Senior Content Management Specialist

vor 3 Wochen

Brisbane City, Österreich Suncorp Group Vollzeit

Take the next step. Be part of something bigger at Suncorp.

  • Brisbane based with working from home flexibility
  • Permanent full-time role

As a Senior Content Management Specialist you will leverage Adobe Experience Manager and Spark to provide best in class digital experiences that will deliver banking you can feel good about for our customers.

You will lead and deliver content management initiatives while working in partnership with key stakeholders to ensure the Suncorp Bank’s customer facing website and intranet adhere to best practice and are optimised for success.

What you’ll do

  • Lead and deliver content updates across the Suncorp Bank intranet
  • Document findings, learnings and recommendations
  • Drive innovation and opportunities within the AEM Cloud Service
  • Implement website updates and lead authoring projects and initiatives
  • Implement website tests using Adobe Target
  • Knows and clarifies what’s expected, taking accountability to resolve problems and set high personal standards to deliver timely results in a changing environment.
  • Proactively helps identify risks and issues
  • Educate stakeholders on intranet best practice and optimisations

What you’ll bring

  • Tertiary qualification – desired or relevant industry experience
  • Experience with Adobe Target and Adobe Experience cloud tools
  • 5+ years of experience operating within a digital / eCommerce environment
  • Track record of strong team collaboration to deliver digital solutions with proven business outcomes.
  • Proven ability to deal with and influence stakeholders at all levels within an organisation
  • Knowledge of digital internal communication channels
  • Knowledge of Java Script, CSS and HTML with an ability to understand and edit scripts

What we can offer

  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as banking and insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs; and
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.

Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.

By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail. 

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