![Amana Living](https://media.trabajo.org/img/noimg.jpg)
Workforce Support Officer
Vor 5 Tagen
Apply now Job no: 496700
Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Home Care Professional
Why Choose Amana Living?
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
- Competitive rates
- Salary packaging benefits up to $18,550
- Continued superannuation contribution for employees who are on paid on unpaid parental leave.
- Health and wellbeing programs and more
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference
The Role
The Workforce Support Officer will work collaboratively providing customer service and administration support services within the Home Care Workforce team, that deliver efficient and effective outcomes across Amana Living. Working collaboratively with Home Care and across the organisation, the role contributes to building service excellence, efficiency, innovation and satisfaction of staff and clients. With hours working 7:30am – 3:30pm (76 hours a fortnight) Monday to Friday working from our Subiaco Head Office.
Key responsibilities:
- Providing day to day support for scheduling staff in administrative processes and systems and
- responding to queries
- Assist Scheduling Team Leader in processing Agency schedules and invoices.
- Assist Team Leaders in processing.
- Availability change requests
- Annual Leave requests
- CSW Exits
- Ordering name badges
- Assist scheduling buddy shifts, staff training and events
- Reconciling Agency invoices for scheduled services and submitting for payment
- Working with the Scheduling Teams, suppliers, and Coordinators to resolve Agency scheduling issues and feedback.
- Posting transactions for adjustments and internal expenses as authorized
- Creating and maintaining individual and entity records in the client management data base and other internal and external systems
- Create and maintain positive relationships and open communication with internal and external stakeholders.
- Identify and discuss areas for continuous improvement in both own and teamwork practices, processes, and procedures.
- Provide feedback regarding processes and procedures as required to meet best practice and operational needs.
- Identify, raise and work to remedy errors within the Aged Care Management system that relate to the day-to-day function of the Workforce Team ensuring that client and staff records are accurate and updated where required.
- Support CSW performance management issues on request by the Team Leaders
- Assist the Scheduling Team Leader with the investigation of feedback and incidents.
- Adopt and promote a culture of inclusion, teamwork, and collaboration within the Workforce and Home Care Teams.
- Support the Team Leaders and Workforce Operations Manager in achieving the organisation’s goals and requirements.
About you
The successful candidate will demonstrate a background of providing exceptional customer service and administration within the Aged Care or Services sector. Will be able to show an understanding of and ability to demonstrate analytical skills for reviewing and interpreting data, applying standard processes for reconciliation and data auditing, and investigating and resolving anomalies.
- Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
- Ability to obtain a National Police Clearance (within 6-months validity)
- Successful completion of pre-employment form and reference checks
- Qualifications in Customer Service, Business Administration or experience in aged care and administration.
- Demonstrated intermediate to advanced skills in Microsoft Office applications such as Excel, Word, Outlook, Teams etc.
- Understanding of the Aged Care or Services sector and experience providing administrative support in this working environment.
How to apply
If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.
Advertised: 07 Jun 2024 W. Australia Standard Time
Applications close: 05 Jul 2024 W. Australia Standard Time
Position Description
We will email you new jobs that match this search.
Ok, we will send you jobs like this.
The email address was invalid, please check for errors.
Exciting opportunity to join our Home Care team as a Workforce Support Officer working 7:30am – 3:30pm from our Subiaco Head Office | Salary Packing available
Expression of interestLoading...
Featured JobCommunity Support WorkerOur Community Support Workers have the rewarding role of caring for elderly people in their homes, enabling their overall independence.
Exciting opportunity to join our Home Care team as a Workforce Support Officer working 7:30am – 3:30pm from our Subiaco Head Office | Salary Packing available
#J-18808-Ljbffr-
Business Support Officer
vor 1 Monat
Perth, Österreich Amana Living VollzeitApply now Job no: 496642 Work type: Fixed Term Contract Location: Perth CBD, Inner & Western Suburbs Categories: BSO Why Choose Amana Living?Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services,...
-
Business Support Officer
vor 4 Wochen
Perth, Österreich Amana Living VollzeitApply now Job no: 496642 Work type: Fixed Term Contract Location: Perth CBD, Inner & Western Suburbs Categories: BSO Why Choose Amana Living?Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services,...
-
Principal Consultant Workforce Performance
vor 1 Woche
Perth, Österreich Government of Western Australia Department of Health VollzeitPrincipal Consultant Workforce Performance & PlanningLocation:PerthUnit/Division:Central Office - People Capability and CultureThis is a Permanent full time appointment.WA Health embraces diversity and is committed to eliminating all forms of discrimination in the provision of our service.WA Health supports flexible working practices within the context of a...
-
Principal Consultant Workforce Performance
vor 1 Woche
Perth, Österreich Government of Western Australia Department of Health VollzeitPrincipal Consultant Workforce Performance & Planning Location: Perth Unit/Division: Central Office - People Capability and Culture This is a Permanent full time appointment. WA Health embraces diversity and is committed to eliminating all forms of discrimination in the provision of our service. WA Health supports flexible working practices...
-
Administration & Office Support
Vor 5 Tagen
Perth, Österreich Thegroutguy VollzeitThe grout guy Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Show classification list. Administration & Office Support Where Suggestions will appear below the field as you type subClassification: Administrative Assistants classification: Administration &...
-
Administration & Office Support
Vor 5 Tagen
Perth, Österreich Wallis Drilling Pty VollzeitWallis Drilling Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Show classification list. Administration & Office Support Where Suggestions will appear below the field as you type subClassification: Administrative Assistants classification: Administration...
-
Head of Workforce Experience
vor 2 Wochen
Perth, Österreich Lendi Group VollzeitHead of Workforce Experience (10 month max term)Full-timeDepartment: People & CultureLendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both...
-
Mobile Support Officer
Vor 2 Tagen
Perth, Österreich Sense Recruitment VollzeitFree parking onsite plus NFP BenefitsOpportunity to work with and learn from an experienced teamWork in a role with purposeDo you like technology? Have you been working at Telstra, Optus, Apple, JB Hifi etc and want your first step into the technology world?Our client is a leading non-profit organisation making a significant difference in the lives of...
-
Operations Support Officer
vor 1 Woche
Perth, Österreich Amana Living VollzeitApply now Job no: 496719 Work type: Full time Location: Perth CBD, Inner & Western Suburbs Categories: Home Care Professional Why Choose Amana Living?Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services,...
-
Business Support Officer
vor 3 Wochen
Perth, Österreich Maali Group VollzeitMaali Group is seeking a highly motivated Recruitment and Mobilisation Coordinator to join our team as a Business Support Officer. 28th May, 2024 The Company Maali Group is a leading multi-discipline contracting company with a variety of project and contract opportunities state-wide in the resources, energy and infrastructure sectors. We are committed to...
-
ASD EL2 Director Contractor Workforce
vor 2 Wochen
Perth, Österreich Department of Defence of Australia VollzeitThe RoleASD is seeking highly qualified candidates with extensive experience in workforce planning and contract management in a federal government agency setting to join the team responsible for enabling ASD engagement and management of contractor, consultant, and outsourced service provider personnel.ASD is looking for highly experienced personnel at the...
-
Program Officer
vor 1 Woche
Perth, Österreich Government of Western Australia Department of Health VollzeitUnit/Division: Clinical Excellence - Office of the Chief Medical Officer This is a Recruitment Pool for Permanent Full Time appointments. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples,...
-
Human Resources Consultant
vor 2 Monaten
Perth, Österreich Workforce Services VollzeitPosition Profile:The Child and Adolescent Health Service are seeking experienced Human Resource professionals to join our team team located at Perth Children's Hospital. Successful applicants will provides a consultancy, advisory service and associated support to managers and staff regarding all aspects of Human Resource Management. Your responsibilities...
-
Human Resources Support Officer
Vor 2 Tagen
Perth, Österreich Shire of Capel VollzeitHuman Resources Support OfficerWork in a community-focused organisation making a differenceGet involved in a variety of HR tasks supporting our busy teamFriendly, supportive work culture, with flexible work options consideredIf you are a people person, with strong organisational skills, a professional approach and can-do attitude we want you to join our...
-
Human Resources Consultant
vor 4 Wochen
Perth, Österreich Workforce Services VollzeitPosition Profile:The Child and Adolescent Health Service are seeking experienced Human Resource professionals to join our team located at Perth Children's Hospital. Successful applicants will provide a consultancy, advisory service and associated support to managers and staff regarding all aspects of Human Resource Management.Your responsibilities will...
-
Administration Support Officer
vor 2 Monaten
Perth, Österreich Amalgam Recruitment VollzeitWaste, Fleet and Operations (Facilities) Department3 days a week leading into 5 days within the busiest period.Contract role - 3 months with possible extensionThis role provides administrative support with a strong emphasis on customer service to the Waste Manager and Fleet Operations CoordinatorsResponsibilitiesProvide general administration supportCreate...
-
Administration Support Officer
vor 4 Wochen
Perth, Österreich Amalgam Recruitment VollzeitWaste, Fleet and Operations (Facilities) Department3 days a week leading into 5 days within the busiest period.Contract role - 3 months with possible extensionThis role provides administrative support with a strong emphasis on customer service to the Waste Manager and Fleet Operations CoordinatorsResponsibilitiesProvide general administration supportCreate...
-
Travelling Support Officer
Vor 2 Tagen
Perth, Österreich Arnhem Land Progress Aboriginal Corp VollzeitEmployment Services (Community Services & Development) Full time 7 Weeks Annual Leave | Subsidised Accomodation This position doesn’t have a home base. You will be travelling to different communities and essentially living out of your suitcase!To succeed in this role, you have to be flexible, adventurous and adaptable. You have to have a knack...
-
Compliance Officer
vor 1 Monat
Perth, Österreich Australian Bureau of Meteorology VollzeitObserving Systems and Operations (OSO) is responsible for the operation, sustainment and life-cycle management of a wide variety of assets and infrastructure providing valuable observations right across Australia and it's surrounding Territories. With a national workforce in excess of 200 technical staff travelling to remote areas via 4WD, plane, boat and...
-
Compliance Officer
vor 4 Wochen
Perth, Österreich Australian Bureau of Meteorology VollzeitObserving Systems and Operations (OSO) is responsible for the operation, sustainment and life-cycle management of a wide variety of assets and infrastructure providing valuable observations right across Australia and it's surrounding Territories. With a national workforce in excess of 200 technical staff travelling to remote areas via 4WD, plane, boat and...