Service Execution Team Leader

vor 2 Wochen

City of West Torrens, Österreich IKEA Gruppe Vollzeit
Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society, and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity, and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
• This role is Permanent, Full-time, 76hrs/fortnight.
• The internal job title for this role is Service Execution Team Leader
• The Hiring Manager for this role is Michael Jimenea – Fulfilment Operations Manager
• Applications close Friday 28 June 2024.
• This role requires availability to work between 6am to 7:30pm
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
• As part of the recruitment process this role requires a pre-employment check for final candidates.

About this work area

As Service Execution Team Leader your responsibilities will include, but are not limited to:
• Accountable for overseeing the team’s performance to ensure high-quality daily operations in Service Execution. This includes efficient staging and preparation for last mile deliveries and loading operations. The required handover and loading capacities to the Transport Service Provider. And inventory and handling management in compliance with IKEA’s applicable frameworks and guidelines.
• Take the lead in identifying, recruiting, retaining, and developing talent within the Service Execution team. With the aim to build a diverse and high-performing team capable of confidently executing their responsibilities and ensuring future talent succession.
• Managing and supporting the day-to-day operations, tasks and co-workers of the Service Execution team including rostering, breaks, and ensuring KPIs are communicated with a clear action plan in order to achieve these collaboratively.
• Ensuring that you and your team possess a safety mindset, working in compliance with the IKEA standard operating procedures, Code of Conduct and local legislation relating to health, safety & security, and the environment.
• Secure effective, qualitative, and efficient daily Service Execution in order to guarantee and foster a customer-centric mindset within the team and achieve operational excellence.

As Service Execution Team Leader you are or have:
• Passionate about ensuring we meet our customers in the best way and securing excellence in Service Execution operations, leading your team with a customer centric mindset.
• A people’s person, with proven experience leading and developing teams. Ensuring co-workers are supported in their daily work by actively coaching and mentoring your team through set reviews and on the job conversations.
• Sound computer literacy and understanding of Microsoft Office suite/apps.
• Exceptional verbal communication skills, you are able to build relationships, collaborate and effectively influence and manage internal/external stakeholders to secure a high-performing Service Execution of customer order fulfilment.
• A forward thinker who works calmly under pressure, taking ownership of quick decisions and problem solving.
• Comfortable working a mix of strategic, tactical, and operational tasks. You have the ability to manage high-volumes and enjoy working in a fast paced, vibrant, and changing omnichannel environment.
• Good self-awareness and have a safety mindset, leading yourself and others, to provide a safe working environment, whilst delivering results.

We need people like you

At IKEA, work is so much more than a job. Come join us #J-18808-Ljbffr

  • Customer Service Team Lead

    Vor 4 Tagen

    City of Parramatta Council, Österreich Cleanaway Vollzeit

    Join Australia's leader in sustainable, total waste management solutions. About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with...

  • Service Team Leader

    vor 4 Wochen

    Shire of Yarra Ranges, Österreich Hitachi Vantara Corporation Vollzeit

    Description Mission Statement:You will be the Service Team Leader for TRES / After Sales and Service of transformers orders in Hitachi /PGTR/TRES Australia / Sydney. Reporting to the Service Manager, you will be responsible for Site testing, training of site technicians for testing, planning of site technicians, Maintenance and upbringing of Site Equipment,...

  • Surgery / Emergency Veterinary Nursing Team Leader - AAERC

    vor 3 Wochen

    City of West Torrens, Österreich Adelaide Animal Emergency Referral Centre Vollzeit

    Surgery / Emergency Veterinary Nursing Team Leader - AAERCFull-timeSurgery / Emergency Veterinary Nursing Team Leader(12-month leave contract)The Adelaide Animal Emergency Referral & Specialist Centre (AAERC) is a purpose-built multidisciplinaryhospital. We provide referral services in Surgery, Internal Medicine, Oncology, Dermatology, Diagnostic Imaging &...

  • Service Management Lead

    vor 3 Wochen

    City of West Torrens, Österreich RAA Vollzeit

    Exciting opportunity to join SA’s iconic RAA Full-time permanent position based in Mile End Join a tight-knit team with a fun, inclusive and supportive culture This exciting opportunity will see you support the delivery of IT Service Management practices through the effective delivery of ITIL processes such as Change Management, Release Management,...

  • National Execution Manager

    vor 2 Wochen

    City of Melbourne, Österreich Kraft Heinz Company Vollzeit

    Job DescriptionAbout the RoleThe National Execution Manager plays a crucial role in enhancing profitable top-line growth by maximizing the efficiency of field resources. They lead a dedicated team, work closely with external partners to develop and implement a strong Route-to-Market strategy, and are responsible for key projects that are essential for...

  • Customer Service Team Leader

    Vor 2 Tagen

    City of Hume, Österreich BlueScope Vollzeit

    BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The opportunityAre you seeking to take the next step...

  • Service Desk Team Lead

    vor 1 Monat

    City Of Canning, Österreich First Focus Vollzeit

    First Focus is Australia'sbestmid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride ourselves...

  • Service Desk Team Lead

    vor 4 Wochen

    City Of Canning, Österreich First Focus Vollzeit

    First Focus is Australia'sbestmid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride ourselves...

  • Quality Improvement Lead

    vor 3 Wochen

    City of West Torrens, Österreich SilverChain Vollzeit

    Select how often (in days) to receive an alert: Create Alert Lead continuous improvement in client careCompetitive wages + up to $18,550 tax-free salary packaging optionsFull time, Permanent roleBased from our Keswick head office The opportunity As a key leader and technical advisor within the SA Operations team, the Quality Improvement Lead...

  • Team Leader

    vor 1 Tag

    City of Melbourne, Österreich CKE Restaurants Vollzeit

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR; employee...

  • Service Engineer

    Vor 7 Tagen

    City of Monash, Österreich Robert Bosch Group Vollzeit

    Company DescriptionWith a proud history dating back 135 years, the Bosch Group now employs roughly 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to deliver innovations for a connected...

  • Team Leader

    vor 3 Wochen

    City Of Canning, Österreich Myer Pty Ltd Vollzeit

    Sorry, we can't provide additional information about this job right now.Retail Management at Myer - 3 metro store locations. Lead Service & Selling teams to deliver outstanding customer service and achieve profitable sales.Retail Management opportunities, leading service and selling teams to deliver outstanding customer service and achieve profitable sales....

  • Team Lead

    vor 1 Monat

    Shire of Towong, Österreich Roots Vollzeit

    Dartmouth Crossing - Store 214, 190 Hector Gate, Dartmouth, Nova Scotia, Canada Req #170 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and...

  • Team Leader

    vor 3 Wochen

    City Of Armadale, Österreich Grill'd Vollzeit

    Team Leader – Restaurant Indulge your passion for leadership at Grill'd, where we're more than just healthy burgers – we're a thriving hub of hospitality excellence driven by our vibrant team. With over 170 locally-inspired restaurants across the nation, we're searching for exceptional individuals to join us as Team Leaders at our Grill'd restaurant in...

  • Manager, State Command and Operational Systems

    vor 1 Monat

    City of West Torrens, Österreich SA Country Fire Service Vollzeit

    Manager, State Command and Operational Systems Emergency Services (Government & Defence) The Manager State Command and Operational Systems is responsible for leading the development, maintenance and coordination of the State Operations Centre, State Command Centre, and associated functions including operational systems development, and creating of...

  • Manager, State Command and Operational Systems

    vor 4 Wochen

    City of West Torrens, Österreich SA Country Fire Service Vollzeit

    Manager, State Command and Operational Systems Emergency Services (Government & Defence) The Manager State Command and Operational Systems is responsible for leading the development, maintenance and coordination of the State Operations Centre, State Command Centre, and associated functions including operational systems development, and creating of...

  • Direct Services Team Leader

    vor 3 Wochen

    Gold Coast City, Österreich The State of Queensland Vollzeit

    Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Logan Accommodation Support and Respite Services; South East Accommodation Support and Respite Services; Disability Accommodation Respite & Forensic Services; Loganlea and Robina Your contributionAs a Direct Services Team Leader you will supervise the...

  • Direct Services Team Leader

    vor 1 Monat

    Ipswich City, Österreich Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Vollzeit

    Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Ipswich A Accommodation Support & Respite Services; South West Accommodation Support & Respite Services; Disability Accommodation Respite & Forensic Services; Ipswich As a Direct Services Team Leader you will supervise the day-to-day practice of direct...

  • Engineering Team Leader

    vor 4 Wochen

    City of Melbourne, Österreich Henderson Brown Recruitment Vollzeit

    We are working with a household name in the Food industry to assist with their recruitment of an Engineering Team Leader.About The Role: To organise and lead Engineers in the continental-shift teams during the execution of engineering activities. To liaise with production personnel to initiate and co-ordinate engineering work. To work on, repair and maintain...

  • Engineering Team Leader

    vor 4 Wochen

    City of Melbourne, Österreich Henderson Brown Recruitment Vollzeit

    We are working with a household name in the Food industry to assist with their recruitment of an Engineering Team Leader.About The Role: To organise and lead Engineers in the continental-shift teams during the execution of engineering activities. To liaise with production personnel to initiate and co-ordinate engineering work. To work on, repair and maintain...