Application Specialist

vor 2 Wochen

Brisbane City, Österreich The State of Queensland Vollzeit

A rewarding and dynamic role for an experienced Application Specialist ieMR to ensure the maintenance of defined service levels for specific enterprise applications by providing customer focused, high level specialist advice and support.

The role:
This is an exciting opportunity to join our experienced technical team working within the Digital Health Solutions unit.

This role will provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework

Key responsibilities of this role include:

  • Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective working relationships with other technical specialists, application specialists, vendors and end users
  • Provide timely application support activity reports to stakeholders
  • Assist in the ongoing development, maintenance and deployment of application specific guides, work instructions and technical documents.

Are you right for this role?

  • Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management (SFIA: USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3, TEST Level 3)
  • Demonstrated ability in the provision of high-level specialist advice on, and support for, clinical enterprise applications (SFIA: TECH Level 5)
  • Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT / Clinical Business environment (SFIA: SLMO Level 4)
  • Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions (NHS: Effective and strategic influencing)
  • Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end users (NHS: Collaborative Working)
  • Previous experience working with one of the below systems is preferred:

- ieMR – Medications management

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Career training and development

To apply for this exciting opportunity, submit your resume and a covering letter online today. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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