and time management skills
  • Experience as a Bell Captain or similar position within a five-star property desirable
  • QLD Drivers licence with a clean driving record required 
  • Ability to work in a team environment
  • Excellent verbal and written communication skills 

About you

You will be an experienced hotel professional with prior porter experience who is proficient in Opera PMS. You should be deeply passionate about delivering exceptional guest experiences and possess a proven track record of leading and developing successful teams. Your approach should be collaborative and welcoming, and you should recognise the significance of instilling this culture within the team

As we move to The Star Brisbane, you will be critical in leading the team through change. You will have a demonstrated understanding of relevant industry regulatory requirements with experience ensuring these requirements are met as part of your ways of working.

Your role will be pivotal in shaping the success of our hotel operations at the Star Brisbane. Join us in making a difference.

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.

About us

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners. 

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

It's your move

Make your next move by clicking the link below.

Advertised: 30 May 2024 E. Australia Standard Time
Applications close: 27 Jun 2024 E. Australia Standard Time

The Bell Captain, who reports to the Concierge, plays a pivotal role in guaranteeing guest satisfaction. You are the initial point of contact for arrivals and oversee the smooth handling of guest luggage and vehicle arrivals and departures within the hotel

The Bell Captain, who reports to the Concierge, plays a pivotal role in guaranteeing guest satisfaction. You are the initial point of contact for arrivals and oversee the smooth handling of guest luggage and vehicle arrivals and departures within the hotel

The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.

We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.

#J-18808-Ljbffr

  • Bell Captain | The Star Brisbane

    vor 3 Wochen

    Gold Coast City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 528986 Work type: Permanent Full Time Location: Gold Coast, Queensland, Brisbane Categories: Concierge / Valet /Porters, Management Join our team as the Bell Captain at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a...

  • Bell Captain

    vor 4 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 528986 Work type: Permanent Full Time Location: Brisbane Categories: Concierge / Valet /Porters, Management Join our team as the Bell Captain at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique...

  • Bell Captain

    vor 3 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 528986 Work type: Permanent Full Time Location: Brisbane Categories: Concierge / Valet /Porters, Management Join our team as the Bell Captain at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique...

  • Night Auditor

    Vor 4 Tagen

    Gold Coast City, Österreich The Star Ent Group Vollzeit

    Sorry, we can't provide additional information about this job right now. As a Bell Captain, you'll be at the heart of our operations, ensuring our guests first and last interaction at The Star is a positive and memorable experience! Join our team as the Storeperson at The Star Brisbane. The Cashier Services Administrator, reporting to the Director...

  • Night Manager | The Star Brisbane

    vor 2 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 530330 Work type: Permanent Full Time Location: Queensland, Brisbane Categories: Front Office, Management Join our team as the Night Manager at The Star Brisbane. Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique...

  • Facility Cleaning Supervisor | The Star Brisbane

    vor 4 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Facility Cleaning Supervisor | The Star Brisbane Apply now Job no: 528989 Work type: Permanent Full Time Location: Brisbane Categories: Cleaning services, Management Join our team as the Facility Cleaning Supervisor at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged...

  • Facility Cleaning Supervisor | The Star Brisbane

    vor 3 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Facility Cleaning Supervisor | The Star Brisbane Apply now Job no: 528989 Work type: Permanent Full Time Location: Brisbane Categories: Cleaning services, Management Join our team as the Facility Cleaning Supervisor at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged...

  • Facility Cleaning Supervisor | The Star Brisbane

    vor 2 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Facility Cleaning Supervisor | The Star Brisbane Apply now Job no: 528989 Work type: Permanent Full Time Location: Brisbane Categories: Cleaning services, Management Join our team as the Facility Cleaning Supervisor at The Star Brisbane.Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged...

  • Premium Services Executive Host | The Star Brisbane

    vor 2 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Premium Services Executive Host | The Star Brisbane Apply now Job no: 529877 Work type: Permanent Part Time Location: Brisbane, Queensland Categories: VIP Services, Hosts Join our team as Premium Services Executive Host at The Star Brisbane. The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be Australia’s...

  • Senior Gaming Services Host | The Star Brisbane

    vor 1 Monat

    Brisbane City, Österreich The Star Entertainment Group Vollzeit

    Senior Gaming Services Host | The Star Brisbane Apply now Job no: 529882 Work type: Permanent Part Time Location: Queensland, Brisbane Categories: Gaming Machines, VIP Services, Hosts Join our team as a Senior Gaming Services Host at The Star Brisbane. The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be...

  • Senior Gaming Services Host | The Star Brisbane

    vor 3 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Senior Gaming Services Host | The Star Brisbane Apply now Job no: 529882 Work type: Permanent Part Time Location: Queensland, Brisbane Categories: Gaming Machines, VIP Services, Hosts Join our team as a Senior Gaming Services Host at The Star Brisbane. The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be...

  • Senior Gaming Services Host | The Star Brisbane

    vor 2 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Senior Gaming Services Host | The Star Brisbane Apply now Job no: 529882 Work type: Permanent Part Time Location: Queensland, Brisbane Categories: Gaming Machines, VIP Services, Hosts Join our team as a Senior Gaming Services Host at The Star Brisbane. The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be...

  • Food & Beverage Supervisors |The Star Brisbane

    vor 2 Wochen

    Brisbane, Österreich The Star Ent Group Vollzeit

    Food & Beverage Supervisors |The Star BrisbaneApply nowJob no:529940Work type:Permanent Part Time, Permanent Full TimeLocation:Queensland, BrisbaneCategories:ManagementFOOD & BEVERAGE SUPERVISORJoin our team as the Food & Beverage Supervisor at The Star Brisbane.The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be...

  • Asset Protection Planning Manager

    vor 1 Monat

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Asset Protection Planning Manager - The Star Brisbane Apply now Job no: 527749 Work type: Permanent Full Time Location: Brisbane Categories: Security Join our team as the next Asset Protection Planning Manager at The Star Brisbane. Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged...

  • Night Auditor

    vor 1 Woche

    Gold Coast City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 530339 Work type: Permanent Part Time Location: Gold Coast Categories: Guest Relations, Front Office Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star...

  • Spa Therapist

    vor 1 Tag

    Gold Coast City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 530039 Work type: Casual Location: Gold Coast Categories: Guest Relations, Spa & Fitness Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel...

  • Project Manager

    vor 1 Monat

    Brisbane City, Österreich Star Pmca Vollzeit

    We are currently recruiting an experienced AIPM RegPM Certified Project Manager who is looking to take the next step in their career to gain the experience required to become a Senior Project Manager.This Brisbane-based role is available for an immediate start. You will be working closely with the Director of STAR PMCA on multiple projects. Commercial...

  • Project Manager

    vor 3 Wochen

    Brisbane City, Österreich Star Pmca Vollzeit

    We are currently recruiting an experienced AIPM RegPM Certified Project Manager who is looking to take the next step in their career to gain the experience required to become a Senior Project Manager.This Brisbane-based role is available for an immediate start. You will be working closely with the Director of STAR PMCA on multiple projects. Commercial...

  • AV Technical Production Events Sales Executive

    Vor 6 Tagen

    Gold Coast City, Österreich The Star Ent Group Vollzeit

    AV Technical Production Events Sales Executive - The Star Gold Coast Apply now Job no: 530069 Work type: Permanent Full Time Location: Gold Coast, Queensland Categories: Executive, Events, Hotel, Retail Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an...

  • Property Manager Quality Assurance

    vor 3 Wochen

    Brisbane City, Österreich The Star Ent Group Vollzeit

    Apply now Job no: 529471 Work type: Permanent Full Time Location: Brisbane Categories: Records Management, Construction and Project Management Join our team as Property Manager Quality Assurance at The Star Brisbane. The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be Australia’s newest entertainment and...