Senior Business Development Manager

THE CHALLENGE

Eventbrite is the world's largest self-service ticketing platform. We build the technology to allow anyone to create, share, find and attend events that fuel their passions and enrich their lives. Music festivals, marathons, conferences, hackathons, air guitar competitions, political rallies, fundraisers, gaming competitions - you name it, we power it. Our mission? To bring the world together through live experiences.

The company is currently in a phase of strong international growth, with offices in 11 countries and having powered events in over 180 countries. In Australia, we have ambitious growth plans for the APAC market. We're looking for scrappy and fearless team members to be part of this growth story.As a Mid-Market Business Development Manager, you'll work with new contacts to bring them onto the Eventbrite platform. Business Development Managers have a significant impact on the growth and success of the company and are responsible for generating leads, qualifying opportunities and securing new business. You will be responsible for selling prospects on our unique value proposition, evangelising our solution and ensuring that the broader market understands how we are shaking up the way ticketing is done. We are looking for an individual with a hunter mentality.

THE TEAM

Eventbrite officially opened our Australia office in March 2014, building on a strong organic business where over a hundred thousand events had been hosted on the platform before boots were on the ground. Our Melbourne-based team is focused on continuing growth through brand awareness and marketing and targeting events where our product is a great fit to help organisers be more successful. The team is made up of three primary functions: business development, marketing, and customer success. We're a growing team and we help each other out as we work towards our shared vision of making Eventbrite a household name when it comes to live experiences.

What makes joining Eventbrite APAC so exciting? We are building a best-in-class business development organisation comprised of motivated and talented go-getters. You'll be working with event organisers of everything from music festivals and venues to complicated registrations for mud runs, beer festivals, conferences, and much more. Our horizontal platform means no one conversation with a potential client is the same. There is no script, no one-size-fits-all solution. We're consultative BD experts, and we train and invest in our smart, goal-oriented team to grow their careers here at Eventbrite.

THE ROLE

As a Senior Business Development Manager, you are responsible for driving new business by successfully researching, prioritising, penetrating, and closing business. To be successful, you must be able to drive significant business value for prospective clients. This requires being an adept business development person, capable of engaging in business and technical conversations at multiple levels of the organisation. You should have an in-depth understanding of the buyer journey and the ability to lead a complex, multi-pronged sale in a highly consultative manner.

Ideal candidates have a minimum of five years business development experience and have worked in a growth-stage environment, preferably in ticketing and/or events. They possess a convincing personality, and a passion for working with customers to bring them onto our platform. They are detail-oriented, driven to raise the bar of success, and passionate about revolutionising the ticketing industry to join our growing and successful Business Development team.

YOU WILL

• Own the full business development cycle including planning, prospecting, cold calling, qualifying, obtaining and nurturing new business opportunities across verticals in APAC to achieve and exceed business plans

• Engage cross functionally with our strategic success, marketing, finance and legal teams as needed to progress the deal

• Understand the organiser's key business initiatives, areas of concern, technology stack, and competitive environment, and recognise how Eventbrite solutions could be applied and articulate the business value of these solutions

• Develop and deliver value-based solution proposals, product demonstration and presentations

• Customise content of business development presentations based on audience, prospect needs, industry dynamics, etc

• Meet and exceed established business development targets including leads, calls and meetings per week, new opportunities generated, closed deals and recognised revenue

• Primarily engage clients on the phone or virtual meetings and may participate in face-to-face meetings based on need

• Manage the business development funnel by analysing and controlling pipeline activity in Salesforce and monitoring business development activity against assigned quotas

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks

• Develop expertise in the ticketing industry by identifying trends, market challenges, and competitive offerings in your vertical and territory

• Collaborate with peers in the organisation, customers, and vendors to interpret information and improve business development processes

• Provide superior and delightful customer service throughout the entire business development process

THE SKILLSET

• 5+ years of experience in business development with a record of quota over-achievement, preferably in an events or SaaS environment

• Demonstrated ability to successfully manage and grow revenues within a diversified territory

• Proficient and demonstrable experience in prospecting, identifying target customers, evaluating buyer interest, recognising decision-making processes, qualifying, creating value-based demonstrations, selling complex solutions, writing proposals, objection handling and negotiating.

• A rare competitive fire and desire to win

• Self-motivated and self-directed

• Strong organisational and interpersonal skills

• Excellent written, verbal, and presentation communication skills

• Experience with G-Suite, Salesforce, Gong, Slack and prospecting tools such as Zoom Info and Groove

• Strong desire to work in an innovative and dynamic company

• Ability to juggle competing priorities and wear many hats - no two days are the same

• A strategic, goal-oriented mindset that thrives in a fast paced environment

• Prior industry or vertical experience is a plus

• A passion for live experiences, particularly in music, festivals and lifestyle events is an absolute must

ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings' lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.