Junior System Support Analyst Contractor
vor 1 Monat
Job Description - Junior System Support Analyst Contractor - 6 months (OPE00000132)
Job Description
Junior System Support Analyst Contractor - 6 months - ( OPE00000132 )
Description
ABOUT US
Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.
OUR CULTURE + OUR PERKS
At Moose we are Playful with a Purpose. Fun is at the heart of everything we do, but we’re also very serious about the important stuff: our people, our values and the planet:
- We're officially a Great Place to Work
- We're a family
- We give back in a big way
- We're serious about Sustainability
- We bring the Fun
ABOUT THE ROLE
Responsible for providing first-level technical support and assistance to end-users across Moose’s system ecosystem. They will be primarily focused on responding to service desk tickets related to the various systems, troubleshooting issues and ensuring timely resolution to maintain smooth and efficient system operations working closely with the existing Global ERP Director and System Information Administrator. This role will directly report to Information Technology VP.
Main responsibilities
- Response to and resolve service desk tickets related to systems promptly and efficiently
- Provide clear and concise communication to end-users regarding issue resolution and follow-up actions.
- Diagnose and troubleshoot system issues promptly.
- Collaborate with other IT team members to escalate complex issues and ensure timely resolution.
- Asset end-users to understand and utilise system features and functionalities.
- Provide remote assistance globally and in-person support within Melbourne office.
- Support in maintaining detailed and accurate system documentation and contribute to the building and updating the knowledge base as required.
- Monitor system performance and identify issues before they escalate.
- Collaborate with other IT team members to implement proactive measures to enhance system reliability.
- Support in ensuring system use is utilised in compliance to IT and security policies.
- Assist in delivering basic training sessions for end-users on system usage.
- Participate in team meetings and share insights to enhance IT ecosystem at Moose.
- Stay abreast of system updates, technology trends and advancements.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Experience with Oracle, SAP ecosystem would be a plus.
- Experience in Freshdesk or other IT service management tools would be a plus.
- Basic understanding of cybersecurity and familiarity towards ERP systems and other systems that is relevant to a supply chain organisation.
- Strong problem solving to diagnose issues efficiently.
- Clear and concise communication with customer-focused mindset.
- Flexible and ability to adapt as required to changing technologies and priorities.
Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title and reference number.
HOW TO APPLY
We move quickly at Moose, so please apply today.
#J-18808-Ljbffr-
Support System Delegated Design Authority
vor 3 Wochen
Melbourne, Österreich Solid System Team GmbH VollzeitSupport System Delegated Design Authority BAE Systems - Melbourne, VIC JOB DESCRIPTION Do interesting work that MATTERSENJOY what you doGROW your careerBe YOU Job descriptionAt BAE Systems AustraliaDo interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of exciting and...
-
System Analyst
vor 1 Monat
Melbourne, Österreich CYOS Solutions VollzeitApplication closing date: Tuesday, 28 May 2024 • 11:59pm, Canberra time Estimated start date: Monday, 01 July 2024 Location of work: VIC (Remote working will be considered for this role) Length of contract: 12 Months Contract extensions: 1 x 12 months Security clearance: Must be able to obtain Baseline Rates: $90 - $120 per hour (inc. super) Digital...
-
System Support Analyst
Vor 5 Tagen
Melbourne, Österreich FIS Global VollzeitPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%We are FIS. Our technology powers the worldâs economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues,...
-
Application Support Analyst
vor 3 Wochen
Melbourne, Österreich Manageditservices VollzeitInitial contract until 2/11/2024 + potential for extensionsMelbourne CBD location with working from home optionsGovernment DepartmentThe Role:The Government Department is seeking an Application Support Analyst to assist in unpacking technical issues (triage) of applications.The Responsibilities:Provide level 2 & 3 technical analysis through multiple contact...
-
Business & System Analyst
vor 2 Wochen
Melbourne, Österreich It Miami Llc VollzeitBusiness & System Analyst - Shared Services - ITMetricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Bring your strong Business or Functional Analyst acumen & problem solving mindset to...
-
Support System Engineer
vor 3 Wochen
Melbourne, Österreich Airservices Australia VollzeitFull time Add expected salary to your profile for insights A rewarding full-time opportunity for a Support System Engineer to join the OneSKY & Aerospace Transformation Program.Flexible working conditions.Embrace our passion to deliver outstanding team results.The Organisation:Airservices Australia is a government-owned organisation responsible for the...
-
System Support Analyst Senior
vor 2 Monaten
Melbourne, Österreich FIS Global VollzeitPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%We are FIS. Our technology powers the worldâs economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues,...
-
System Support Analyst Senior
vor 6 Stunden
Melbourne, Österreich FIS Global VollzeitPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%We are FIS. Our technology powers the worldâs economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues,...
-
System Analyst
vor 3 Wochen
Melbourne, Österreich Talent Insights Group VollzeitTalent Insights are currently seeking a highly skilled and motivated Systems Analyst to join one of Australia’s largest companies on a full time, Permanent basis. You will be working within the Group Insurance team, responsible for the management, administration and operation of the Risk financing and Insurance program as well as the self-insured workers...
-
Application Support Analyst
vor 1 Monat
Melbourne, Österreich Scorptec VollzeitThe Application Support Analyst role sits within the Web Development team and reports directly to the Web Development Project Manager, working in a vibrant team closely with experienced developers and end users in a matured but evolving retail setting! This role resides within the 3D Photomation business that supports the core business of Scorptec Computers...
-
Application Support Analyst
vor 3 Wochen
Melbourne, Österreich Scorptec VollzeitThe Application Support Analyst role sits within the Web Development team and reports directly to the Web Development Project Manager, working in a vibrant team closely with experienced developers and end users in a matured but evolving retail setting! This role resides within the 3D Photomation business that supports the core business of Scorptec Computers...
-
System Administrator
vor 3 Wochen
Melbourne, Österreich Solid System Team GmbH VollzeitOnsite working arrangement - (5 days a week in Melbourne CBD)COMPENSATION Package: $110K + Super PERMANENT OpportunityOnsite working arrangement - (5 days a week in Melbourne CBD)COMPENSATION Package: $110K + SuperROLE OVERVIEWThe System Engineer/Administrator is responsible for providing comprehensive level 2/3 IT support to ensure the organization's...
-
Application Support Analyst
vor 2 Monaten
Melbourne, Österreich Itbility VollzeitDMS/OMS Applications AnalystMelbourne6 Months + contractOur client in Melbourne is looking for IDMS/OMS Applications Analyst, this is 6 Months+ Contract role. Please email me at anil.more@itbility.com.au for more information.Required Skills:As an Analyst of the Electricity and Gas Distribution and Outage Management systems, this role requires: -Provision of...
-
Application Support Analyst
vor 3 Wochen
Melbourne, Österreich Itbility VollzeitDMS/OMS Applications AnalystMelbourne6 Months + contractOur client in Melbourne is looking for IDMS/OMS Applications Analyst, this is 6 Months+ Contract role. Please email me at anil.more@itbility.com.au for more information.Required Skills:As an Analyst of the Electricity and Gas Distribution and Outage Management systems, this role requires: -Provision of...
-
Finance System Analyst
vor 4 Wochen
City of Melbourne, Österreich Page Personnel VollzeitWe are seeking a diligent and analytical Finance System Analyst who will contribute to the company's financial efficiency. This role involves enhancing financial systems, optimising their performance and ensuring data accuracy within the Property industry. Client DetailsThis reputable company is one of the leading players in the Property industry, boasting a...
-
Finance System Analyst
vor 3 Wochen
City of Melbourne, Österreich Page Personnel VollzeitWe are seeking a diligent and analytical Finance System Analyst who will contribute to the company's financial efficiency. This role involves enhancing financial systems, optimising their performance and ensuring data accuracy within the Property industry. Client DetailsThis reputable company is one of the leading players in the Property industry, boasting a...
-
Application Support Analyst
vor 1 Monat
Melbourne, Österreich WEX Inc. VollzeitApplication Support Analyst page is loaded Application Support Analyst Apply locations Melbourne, Australia time type Full time posted on Posted 6 Days Ago job requisition id R13829 The Role Application Support Analyst is required to provide fast and useful technical assistance on computer systems. You will work with end...
-
Financial Systems Support Analyst
vor 3 Wochen
Melbourne, Österreich Corporate Services - VIC Metropolitan VollzeitWe will email you new jobs that match this search.Ok, we will send you jobs like this.The email address was invalid, please check for errors.Financial Systems Support Analyst - SAP Supply Specialist Apply now Job no: 567946 Work type: Full time Location: Corporate Services - VIC Metropolitan Categories: Information Technology A permanent full time...
-
Application Support Analyst
Vor 5 Tagen
Melbourne, Österreich Cascade Technology Services VollzeitOpportunity to work in an established fast growing start up with growing support and development teamsHealthcare, clinical and medical domain exposureOpportunity to support the latest version of the SaaS softwareOur client is a proud Australia and publically listed software firm focused on medical tech. Established in 1985, the company has offering software...
-
Software Support Analyst
vor 4 Wochen
Melbourne, Österreich eFinancialCareers Ltd. VollzeitSoftware Support Analyst Computershare Limited Melbourne, Australia Software Support Analyst Computershare Limited Melbourne, Australia Posted 5 days ago Permanent Competitive Software Support Analyst Job DescriptionLocations: Melbourne - Yarra Falls (Hybrid)This is a hybrid position primarily based in Yarra Falls, Melbourne. We're...
